About Smartsheet
Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.
Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.
Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.
Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.
Key benefits of Smartsheet
Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive
Salesforce integration:
Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.
Box integration:
Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project
Images
Not sure about Smartsheet?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
Jira Workflow Steps for Slack
Deltek Ajera
Workday HCM
Agile CRM
Reviews
Already have Smartsheet?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Complete Package for all your Project Management needs
Reviewed on 01/04/2023
Effective workflow management and project handling is a big plus and since we switched to this tool...
Effective workflow management and project handling is a big plus and since we switched to this tool I have saved hundred of hours due to its ease to use and automations. I would highly recommend this to handle your projects and work flow.
Pros
The overall user experience is very simple yet covers all the project management aspects along with adaptive to fit the very specific requirements of different tasks and teams. Highly customizable and powerful tool to improve efficiency and simplifies the project work flow. Workflow Automation is time saving which is the most required in my daily work routine allows me to focus more on other things and I can rely on the tool.
Cons
I would not list any cons. Its just there are still some features which needs to be improved more to make it a complete package such as text formatting and the real time update feature can also be improved/tweaked to make sure the other users/team gets up to date information. There were some projects where sheets size limits was an issue but that could be managed
Reasons for Switching to Smartsheet
Better features and reliable with good customer support.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Keeps us on track with our projects
Reviewed on 05/06/2022
People who already know Excel will like the ease with which they can get started, but if they're...
People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.
Pros
Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.
Cons
There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful and collaborative tool
Reviewed on 05/10/2023
Smartsheet has allowed us to effectively plan, track and manage our security projects. The...
Smartsheet has allowed us to effectively plan, track and manage our security projects. The customization and automation capabilities have significantly improved our operational efficiency.
Pros
I like that it allows our team to collaborate effectively in real time. It provides a clear view of our projects and tasks, which helps us stay organized. In addition, the ability to customize and automate processes has allowed us to streamline our operations. I also value Smartsheet's integration with other tools and the ability to generate custom reports and dashboards.
Cons
It could improve the management of documentation and attachments. At times, it can be a bit of a hassle to organize and find files within the platform.
- Industry: Civic & Social Organization
- Company size: 11–50 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Great Tool If You Can Figure Out How To Use It
Reviewed on 20/10/2023
I give this application a B - if it were easier to use it would get an A
I give this application a B - if it were easier to use it would get an A
Pros
It's a great tool that promises to bring organization to chaos
Cons
I think this is a hard tool to use for more advanced project management tasks. They appear to have some great templates but they are hard to use and navigate.
- Industry: Restaurants
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Must-have software for project managers
Reviewed on 11/09/2023
Smartsheet has been an invaluable tool for overcoming obstacles for a long period of time. The...
Smartsheet has been an invaluable tool for overcoming obstacles for a long period of time. The relationship has helped us most in terms of project management and our capacity to work with people from all over the world. Our teams can now work on projects in real time without having to rely on inefficient methods like ping-ponging between different platforms or sending and receiving emails where information can easily be lost in translation. From a management standpoint, we leverage the App and dashboard features that allow us to set up a row-level security structure and regulate the flow of information cascading to different types of end users.
Pros
I enjoy how smart sheet's shortcuts and key commands make it quick and simple to fill in the project's specifics. That many people may access the same document at once and make changes while receiving real-time notifications is a great feature of this program. I appreciate the ability to notify investors of upcoming milestones with a timeframe. Conditional formatting and color-coding for people and their statuses is a nice touch.
Cons
When using a gantt chart, it might be challenging to view all of the accompanying columns at the same time. Though I haven't looked at alternatives just yet, I appreciate being able to view both the gantt chart and the finer points of the project simultaneously. Navigation in a Gannt Chart is elementary, or at least it is for me.
Smartsheet FAQs
Below are some frequently asked questions for Smartsheet.Q. What type of pricing plans does Smartsheet offer?
Smartsheet offers the following pricing plans:
- Starting from: USD 9.00/month
- Pricing model: Subscription
- Free Trial: Available
Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.
Q. Who are the typical users of Smartsheet?
Smartsheet has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Smartsheet support?
Smartsheet supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Smartsheet support mobile devices?
Smartsheet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartsheet integrate with?
Smartsheet integrates with the following applications:
123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, Slack, Spotfire, Tableau, VMware Horizon, Workplace from Meta, Zapier
Q. What level of support does Smartsheet offer?
Smartsheet offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Smartsheet.
- Project Management Software
- Task Management Software
- Construction Management Software
- Advertising Agency Software
- Professional Services Automation Software
- Collaboration Software
- Consulting Software
- Professional Services Software
- Workflow Management Software
- Project Portfolio Management Software
- Display Advertising Software
- IT Project Management Software
- Product Management Software
- Campaign Management Software
- MRM Software
- Business Process Management Software
