--- description: Learn more about Ideagen Quality Management. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ideagen Quality Management Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Quality Management Systems](/directory/144/quality-management/software) > [Ideagen Quality Management](/software/104385/q-pulse) # Ideagen Quality Management Canonical: https://www.getapp.com.au/software/104385/q-pulse Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/104385/q-pulse?page=2) > Ideagen Quality Management is a quality, safety and risk management system offering tools for audit management, document control incident management, corrective actions and more > > Verdict: Rated **4.5/5** by 178 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ideagen Quality Management KPIs are visible and reported on in real time, giving users the most recent data to base decisions and actions on. Vendor compliance data can be managed for various standards, including ISO, and compliance audits can be conducted on supply chains. Mobile apps for iOS and Android enable users to collaborate, communicate, and submit reports in real time. Ideagen Quality Management's audit module covers the full audit lifecycle, allowing users to plan, schedule, and implement audits, report, and manage findings. The customer management module enables the analysis of complaints and customer feedback, and monitoring of response times. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 178 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ideagen - **Founded**: 1993 ## Commercial Context - **Pricing Details**: Pricing information is available on inquiry. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Alerts/Notifications - Appointment Management - Archiving & Retention - Asset Tracking - Audit Management - Audit Planning - Business Process Automation - Calendar Management - Complaint Management - Compliance Management - Compliance Tracking - Corrective and Preventive Actions (CAPA) - Customisable Forms - Customizable Templates - Dashboard - Data Security - Defect Tracking - Document Capture ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Quality Management Systems](https://www.getapp.com.au/directory/144/quality-management/software) ## Related Categories - [Quality Management Systems](https://www.getapp.com.au/directory/144/quality-management/software) - [Compliance Software](https://www.getapp.com.au/directory/243/compliance/software) - [Risk Management Software](https://www.getapp.com.au/directory/246/risk-management/software) - [Governance, Risk and Compliance (GRC)](https://www.getapp.com.au/directory/251/governance-risk-compliance-grc/software) - [Document Management Software](https://www.getapp.com.au/directory/284/document-management/software) ## Alternatives 1. [SafetyCulture](https://www.getapp.com.au/software/102403/iauditor) — 4.6/5 (353 reviews) 2. [QT9 QMS](https://www.getapp.com.au/software/105047/qt9-quality-management) — 4.8/5 (118 reviews) 3. [Dot Compliance](https://www.getapp.com.au/software/130667/dot-compliance) — 4.4/5 (87 reviews) 4. [MasterControl Quality Excellence](https://www.getapp.com.au/software/104305/mastercontrol) — 4.5/5 (528 reviews) 5. [KAWAK](https://www.getapp.com.au/software/2060913/kawak) — 4.6/5 (329 reviews) ## Reviews ### "Great product but due an upgrade now" — 4.0/5 > **Prasant** | *21 November 2023* | Aviation & Aerospace | Recommendation rating: 8.0/10 > > **Pros**: As an administrator, you can do a lot and set it up the way you like it. Notifications work great as well. > > **Cons**: No logic while building reports. Dashboards are poor. ----- ### "Powerful software once you learn it" — 4.0/5 > **Simon** | *19 March 2023* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: Workload statistics for departments and personnel. Customisable noncompliance wizards and templates. Customisable reports. > > **Cons**: Not having batch commands for more tasks such as removing archived users from all documents or acknowledging all documents on their behalf > > Q-Pulse allows straightforward management of document control, CAPAs, audits and equipment records. Altogether this makes these tasks easier to plan and prioritise ----- ### "Quality and Reporting Management system" — 3.0/5 > **Shen** | *3 January 2024* | Airlines/Aviation | Recommendation rating: 5.0/10 > > **Pros**: The software has various modules and is configurable to your liking. You can customise the workflow to your preferences and have the ability to build forms and templates yourself. It also has an easy access management module. You can also set up workflows for stages with different actions depending on the workflow you need. > > **Cons**: The software lacks a proper reporting application for operational staff. In addition, there is no suitable place for administering safety impact risk assessments in line with aviation regulations. ----- ### "Choose your Qualtrax Admin carefully\!" — 5.0/5 > **Carl** | *1 May 2019* | Law Enforcement | Recommendation rating: 10.0/10 > > **Pros**: Extremely configurable, flexible, powerful workflows. Your realized value of the workflows will be directly proportional to the skill and dedication of the system admin(s) and the workflow designers. Document management system is a full featured system, capable of handling both controlled and uncontrolled documents, even to mixing them within a given folder, providing for a flexible, convenient integrated document management system. The system of user groups utilized by the package facilitates the flexible, easy management of controlling function authorization for all users, and visitors, on the system. Again, the design and implementation of the security groups, a function of the system admin(s) will have a massive influence on the functionality of this feature. > > **Cons**: Data mining capabilities are limited. Massive amounts of information can be input, but accessing the information with reporting tools, such as Crystal Reports, is not robustly supported. > > Centralized, and standardized, the required controlled documents for our laboratory system, over 400 documents divided into about 10 operational divisions. The management of this system is now taking just a fraction of time that was required with our legacy system. The developed workflows have likewise centralized, and significantly standardized, many of our quality assurance processes. It is now far more difficult for a particular incident resolution process to become "lost in the system" than before the online workflow capability was implemented. ----- ### "Flexible, User Friendly Quality System" — 5.0/5 > **Kelsey** | *13 February 2019* | Research | Recommendation rating: 9.0/10 > > **Pros**: The flexibility of the Qualtrax software is by far the biggest selling point. The customizable and configurable workflows have helped our organization go almost entirely paper free in our Change Control, Deviation, CAPA and A/P invoice process. We are also looking to add additional workflows in the near future for software access and Action Item tracking. > > **Cons**: There are some limitations with reporting on training matrices that are a bit frustrating as we have to manually track training curriculums. > > We have fully automated periodic review of documents and have successfully and easily integrated newly acquired sites into our Quality Management system utilizing the bulk upload and automatic approval features. We are staying compliant with competency testing through use of the training module which tracks required, completed, and incomplete training and allows expiry of training each year. Qualtrax support is always great, very response, and able to provide admin level users with great support through user forums and resource documents. We are also able to troubleshoot our own on-prem instance through access to error logs. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.com.au/software/104385/q-pulse?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/104385/q-pulse) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data