#1 Platform in Customer Reported Business Outcomes from Innovation - that means our customers not only generate better ideas with Brightidea, but they achieve the highest dollar amount of innovation outcomes (audited by PWC 2017).
To fulfill your mandate you need to engage your employees at scale, collaborate on novel solutions, and foster a culture of innovation within your company.
Wherever you're at in your innovation journey, our platform & people will help you get to the next level.
Pros
Having been an Enterprise Admin for 2 years; there are 4 general areas of focus in considering what I like best about Bright Idea.
First, the end-user experience, those that come to a Challenge to submit, vote or comment on ideas. The interface is very straightforward and intuitive. I have yet to receive an end-user inquiry about how to use or what to do. Grade: A+
The next areas is Site (or Campaign) Administration; this is relevant for Challenge and Community Administrators - people running the campaigns. Typically, there is a small learning curve where you can show Managers easy-to-configure functional-widgets which provide a wealth of functionality in an easy to teach/use interface. Functional options can range from simple to advanced and can accommodate users on either plain. Grade: A+
As an Enterprise Administrator, there are a large number of features that can be customized for the Enterprise-wide site or individual Challenge experiences. I had one complaint about this tool is that there are too many features, which at times can feel a little overwhelming to when first learning the product. Grade: A
Finally, Customer Service. The team is outstanding. Very responsive, easily understood, available when needed. This has made a big difference in the success of our use of Bright Idea. Grade: A++
Cons
As an Enterprise Administrator there is a learning curve for many functional options that can take awhile to understand. Also, I am not a fan of some of the terminology such as "webstorm".
Overall, a good experience using the platform. We are continuously increasing usage and participation.
Currently using the platform for idea submissions & collaboration on specific business challenge questions and pitch events. Most recently, we are finding more valuable use cases as a service platform to enable new ways of working & employee engagement through building departmental communities mostly focused around learning + development initiatives (i.e. Job Swap application process, Scholarship application process, joining Diversity and Inclusion initiatives).
Pros
-Ability to set up initiative/challenge pages easily and quickly
-Ability to build out pipelines to evaluate and track ideas's progress, and easily route to the appropriate evaluator(s)
-Good customer support with quick response and resolution turnaround time
Cons
-Needs improvement for more accurate language translation(s) feature
-Clearer differentiation between the various apps. It would be great if there were different templates/lay outs that fit the main purpose of each application. For example, the 'Discuss' app looking more like a discussion board rather than the rest of the applications where each submission is an individual idea board.
The service at Brightidea stands out. Throughout the sales process and more importantly, since the sales process, Brightidea have been attentive while giving us the space to explore and use the platform. There a good transparent processes for raising requests for future enhancements. In the first few months we have set up a range of challenge in the platform with very few issues - overall, it is early days, but has been a good start.
Pros
The platform is not that big on frills, but it feels highly dependable. The navigation is intuitive and we feel no need to issue user guides.
Cons
Currently, the reporting is robust and fairly extensive, but the ability to create custom reports would be a great addition to the platform.
Great customer service, abundance of out-of-the box features as well as a company that listens to Customer feedback.
Pros
Outside of the the great customer service the company provides, the ease of use and features are what make Brightidea stand out. Our customers have especially enjoyed the back-end idea management interface to be able to rank, sort, and group ideas that have come in from solvers. With a large company and thousands of ideas flowing in, this is a key features that other platforms have failed to address meaningfully.
Cons
The one potential disadvantage of the tool is that advanced customizations will require professional services support which add up. Out of the box, however, the platform will service 90%+ of the Customer base so that may not be a big issue.
Excellent team to work with, clearly experienced and supporting clients in the field getting things done!
Pros
- Will support you on your innovation program journey as it matures, covering nearly all possible activities in your program with templates and guidance for each!
- Mobile app!
- can be tailored to match what we want to achieve
- overall analytics and pipeline management from idea to delivery
Cons
Its visual identity option (themes and css) are effective but a bit too much work to my liking! It does require you to consider properly the user journey on its homepage in particular.
Contact Brightidea for pricing details
● Brightidea allows users to engage with employees, launch crowdsourced innovation plans and track their performance from beginning till the end.
● Strategically manage multiple initiatives using customized drag-and-drop idea pipelines.
● Subject matter experts can quickly and objectively evaluate a submitted idea through a built-in scoring system.
● Brightidea has in-built innovation dashboards to enable leaders to get insights about the performance of all the initiatives running across their organization.
● Using any mobile device, employees can comment and converse on an idea, collaborating in real time to evaluate its viability—anytime, anywhere.
Below are some frequently asked questions for Brightidea.
Brightidea offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact Brightidea for pricing details
Brightidea offers the following features:
Brightidea has the following typical customers:
Large Enterprises, Mid Size Business
Brightidea supports the following languages:
English
Brightidea has the following pricing plans:
Subscription
Brightidea supports the following devices:
Android, iPhone, iPad
Brightidea integrates with the following applications:
Microsoft Excel
Brightidea offers the following support options:
Knowledge Base, Online Support, Phone Support
We are a very large company and have been working with Bright Idea for 4+ years. Overall, the experience has been a very positive one with teams using the Ideation software for initiatives such as Process, manufacturing, patient and other areas of improvement. There are tangible benefits to the Ideation process and Bright Idea goes a long way in helping us receive those benefits.