MemberLeap

MemberLeap

Discover Membership Solutions

4.7/5 (49 reviews)

MemberLeap Overview

What is MemberLeap?

MemberLeap is an all-inclusive and flexible membership management solution for small, medium, and large organizations. This all-in-one association management system is built around a core database with tools for:

Member Management, including a built-in CRM
Communication
Responsive Website Content Management
Event Management, including Call for Proposals, Exhibit Booth Management, and Volunteer Management
E-Commerce
Fundraising
Education
Mobile Application
Web Hosting Services

All of its modules and their respective features are web/cloud-based to assist member-based organizations efficiently managing their day-to-day operations.

MemberLeap Overview

Cost

Starting from
USD 50.00/month

Pricing options

Free Trial
Subscription
Value for money

The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract.

After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.


MemberLeap Features

Devices
Business size
S M L
Markets
Australia, Canada, Europe, Mexico, United Kingdom, United States
Supported Languages
English

Screenshots

MemberLeap screenshot: The Pastry Chefs of America is our fictional association demonstration website where you can see an actual back-end of our software
MemberLeap screenshot: The Pastry Chefs of America is our fictional association demonstration website where you can see an actual back-end of our software MemberLeap screenshot: Admins have easy access to their members' data in the member profiles MemberLeap screenshot: Our advanced broadcast email message modules allows you to send out amazing looking emails and newsletters MemberLeap screenshot: Our mobile app is available for both iOS and Android MemberLeap screenshot:

MemberLeap Reviews

MemberLeap Reviews

Overall rating
4.7
/
5
Excellent
37

Very good
11

Average
1

Poor
0

Terrible
0

Value for Money
4.7
Features
4.5
Ease of Use
4.5
Customer Support
4.9
98% recommended this app
Dawn V.

Attractive front end and excellent support. Spending 25% fewer man-hours in system.

Decreased our website/database cost by 20%, decreased our staff man-hours in the system by 25%. Easy enough to maintain that we were able to bring daily management of website back in-house.


Amy A.

Great product & service!

Excellent! Great support team and extremely responsive on support requests - usually same day response!


Kate T.

Memberleap Review

While the customer support is generally quick, we do feel that unless you push back, their answer tends to be "we can't do that" or " that is a customization, which will be an added cost"


Robb C.

User-Friendly and Intuitive Product with Excellent Customer Service

The process from the initial sale, product demonstrations for our association, and implementation has been very smooth. The MemberLeap team kept us informed during every step of the process and they've been very responsive to any inquiries we've had.


John L.

Great Service

The implementation team was patient, kind and very helpful! For our all volunteer based organization, the support and guidance we received for implementing our new website and database was exactly what we needed!


Dawn V.

Attractive front end and excellent support. Spending 25% fewer man-hours in system.

Used Daily for 1+ year
Reviewed on 03/04/2018
Review Source: Capterra

Decreased our website/database cost by 20%, decreased our staff man-hours in the system by 25%. Easy enough to maintain that we were able to bring daily management of website back in-house.

Pros

All the energy is on the front-end to build. Once up and running it is a champ. Custom set-up from beginning. Team meetings were productive. Support for migration was superb. Launch date was met. Response time is always impressive.

Cons

Not for those without some computer/database experience. Migrating from one database to another is never an easy task. That being said - MemberLeap was pretty uneventful from start to finish.

Response from Vieth Consulting

Thanks for the awesome review Dawn! Your new website looks fabulous, and we are so happy that you have been able to streamline your organization's day-to-day needs by switching to MemberLeap! Fly high!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Amy A.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Great product & service!

Used Daily for 6-12 months
Reviewed on 19/01/2020
Review Source: Capterra

Excellent! Great support team and extremely responsive on support requests - usually same day response!

Pros

The back end is very user friendly and I love that I am able to customize areas that best fit our demographics.

Cons

Billing for non-dues activities is not as intuitive as I would like for it to be.

Response from Vieth Consulting

Thanks for the review Amy! We were excited to onboard the Austin Association of Facility & Maintenance Engineers. If you would like to schedule a quick overview of our non-dues invoices, please contact our customer service team at [email protected] Take care.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kate T.
Industry: Nonprofit Organization Management
Company size: 2-10 Employees

Memberleap Review

Used Daily for 6-12 months
Reviewed on 09/01/2020
Review Source: Capterra

While the customer support is generally quick, we do feel that unless you push back, their answer tends to be "we can't do that" or " that is a customization, which will be an added cost"

Pros

It seemed straight forward. There was training that came with the program. We do get quick answers when we have a question.

Cons

Everything seems to be an "add on". There is a disconnect between what the sales person tells you the program can do and what it can do. Many of the functions we needed were considered a customization. The reason we chose memberleap was that it seemed cost efficient. But now we are paying as much as the other systems we were looking at cost.

Rating breakdown

Ease of Use

Likelihood to recommend: 5.0/10

Robb C.
Industry: Education Management
Company size: 1,001-5,000 Employees

User-Friendly and Intuitive Product with Excellent Customer Service

Used Weekly for 6-12 months
Reviewed on 18/02/2020
Review Source: Capterra

The process from the initial sale, product demonstrations for our association, and implementation has been very smooth. The MemberLeap team kept us informed during every step of the process and they've been very responsive to any inquiries we've had.

Pros

MemberLeap's product is very easy to navigate. We moved from a website provider who did everything for us to one where we have much more control and access to make changes. The training sessions were very helpful and the library of other support items (videos, tutorials, text documents, etc.) is extensive.

Cons

We've not yet encountered any significant negative experiences with the software. As with any new product there are sometimes things you have to work around.

Response from Vieth Consulting

Thanks Robb! We are so glad that you like our software! We have enjoyed onboarding several of the other student financial aid administrators associations too. We look forward to serving all of your membership needs for many years to come.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

John L.
Industry: Financial Services
Company size: 51-200 Employees

Great Service

Used Weekly for 1-5 months
Reviewed on 27/01/2020
Review Source: Capterra

The implementation team was patient, kind and very helpful! For our all volunteer based organization, the support and guidance we received for implementing our new website and database was exactly what we needed!

Pros

The implementation team was patient, kind and very helpful! For our all volunteer based organization, the support and guidance we received for implementing our new website and database was exactly what we needed!

Cons

NAFAA is not yet sure what we do and don't like, as we just implemented and are going through our first cycle.

Response from Vieth Consulting

Hi John! We were excited to onboard so many financial aid administrators associations recently, including yours! Our development team is pretty wonderful! Take care.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9.6/10
Based on 49 user ratings
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MemberLeap Pricing

MemberLeap Pricing

Starting from
USD 50.00/month
Free Trial
Subscription
Value for money

The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract.

After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.

The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract.

After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.

Value for Money
4.7/5
Based on 49 user ratings
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MemberLeap Features

MemberLeap Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Calendar Management
Custom Fields
Customer Database
Customisable Branding
Customizable Reporting
Customizable Templates
Data Import/Export
Electronic Payments
Email Integration
Real Time Data
Reminders
Reporting & Statistics
Social Media Integration
Surveys & Feedback
Third Party Integration
Features
4.5/5
Based on 49 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for MemberLeap

Additional information for MemberLeap

Key features of MemberLeap

  • API
  • Basic and advanced mobile app
  • Basic and advanced website hosting
  • Broadcast text message
  • Call for proposals / abstract management
  • Chapter Management
  • Chat/Social networking
  • Classified ads
  • Community posts
  • Customer relationship management (CRM) system
  • Document storage / File archive
  • Drip marketing
  • Elections
  • Email list service manager
  • Engagement Report
  • Event calendar
  • Event checkin feature on Mobile App
  • Event registration
  • File archive
  • Forms builder
  • GDPR Management Tools
  • Job board
  • Legislative action center
  • Library
  • Member data conversion
  • Member database
  • Member management
  • Member press releases
  • Membership billing
  • Membership interest form (Contact Us form)
  • Message Boards, Discussion Boards, and Forums
  • Mobile-friendly broadcast email message
  • Mobile-friendly newsletter editor
  • News manager and blog
  • Online Store / Catalog
  • Online donations
  • Online dues payment
  • Online learning module
  • Online membership portal area
  • Photo album editor
  • Projects / committee management
  • Property Asset Management
  • Public and private member directory/search (Find a member)
  • Quick reports and custom reporting
  • QuickBooks Interface
  • RSS Feeds
  • Resource reservations
  • SSL Security
  • Slideshow manager
  • Social networking tool (multipost)
  • Surveys
  • Tradeshow Exhibit Booth Management
  • Video manager
  • Volunteer management
  • Website content management
  • Website integration
  • Wish list
  • eCommerce management

Benefits

  • MemberLeap users can generate quick reports, create custom reports, as well as print member and address lists, mailing labels, and more.

  • MemberLeap offers a social networking tool that allows associations to post events and news items to their Facebook and Twitter accounts simultaneously.

  • The online event registration feature allows members and non-members to sign-up and pay fees for conventions, conferences, and any other events, directly through the association's website.

  • MemberLeap provides a module that lets members reserve resources or spaces for a block of time, such as an LCD projector, meeting rooms, or anything else.

  • MemberLeap users can order a custom, branded mobile app for their organization that will be available for Android (phones and tablets) and Apple (iPhone, iPad, etc.) mobile devices.

  • MemberLeap FAQs

    MemberLeap FAQs

    Below are some frequently asked questions for MemberLeap.

    Q. What type of pricing plans does MemberLeap offer?

    MemberLeap offers the following pricing plans:

    Starting from: USD 50.00/month

    Pricing model: Subscription

    Free Trial: Not Available

    The monthly MemberLeap fee is based on the total number of member records requiring usernames and passwords in your database. It is truly a month-to-month lease subscription, and you are not locked into a long term contract. After deciding which MemberLeap features your organization can benefit from, you can determine which plan (Silver, Gold, or Platinum) will work best for you.

    Q. What are the main features of MemberLeap?

    MemberLeap offers the following features:

    • API
    • Basic and advanced mobile app
    • Basic and advanced website hosting
    • Broadcast text message
    • Call for proposals / abstract management
    • Chapter Management
    • Chat/Social networking
    • Classified ads
    • Community posts
    • Customer relationship management (CRM) system
    • Document storage / File archive
    • Drip marketing
    • Elections
    • Email list service manager
    • Engagement Report
    • Event calendar
    • Event checkin feature on Mobile App
    • Event registration
    • File archive
    • Forms builder
    • GDPR Management Tools
    • Job board
    • Legislative action center
    • Library
    • Member data conversion
    • Member database
    • Member management
    • Member press releases
    • Membership billing
    • Membership interest form (Contact Us form)
    • Message Boards, Discussion Boards, and Forums
    • Mobile-friendly broadcast email message
    • Mobile-friendly newsletter editor
    • News manager and blog
    • Online Store / Catalog
    • Online donations
    • Online dues payment
    • Online learning module
    • Online membership portal area
    • Photo album editor
    • Projects / committee management
    • Property Asset Management
    • Public and private member directory/search (Find a member)
    • Quick reports and custom reporting
    • QuickBooks Interface
    • RSS Feeds
    • Resource reservations
    • SSL Security
    • Slideshow manager
    • Social networking tool (multipost)
    • Surveys
    • Tradeshow Exhibit Booth Management
    • Video manager
    • Volunteer management
    • Website content management
    • Website integration
    • Wish list
    • eCommerce management

    Q. Who are the typical users of MemberLeap?

    MemberLeap has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

    Q. What languages does MemberLeap support?

    MemberLeap supports the following languages:

    English

    Q. What type of pricing plans does MemberLeap offer?

    MemberLeap has the following pricing plans:

    Subscription

    Q. Does MemberLeap support mobile devices?

    MemberLeap supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does MemberLeap integrate with?

    MemberLeap integrates with the following applications:

    Authorize.net, Facebook, Google Analytics, LinkedIn, PayPal, QuickBooks, QuickBooks Online, Twitter

    Q. What level of support does MemberLeap offer?

    MemberLeap offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials