About InitLive

What is InitLive?
InitLive is an internationally acclaimed staff and volunteer management software that allows event planners to efficiently manage teams of any size.

How does it work?
Pre-event, the flexibility of InitLive’s cloud-based web platform lets planners easily recruit, assign staff or allow self-scheduling, copy shifts, and reuse and export data. On event day, all event information is transferred to a free mobile app that equips planners with a powerful real-time scheduling and communication tool. Once the event is over, the system reports will help you gather key information recorded during the event including attendance tracking and hours worked.

Who is it for?
Whether you are an event agency or producer running multiple events, or a planning a single annual event, InitLive is built for teams of any size. InitLive is great for managing staff and volunteers at festivals, sporting events, conferences, trade shows, university convocations and more!

Pricing starting from:

USD 49.00/month

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to InitLive

Key benefits of InitLive

• Gain Control of Your Team.
Have full visibility over staff & event operations. The solution provides tools for establishing chains of command, assigning roles & duties to on-site volunteers/staff and monitoring their activities in real-time.

• Hold People Accountable.
Keep tabs on your team & create a sense of ownership. InitLive automatically captures check-in & check-out times for on-site volunteers and helps organizers keep an accurate record of hours worked during an event.

• Adapt to Change.
Respond to the unexpected & update staff with changes.Back-end event managers have the flexibility to communicate with their on-site team members through in-app messaging and automated SMS text messages (for those without the app downloaded), emails or by sending live push notifications directly to their mobile app.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, Germany, United Kingdom, United States

Supported Languages

Dutch, English, French, German, Italian, Spanish

Pricing starting from:

USD 49.00/month

  • Free Trial
  • Free Version
  • Subscription

Top 5 alternatives to InitLive

Images

InitLive Software - Track your team from anywhere. InitLive’s mobile app keeps you informed, updated, and connected to your team. Track hours worked based off check-in times, access personal schedules and enter private reviews on staff.
InitLive Software - Built for live events InitLive is an internationally acclaimed staff and volunteer management software that allows event planners to efficiently manage teams of any size.
InitLive Software - 3
InitLive Software - 4
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InitLive video
InitLive Software - Track your team from anywhere. InitLive’s mobile app keeps you informed, updated, and connected to your team. Track hours worked based off check-in times, access personal schedules and enter private reviews on staff. InitLive Software - Built for live events InitLive is an internationally acclaimed staff and volunteer management software that allows event planners to efficiently manage teams of any size. InitLive Software - 3 InitLive Software - 4

Features

Total features of InitLive: 79

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Assignment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • CRM
  • Calendar Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Credential Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customisable Branding
  • Customisable Forms
  • Customizable Questions
  • Customizable Reports
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Invitations & Reminders
  • Email Marketing
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Exhibit/Vendor Management
  • Interaction Tracking
  • Leave Tracking
  • Live Chat
  • Member Directory
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • Personalization
  • Planning Tools
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recognition Management
  • Recruitment Management
  • Recurring Tasks
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SMS Messaging
  • Scheduling
  • Search/Filter
  • Self Service Portal
  • Self-Enrollment
  • Skills Assessment
  • Skills Tracking
  • Social Media Integration
  • Social Promotion
  • Social Recruiting
  • Staff Scheduling
  • Summary Reports
  • Task Scheduling
  • Time & Expense Tracking
  • Timesheet Management
  • Volunteer Management
  • Volunteer Recruiting
  • Weddings/Parties
  • Work History

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Reviews

Overall rating

4.6 /5
(73)
Value for Money
4.4/5
Features
4.2/5
Ease of Use
4.4/5
Customer Support
4.8/5

Already have InitLive?

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Showing 5 reviews of 73
Mike W.
Overall rating
  • Industry: Events Services
  • Company size: 201-500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great for creating schedules where users can select their own schedules.

Reviewed on 29/05/2019

Working with InitLive has been a great experience, the customer service is unparalleled and the...

Working with InitLive has been a great experience, the customer service is unparalleled and the software meets our requirements extremely well. I can highly recommend InitLive to anyone looked for a reliable scheduling software capable of large-scale self-scheduling (I've used it to create a schedule for up to 3000 people) where the schedule does not require significant alterations post-import.

Pros

The self-scheduling feature has drastically lowered the amount of time we spend on tedious and repetitive scheduling tasks.

Cons

The software is not well-suited for scheduling tasks that require numerous detailed changes.

Response from InitLive

Hi Mike, we are so glad to hear that you and the Web Summit team have had such a great experience using InitLive. It's especially wonderful to hear how much time the self-scheduling tool has saved you. As for your concerns about more detailed manual scheduling, our next release is focused on improving that. I know you had expressed interest in participating in the BETA trial for this, so we'll be reaching out shortly. We're eager to continue working with you and the team for all of the upcoming Web Summit events! Cheers!

Wolfram L.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501-1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

InitLive at EMC 2016

Reviewed on 26/08/2016

InitLive was used to manage 60 volunteers at a 5 day conference in the Ottawa Shaw Centre. Over 100...

InitLive was used to manage 60 volunteers at a 5 day conference in the Ottawa Shaw Centre. Over 100 initially signed up but many did not remain to participate, a common problem.

In the past volunteer recruiting and management was performed with spreadsheets, email and telephone, an onerous process for more than 20 people. InitLive automated this process considerably making the size of the volunteer team almost irrelevant. It also shifted responsibility for shift and role selection entirely to the volunteers, previously it was with the event manager. This took a big load off.

Communication was also simplified with the integrated communication features, and I could instantly tell who was where with a simple touch on my tablet.

Compared to other volunteer management software I've seen, InitLive has the best interface by far.

Pros

The end to end management of people and the program within the Web interface.
You can see at a glance, in the web interface, where there are openings in the program staffing.
Signup to roles and shifts is easy, though some of the older volunteers found it challenging.
Visually it looks good, especially for the administrator. So I like the interface.
In the device app it is nice that it informs the administrator instantly of staffing problems in the current shift.
The various reports were useful, especially after the event when compiling the conference reports.
The volunteer app seemed almost trivial to operate. The young people, especially, took to it very well.
Volunteer communications pop up as notifications, so the admin can address them immediately.
It works well as a central communications hub for all volunteer communication before, during and after.

Cons

When constructing the schedule, the lack of cut and paste or duplication of program elements across multiple days made that process very laborious.
The volunteers see the shift selection schedule as one long list. It would be good to delineate it, perhaps with tabs, into days.
There are some fundamental controls missing such as enforcing minimum and maximum shift selection, and cutting off when changes may be made by the volunteers.
In the mobile app, there wasn't a clear way to tell at a glance if there are upcoming staffing problems - not attendance, but staff bookings. This is possible in the web app.
For the administrator the mobile app filter features make it very powerful, but it also makes for a shallow learning curve. I.e., some features are not obvious to find.
The mobile app is optimized for smartphones but not tablets. It will work on tablets, my preferred device, but emulating a phone.
It notifies you when people cancel from the event, but not when they join. This should be selectable.
Many volunteers select multiple roles up front which can quickly saturate the overall maximum role signup setting. Beware of this. It can block additional signup for a role despite shifts still being available.
Email broadcasts from the web app don't have customizable subject wording. That risks them being ignored or channeled to spam.

Response from InitLive

Hi Wolfram. Thanks for taking the time to share your experience with us. Copying shifts and improving the staff scheduling interface are 2 of our priorities this Fall. We'll definitely be in touch as these features are developed. Cheers!

Andrew P.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

The Ride 2016 - The Ottawa Hospital Foundation

Reviewed on 21/08/2016

Hard to tell given that we cant really test it until its live in the field. So far I believe it is...

Hard to tell given that we cant really test it until its live in the field. So far I believe it is OK but team reports some features are limiting such as the import (only certain fields) and a really limiting feature that everyone needs a unique e-mail (response/solution was weak)

Pros

Increased of in-the-field communications with volunteers. Volunteers have quicker access to schedules and info pre-event and on site

Cons

Requirement of unique e-mails instead of a login name

Response from InitLive

Hi Andrew. Thanks for sharing your experience so far. We're really excited to be working with The Ottawa Hospital Foundation and input like yours helps us continue to improve. We offer custom data imports for our customers. While the current import option is only for select fields, your designated Customer Success Representative has the ability to import any information you'd like them to. We're sorry to hear that you've been limited by the requirement of individual email addresses. This certainly isn't our intention; we simply want to ensure that communications at your event are directed to the correct person as quickly as possible. Because of this, an accurate and unique email address is crucial. Thank you and best of luck for event day! You and your team have done very well getting set up so we're sure things will run smoothly for you! :)

Allison C.
Overall rating
  • Industry: Events Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Mixed Emotions

Reviewed on 18/12/2018

We used them for two years until we decided that it wasn't going to work as well as we hoped since...

We used them for two years until we decided that it wasn't going to work as well as we hoped since we have a changing shift and the time to input all the information took someone quite awhile.

Pros

I love the ability to customize schedules for groups of people and that works great if you have a steady schedule and need to assign shifts, etc. It is still a growing company so they are easy to work with and customer service is great. It does give good report option for review but the reports aren't customizable so you still have to edit them after you download content.

Cons

The downside is that as a growing company, they don't have all the kinks worked out for ease of changing/saving or rotating shifts and people. It takes a lot of prep time to set up. It was okay, but not the easiest and any emails send are not saved in the system so you can resend later to a different contact group meaning you have to keep up with them on a different platform and remember who you emailed, etc.

Response from InitLive

Hi Allison,

Thanks for taking the time to review your experience with InitLive. We definitely hear you regarding the issues you've experienced with the schedule. This is why overhauling the scheduling process is our highest priority for early in the new year. Please be sure to reach out to your Customer Success Rep if you'd like a sneak peek of what's to come in just a few short months. Thanks! :)

Adam D.
Overall rating
  • Industry: Education Management
  • Company size: 1,001-5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Solved so many of our problems!

Reviewed on 16/10/2019

So impressed with the software and the staff who helped us put it into play. This was an all-in...

So impressed with the software and the staff who helped us put it into play. This was an all-in solution for us and the team really walked us through each stage of the setup. At no point did we feel like a burden on them.

Pros

We used this software to organize our student orientation volunteers. Previous to using the software, we used a pen & paper approach. We wanted to solve our scheduling issues but moving to a digital solution. In the end, we got so much more. What did I like most? That everything was now contained in one place - we could allow our volunteers to select their own shifts, change them as needed, see gaps in our schedule, and COMMUNICATE with volunteers from the app. It was a remarkable.

Cons

We had some hiccups on the human side during our implementation. It was somewhat challenging to introduce a new process for 100 volunteers.

There is a discrepancy between the app and the web version of the software. A few features are only available on the website for the early stages of setting up user's schedules. We've reported this to InitLive in hopes it can be changed for future releases.

Response from InitLive

Thank you for the excellent review, Adam! It was a pleasure working with you and your team, and we're looking forward to working with you again!

We have passed along your request to align the mobile app and web portal features better. Our product management team will be working your valuable feedback into our product roadmap.

Cheers!

Showing 5 reviews of 73 Read all reviews

InitLive FAQs

Below are some frequently asked questions for InitLive.

InitLive offers the following pricing plans:

  • Starting from: USD 49.00/month
  • Pricing model: Other
  • Free Trial: Not Available

InitLive has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

InitLive supports the following languages:

Dutch, English, French, German, Italian, Spanish

InitLive supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

InitLive integrates with the following applications:

Facebook, Google Analytics, LinkedIn for Business, LiveChat, Salesforce.org, Stripe, Twitter, Zendesk

InitLive offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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