Rentec Direct

4.6 (186)
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Complete property management software solution.

About Rentec Direct

Rentec Direct is a web-based property management software for landlords, property managers and associations to help them manage properties. It offers users a complete property and general ledger accounting that helps in maintaining the bank, property and tenant records.

The solution offers a professional website wherein the users can publish the property vacancies along with pictures, property details and prices. The solution also lets users publish vacancies to Craigslist and other popular rental property websites. The online file management allows users to upload and share images, lease and other documents.

The tenant screening feature helps users to check criminal, financial and eviction reports of new tenants. The solution has an automatic ACH feature which largely helps associations to simplify the rent payments by eChecks or credit card.

The software gives users an unlimited access to US-based client support to help users easily resolve the software related issues. Rentec Direct focusses on data security and ensures two-factor authentication and other measures to ensure that user data remains safe.

Rentec provides its services to around 12,000 clients globally. The software is available for deployment on Windows and Mac operating systems as well as mobile devices.


Key benefits of Rentec Direct

  • Rentec Direct provides a complete bank, property and tenant accounting for owners, property managers and associations to manage their records in a simplified and accurate way.

  • The software has a complete general ledger accounting functionality that helps clients track income and expenses.

  • It offers advanced tenant screening features within the platform to provide clients with credit, criminal, and eviction history reports to ensure a good tenant.

  • The software provides each clien with a personal property management website that allows users to publish their listings online and also track tenant leads.

  • Rentec Direct offers clients the option to collect tenant rent payments online via eCheck (ACH) or credit/debit card, and gives property managers the option to pay owners via automated ACH payments.

  • Images

    Rentec Direct Software - Rentec Direct properties page
    Rentec Direct Software - Rentec Direct summary page
    Rentec Direct Software - Rentec Direct vacancy marketing feature
    Rentec Direct Software - Rentec Direct payment management
    Rentec Direct Software - Rentec Direct tenants' page
    Rentec Direct Software - Rentec Direct accounting ledgers
    Rentec Direct Software - Rentec Direct tenant portal
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    Rentec Direct video
    Rentec Direct video
    Rentec Direct video
    Rentec Direct Software - Rentec Direct properties page
    Rentec Direct Software - Rentec Direct summary page
    Rentec Direct Software - Rentec Direct vacancy marketing feature
    Rentec Direct Software - Rentec Direct payment management
    Rentec Direct Software - Rentec Direct tenants' page
    Rentec Direct Software - Rentec Direct accounting ledgers
    Rentec Direct Software - Rentec Direct tenant portal

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    Integrations

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    Ease of Use

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    Reviews

    Overall rating

    4.6 /5
    (186)
    Value for Money
    4.6/5
    Features
    4.3/5
    Ease of Use
    4.5/5
    Customer Support
    4.6/5

    Already have Rentec Direct?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 186
    Timothy
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Superb for new PM businesses and perfectly scales with growth

    Reviewed on 23/07/2019

    I researched SEVERAL PM software companies . . . Rentec Direct offers the most, across the board,...

    I researched SEVERAL PM software companies . . . Rentec Direct offers the most, across the board, for a REASONABLE price. RD was honored as the Stevie Award Winner in 2019 American Business Awards, https://www.rentecdirect.com/blog/2019-stevie-award/

    Pros

    Robust features at a reasonable price. For instance:
    - ACH transactions (for both tenants and owners!) included, or for minimal price for startups, in Rentec Direct subscription
    - Rapid-response customer support
    - Excellent webinar/blog content for onboarding and growth

    Cons

    The primary tenant screening option is only available for PM companies managing at least six properties. Rentec Direct does provide a tenant-initiated option for companies managing one to five properties.

    Response from Rentec Direct

    Thanks for the love, Timothy! We're so happy you're part of the Rentec family now and we look forward to helping you!

    Regarding Tenant Screening, all PRO & PM clients can get setup for pulling reports through their Rentec Direct account, but to do so, there is a requirement to have at least one signed rental application. For brand-new landlords and managers, all you have to do is wait until you have your first signed rental application. :)

    Michelle
    Overall rating
    • Industry: Real Estate
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Simple and Easy

    Reviewed on 12/09/2018

    If it wasn't so much work and if payments from tenants processed quicker, I would switch back. I...

    If it wasn't so much work and if payments from tenants processed quicker, I would switch back. I preferred the ease and simplicity of Rentec over AppFolio which I am using now.

    Pros

    Very user friendly
    No learning curve
    Reports are easy to read
    Information is formatted in a way that most would understand
    Price is great and this is good for those with only a couple rentals or if you have 100's

    Cons

    When I used this product, it didn't offer all the bells and whistles that others did like an app for your phone
    The ACH process was too slow when I used it and it could take too many days to get money and send money

    Response from Rentec Direct

    We appreciate you singing our praises, Michelle, and letting us know what was important to you. Back in 2017, we increased transaction processing speeds, rolled out mobile apps and a whole host of other slick features. We're always working to on new ways to to help our clients be more efficient. Wishing you great success!

    Brandon
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Not very user friendly software

    Reviewed on 12/10/2017

    I have recommended this software to someone, but that was before I found Buildium.

    I have recommended this software to someone, but that was before I found Buildium.

    Pros

    Colorful buttons lead you along. Lots of options to enter contact information, ie address, phone number and email. Nice to be able to email work orders directly to the vendors.

    Cons

    Really have to think about how to get back to where you were before and just getting around in general does not flow well.

    Tracey
    Overall rating
    • Industry: Real Estate
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Great program! Needs some work but all in all a great program!

    Reviewed on 16/03/2018

    Some of the things that need work are:
    Docusign - it needs to be where we can assign signature...

    Some of the things that need work are:
    Docusign - it needs to be where we can assign signature fields for the tenant so they know where to sign.
    Reconciling - It needs to be a little less confusing when reconciling the ACH transactions. it would also be better if you could sort out the transactions by check number/ACH or by date.
    Scrolling - when you go into a tenants account to make changes the page scrolls back to the top when you come out. It needs to stay where you went into the tenants account so that if you are making multiple changes in an account you dont have to search for it again when you make the first change.
    Owner disbursements - It would be great if the program would automatically send an email to the owners when an owner disbursement is made.

    Pros

    It makes life a lot easier in the rental managing world. This program helps keep up with tenant payments and owner disbursements.

    Response from Rentec Direct

    Hi Tracey, We appreciate your kind comments about the software and wanted to respond to a couple of the challenges you mentioned. With our Docusign integration you are able to add signature fields for tenants from the drop-down fields list in the upper right when editing a form, it is part of the core functionality. A good solution for the scrolling issue you mention is to use the date range selector in the upper-left of the ledger. Your date range will be saved between page views so you will return to exactly where you left off. For owner disbursements, an auto email is a great idea and we'll definitely add it to our feature recommendations list. Again, thank you for the feedback. We will have one of our client success reps reach out in the next couple hours to help with any of these items.

    Andrew
    Overall rating
    • Industry: Real Estate
    • Company size: Self Employed
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Rentec Direct great value for the price and functionality

    Reviewed on 18/04/2017

    I am a small startup (still getting my systems in place and don't have any other owners yet) in...

    I am a small startup (still getting my systems in place and don't have any other owners yet) in Montana. I researched Rentec Direct, Buildium, Rent Manager and Appfolio. One of my main concerns was taking on a monthly financial commitment when so young as a company. When all was said and done, I really appreciated that RD was created by a property manager who saw a need for this niche in 2007. The sales rep admitted that their first client is an owner-operator, not a property manager, but said they have made quite a few improvements toward serving the professional PM as well. It has been relatively easy to learn.

    I also like that the software comes with a tenant and owner login. How these components perform is yet to be seen, but I suspect it will work well.

    I also like that I did not have to commit for one year (Rent Manager, Appfolio) and that the price point was very reasonable with no extra charges for this or that and a very easy-to-understand pricing equation.

    Pros

    Reasonable price for a small startup, easy to learn, good accounting piece, website is included, customer service is very responsive to inquiries.

    Cons

    On-line application limited to 5 custom fields, included website could use a bit more functionality, nothing more at this time.

    Showing 5 reviews of 186 Read all reviews

    Rentec Direct FAQs

    Below are some frequently asked questions for Rentec Direct.

    Rentec Direct offers the following pricing plans:

    • Starting from: USD 50.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Two subscription plans are available: Rentec Pro - $35/month Rentec PM - $40/month The pricing varies according to the number of units to manage. Discounted Premium Tenant Screening packages are available for in the platform for an ?additional cost.

    Rentec Direct has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Rentec Direct supports the following languages:

    English

    Rentec Direct supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Rentec Direct integrates with the following applications:

    Apartments.com Rental Manager, CSG Forte, CloudConvert, Docusign, Dropbox Business, Dropbox Sign, Forte, IntelliCorp, NAA Click & Release, PayNearMe, Payscore, Plaid, QuickBooks Online Advanced, ShowMojo, Twilio, Zumper, zInspector

    Rentec Direct offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

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