About Starboard Suite

Starboard Suite is the first reservation system designed specifically for passenger vessel and watersports operators. Mobile-friendly online reservations are seamlessly integrated with your phone and walk-up bookings, so you can manage your entire business from a single dashboard. Support for electronic check-ins, gift certificates, employee scheduling, and much more. Customization, training and support are all included, as are free updates for as long as you're a customer.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Starboard Suite

Key benefits of Starboard Suite

• Starboard Suite provides an online tour booking solution which enables tour operators to accept and manage client bookings from any internet enabled device.

• With Starboard Suite, tour operators can automate the sending of customized booking confirmation emails and reservation reminders with integrated maps and directions to enhance user experience.

• The solution provides individual booking pages to tour operators and helps them to monitor their email marketing campaigns, customer feedback and website traffic.

• Starboard Suite updates reservations in real-time, displaying only the slots available for new bookings, eliminating the possibility of double entry.

• Businesses can print tickets with barcodes/QR codes for digital instead of manual processing, speeding up tour/event entry.

Devices

Business size

S M L

Markets

Canada, United States

Supported Languages

English

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Starboard Suite

Images

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Features

Total features of Starboard Suite: 40

  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Availability Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Central Reservation System
  • Communication Management
  • Credit Card Processing
  • Customer Support
  • Customisable Branding
  • Data Import/Export
  • Electronic Payments
  • Email Templates
  • Employee Management
  • Event Scheduling
  • GDS/OTA Integration
  • Group Reservations
  • Itinerary Creation
  • Online Booking
  • Package Creation
  • Payment Processing
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Real-time Updates
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Search/Filter
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Vendor Management
  • Website Integration
  • Website Management

Alternatives

FareHarbor

4.8
#1 Alternative to Starboard Suite
FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and...

Zaui

4.4
#2 Alternative to Starboard Suite
Zaui is a technology leading reservation and management software specialized to grow tourism companies. Designed for...

Checkfront

4.5
#3 Alternative to Starboard Suite
Checkfront is an online booking system that enables businesses to handle their inventories, centralize reservations, &...

Rezgo

4.7
#4 Alternative to Starboard Suite
Rezgo is a booking and reservation system designed for tour and activity suppliers.

Reviews

Overall rating

4.8 /5
(161)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.8/5

Already have Starboard Suite?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 161
Jason L. Jason L.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 04/09/2018

Starboard has been a blessing for work. It allows multiple people to see the same thing and make...

Starboard has been a blessing for work. It allows multiple people to see the same thing and make adjustments if needed, either at our kiosk or while out away from work. This is one of the easiest applications I have ever used. I highly recommend this to business owners.

Pros

I’m able to view and adjust multiple options while dealing with customers.

Cons

The only think I don’t like about Starboard is that it logs me out, but it’s not a con....it’s a security feature and it’s really beneficial.

Response from Starboard Suite

Hi Jason,

Thanks for taking the time to write a review!

I'm glad to hear that our software is working out so well for you. We're thrilled to have you on-board, and looking forward to helping with your reservations for many years to come.

Wishing you all the best,

Charles

Ashley K. Ashley K.
Overall rating
  • Industry: Maritime
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Well worth the switch

Reviewed on 26/07/2020

It is always a difficult decision to switch to a new reservation system. It was no different for us...

It is always a difficult decision to switch to a new reservation system. It was no different for us but we knew when we chose Starboard, we'd made the right call. The staff have been incredibly helpful. Every time we come up with an idea that would make the reservation system better for us, they are willing to listen and try to create that functionality for us.

Pros

There are many great features but one of the things we found most valuable was the willingness to create functions that would work well for our business.

Cons

One thing I would really like to see is a way to check in parts of a group. Some people book as a group but don't arrive at the same time. It would be nice to check them in as they show up.

Alternatives Considered

Checkfront, Rezgo, FareHarbor and Zaui

Reasons for Choosing Starboard Suite

Rezdy couldn't keep up with all our needs and we're hard to get a hold of...

Switched From

Rezdy

Reasons for Switching to Starboard Suite

It looked like it would be the best fit for our needs

Response from Starboard Suite

Hi Ashley,

Thanks for taking the time to write a review!

We're thrilled to have your team on board, and I'm really glad to hear that Starboard has worked out so well for you!

Regarding check-ins, I wanted to make sure you know there's a Live Manifest for each event that you can use to keep track of the actual number of individuals from each group.

We also recently added Today's Manifests that shows a full day of event manifests on a single screen.

And, our Ticket Scanner app is connected to the manifests, so that could be an option for you to track individuals boarding as well.

If you'd like more info on any of these options, please don't hesitate to reach out.

Wishing you all the best!

Todd F. Todd F.
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Private Day Charter Company Review of Starboard

Reviewed on 28/10/2021

Absolutely excellent, I have already recommended it to several other charterers I know that use...

Absolutely excellent, I have already recommended it to several other charterers I know that use FareHarbor as I believe it is a superior product.

Pros

There are a lot of features that will allow us to grow overtime without needing to find a new alternative. We are a large ticket price company, so the BIGGEST benefit of the software/company is the pricing structure not gouging my customers.

Cons

So far I haven't found anything that I have had an issue with in general, while im sure some may exist my overall experience has been positive.

Alternatives Considered

FareHarbor

Reasons for Switching to Starboard Suite

Pricing structure more than anything, but the immense customization capabilities really sealed the deal.

Response from Starboard Suite

Todd,

Thanks so much for taking the time to write a review!

We're glad to hear that our platform is working out well for you, and of course we very much appreciate the referrals :)

Looking forward to assisting you with your reservations for many years to come.

Have a great sailing season!

Michael A. Michael A.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Alright, but definitely could use updates

Reviewed on 17/09/2016

I have found that overall the product is too simple for online booking. It doesn't give enough...

I have found that overall the product is too simple for online booking. It doesn't give enough options for controlling bookings and scheduling of employees.

Pros

It is easy to use

Cons

As I said before it is too basic

Response from Starboard Suite

Hi Michael,

Thanks for taking the time to write a review.

I'd love to chat with you in more detail at your convenience. It sounds like there are some features that we could help you take better advantage of with a quick training session.

I'll follow up directly to coordinate a time.

Thanks again!

Shannon M. Shannon M.
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software!

Reviewed on 18/08/2021

Makes my job so much easier.

Makes my job so much easier.

Pros

Very easy to use! I can easily navigate through it to do what I need to do.

Cons

I wish there was a mobile friendly version that was easier to access from devices other than laptops.

Response from Starboard Suite

Shannon,

Thanks for taking the time to write a review!

I'm glad you're finding our platform very easy to use, and that we're making it easier for you to do your job.

You'll be happy to hear that our entire platform is mobile responsive, so it's not necessary to use a laptop.

You can open your Control Panel on any device (smart phone, tablet, laptop, etc) and the screens will automatically reformat to look and work great.

You don't need to install a special mobile app, but we do have a dedicated mobile app that you can download in the App Store as well.

Here's a direct link to download that:
https://apps.apple.com/us/app/starboard-suite/id1158704120

Hope that helps!

Showing 5 reviews of 161 Read all reviews

Starboard Suite FAQs

Below are some frequently asked questions for Starboard Suite.

Starboard Suite offers the following pricing plans:

  • Starting from:
  • Free Trial: Not Available

Flat service fee per ticket sale: $1.50 per ticket. Tiered discounts for operators at scale.

Starboard Suite has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Starboard Suite supports the following languages:

English

Starboard Suite supports the following devices:

iPhone (Mobile), iPad (Mobile)

Starboard Suite integrates with the following applications:

Authorize.Net, Constant Contact, Facebook for Business, Google Analytics, Mailchimp, Square Point of Sale, Stripe, WordPress

Starboard Suite offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Starboard Suite.