ezyVet Overview

What is ezyVet?

ezyVet is a cloud-based Veterinary Practice Management System designed to revolutionize the way that Veterinary practices operate. ezyVet's veterinary software is user-friendly and fully integrated with Xero and Smart Flow Sheet.

It is cloud-based meaning access is available anywhere, anytime, and on any device - all that's needed is an internet connection.

ezyVet software is designed in partnership with vets to ensure the delivery of a comprehensive and usable clinical vet management solution. Built on open source web technology, rapid updates allow instant customization throughout the program. This means ezyVet can be tailored for specific situations. Whether for a general practice, specialist, referral hospital, mobile practice, equine, or dairy practice, ezyVet can be built to handles specific user requirements.

Powerful, user-friendly and fully comprehensive cloud-based practice management software, ezyVet is a complete package for veterinary practices.

ezyVet Overview

Cost

Starting from
USD 150.00/month

Pricing options

Free Trial
Subscription
Open Source
Value for money

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250


ezyVet Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

ezyVet Calendar
Record details in a customized and reportable format
ezyVet's change log creates an audit trail so that data is never lost
ezyVet is accessible from anywhere
Send automated statements and invoices to customers via email
ezyVet integrates with Xero
ezyVet Automatic Billing
User access controls
Target specific animals for a campaign with ezyVet's marketing features
Automatic stock order generation
ezyVet video ezyVet screenshot: ezyVet Calendar ezyVet screenshot: Record details in a customized and reportable format ezyVet screenshot: ezyVet's change log creates an audit trail so that data is never lost ezyVet screenshot: ezyVet is accessible from anywhere ezyVet screenshot: Send automated statements and invoices to customers via email ezyVet screenshot: ezyVet integrates with Xero ezyVet screenshot: ezyVet Automatic Billing ezyVet screenshot: User access controls ezyVet screenshot: Target specific animals for a campaign with ezyVet's marketing features ezyVet screenshot: Automatic stock order generation

ezyVet Reviews

ezyVet Reviews

Overall rating
4.7
/
5
Excellent
80

Very good
26

Average
1

Poor
1

Terrible
0

Value for Money
4.6
Features
4.6
Ease of Use
4.4
Customer Support
4.7
98% recommended this app
Genel L.

EzyVet is great!

Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors.


Andrew D.

Review from a new user.

Overall our experience has been very positive. They were upfront about the work that would be involved in making the transition and were supportive of our team. Our implementation team was great and handled a very unique launch week involving COVID issues and outside stressors to the clinic team. They were patient and flexible with our team during the stressful time. Post launch the Ezyvet Support that I have worked with have been helpful and prompt in the follow up. I rarely have to wait for help on an urgent issue and it's great having 24/7 support for the system. I would recommend this as a great option for others moving to the cloud and just recommend that you prepare for a fair amount of work as you would any software transition.


David G.

Look elsewhere

This has been one of worst softwares I have ever experienced.


Kristen N.

Quick to learn, Highly customizable, Quality Customer service....Ezy Choice :)

Ezyvet has been absolutely amazing. From the very start Ezyvet provided everything we needed, everything we wanted to add, and has the potential to expand as we expand our services. The customer service All Stars are a joy to work with and very quickly address any questions I have.


Stephanie A.

EzyVet Software

ezyVet staff is great! Super helpful. Implementation was good. Staff is knowledgeable


Genel L.
Industry: Veterinary
Company size: 11-50 Employees

EzyVet is great!

Used Daily for 2+ years
Reviewed on 01/07/2020
Review Source: Capterra

Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors.

Pros

Being able to customize the software and use it to my needs was very important to us.

Cons

The set-up process takes a lot of time but is worth the effort. If you put in the time and energy your go-live day will be much smoother.

Response from ezyVet

Thank you for the great review, Genel.

It's great to hear that you are enjoying the switch to ezyVet and the benefits of a strong partner ecosystem.

We have some really exciting new developments in the pipeline, which will bring real value on the coal-front, so watch this space!

Sincerely
The ezyVet team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Andrew D.
Industry: Veterinary
Company size: 51-200 Employees

Review from a new user.

Used Daily for 1-5 months
Reviewed on 26/08/2020
Review Source: Capterra

Overall our experience has been very positive. They were upfront about the work that would be involved in making the transition and were supportive of our team. Our implementation team was great and handled a very unique launch week involving COVID issues and outside stressors to the clinic team. They were patient and flexible with our team during the stressful time. Post launch the Ezyvet Support that I have worked with have been helpful and prompt in the follow up. I rarely have to wait for help on an urgent issue and it's great having 24/7 support for the system. I would recommend this as a great option for others moving to the cloud and just recommend that you prepare for a fair amount of work as you would any software transition.

Pros

We've enjoyed the most the fact that Ezyvet integrates so well into many of our existing systems and allows us to connect with our clients in new ways straight through the system without having to turn to a different software solution. Features such as texting messaging, emails, enhanced client portal with online booking, and the greater degree to which we have control over how communications are sent out to your clients have been welcome features.

Cons

Making the transition from Cornerstone has been difficult for staff because of the new aspect of determining at what level communications should be housed. It's a beneficial feature being able to house a communication at the client verus patient versus clinic record level but has slowed us down in the first 6 months post launch working through those challenges. Some of the information also converts in a less than ideal way from Cornerstone as attachments within Ezyvet.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

David G.
Industry: Veterinary
Company size: 11-50 Employees

Look elsewhere

Used Daily for 2+ years
Reviewed on 05/07/2020
Review Source: Capterra

This has been one of worst softwares I have ever experienced.

Pros

Cloud based and their fluff up talk about how they are staying in front of the market place, customer support, ease of use, etc.

Cons

Everything. False promises of being a easy software to integrate with other software providers using their API integration. They are very restrictive on who they will actually integrate with, they hold your database hostage. Customer support is awful, most of the ones you talk to is there first day with no training. Wellness plan management is a nightmare. This list could go on and on. Stay away.

Response from ezyVet

Hi David,

We are sorry to hear you haven't had a great experience.

With regards to your data, you can export it directly from ezyVet any time using the Records Export tool (Admin section). Data sovereignty is vital and why our legal terms and conditions state that you own your data.

Here are a couple of key reasons we have all integrations going through the API, rather than the database directly:

Speed: interacting with the database directly can slow the system down.

Security: the database is an attack vector for intruders (hence why many server-based systems have issues with Ransomware).

As far as 3rd-party integration partners, we need to be careful who has access to clinic data and also look out for the little guys.

Many clinics do not have the legal expertise to understand what some of these third-party companies are able to do with their data (i.e. sell it to other parties).

Hence any 3rd-party integrations go through a rigorous vetting process.

Best
The ezyVet Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Kristen N.
Industry: Veterinary
Company size: 11-50 Employees

Quick to learn, Highly customizable, Quality Customer service....Ezy Choice :)

Used Daily for 2+ years
Reviewed on 03/06/2020
Review Source: Capterra

Ezyvet has been absolutely amazing. From the very start Ezyvet provided everything we needed, everything we wanted to add, and has the potential to expand as we expand our services. The customer service All Stars are a joy to work with and very quickly address any questions I have.

Pros

There are so many features that I love about EzyVet. The seamless integration with Idexx has eliminated missed lab charges and results and the new integration with ReviewTree has been wonderful for collecting reviews for our clients. The capability to customize almost every aspect of the software allows me to produce templates for our doctors to be more efficient with their clinical records. our receptionists to provide catered documents for each client, and our techs to have charts that fit their needs and wants as well. Ezyvet is very easy to understand and learn and I have watched new employees become comfortable with its use in just a few days. On the administrative side every report and count I could want is available and my inventory is easily tracked.

Cons

Inital set up can be time consuming because you need to take the time to decide how you want to create your templates, documents, clinical records etc. The fact that everything is so customized is a blessing after everything is set-up but when you first start out its hard to know what you really want until you get to know the software and how you want to use it in your practice.

Response from ezyVet

Thank you so much Kristen for such an incredible review!

I have just shared it with the whole ezyVet team across three continents, and it's made a lot of people's day.

Keep your ears open as we'll soon be rolling out some really exciting features that will further transform the way you run your business.

Sincerely
The ezyVet Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stephanie A.
Industry: Veterinary
Company size: 201-500 Employees

EzyVet Software

Used Daily for 2+ years
Reviewed on 26/08/2020
Review Source: Capterra

ezyVet staff is great! Super helpful. Implementation was good. Staff is knowledgeable

Pros

We really like the referrals letter. The way they look, how we are able to customize the letters. We also like the feature of sending records to rDVM's online portal via rVetLink. It is easy to use, once you get familiar with it

Cons

We wish everything had the "chains" to be able to get to the portal. Biggest example would be communications. We send everything to rDVM's and it would save so much time if we could just turn the "chains" green and they would send automatically. Also, there are several different spots to put the same information. Again this relates to communications. If everyone is not on the same page, communications can be put under different tabs and different spots within the same tab. And not all these areas communicate with one another so it can make it difficult to find communications

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9.4/10
Based on 108 user ratings
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ezyVet Pricing

ezyVet Pricing

Starting from
USD 150.00/month
Free Trial
Subscription
Open Source
Value for money

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250

Value for Money
4.6/5
Based on 108 user ratings
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ezyVet Features

ezyVet Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4.6/5
Based on 108 user ratings
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Categories

Additional information for ezyVet

Additional information for ezyVet

Key features of ezyVet

  • 2-way SMS and email reminders
  • Accounting and Payment Integrations
  • Activity audit
  • Advanced Reporting
  • Audit logs
  • Automated billing
  • Automated invoices
  • Automatic Billing
  • Automatic stock order generation
  • Automatic vaccination, email payment & appointment reminders
  • Billing & Invoicing
  • Boarding Module
  • Calendar
  • Calendar Dashboard
  • Change Log
  • Client / Animal history
  • Client and Animal Records
  • Clinical Module
  • Clinical, product & animal templates
  • Comprehensive Reminder System
  • Customer Online Booking Portal
  • Customizable Templates
  • Data import / export
  • Drag & drop interface
  • Employee Time Clock
  • Financial Management
  • Integrated Help Tab
  • Inventory Management
  • Invoices and billing
  • Lab, Imaging, Supplier and Distributor Integrations
  • Multi-channel marketing
  • Paperless and Cloud Based
  • PayJunction and PaymentExpress Integrations
  • Real Time Reporting
  • Role-Based Permissions
  • SSL encryption
  • Self Check-in Kiosk
  • Stock management
  • Supplier and distributor integrations
  • Syndicated billing
  • Tagging
  • Two-factor authentication
  • User access controls
  • User/Role Based Permissions
  • Xero integration
  • eReferral, Insurance, Inventory and Whiteboard Integrations

Benefits

- Increase efficiency, save time and improve revenue with seamless intuitive processes. Automate administrative tasks, reminders, billing capture, generating clinical summaries, inventory ordering and more.

- The calendar dashboard offers a simple real-time, color coded view of your day ahead.

- Access your software from anywhere, on any device with our powerful cloud system. No server or backups required!

- Better cost benefits with simple, scaling pricing options. Low initial hardware investment and no operational downtime, or loss of business.

- Free automatic updates; ezyVet are always taking on board customer feedback to improve the product and add the latest and greatest features. Updated monthly, these are free to ezyVet users.

- Use ezyVet's customer portal to give clients easy access to make online bookings, access clinical data, financial history and much more.

- Better financials with real time reports and accounting software, and payment processor integrations.

- ezyVet's advanced reporting empowers you to make important business decisions.

- Attract more business and increase customer loyalty with comprehensive reminder functionality. Use 2-way SMS, Email and E-Faxing to reach out when the time is right.

- Transform your practice into a paperless environment with E-Signature capture! Present authorization forms to your client and capture their signature directly in ezyVet.

ezyVet FAQs

ezyVet FAQs

Below are some frequently asked questions for ezyVet.

Q. What type of pricing plans does ezyVet offer?

ezyVet offers the following pricing plans:

Starting from: USD 150.00/month

Pricing model: Subscription, Open Source

Free Trial: Not Available

1 user: $150/month 2-9 users: $250/month 10-19 users: $450/month 20-29 users: $650/month 30-49 users: $950/month 50-74 users: $1250/month Additional blocks of 25 users +$250

Q. What are the main features of ezyVet?

ezyVet offers the following features:

  • 2-way SMS and email reminders
  • Accounting and Payment Integrations
  • Activity audit
  • Advanced Reporting
  • Audit logs
  • Automated billing
  • Automated invoices
  • Automatic Billing
  • Automatic stock order generation
  • Automatic vaccination, email payment & appointment reminders
  • Billing & Invoicing
  • Boarding Module
  • Calendar
  • Calendar Dashboard
  • Change Log
  • Client / Animal history
  • Client and Animal Records
  • Clinical Module
  • Clinical, product & animal templates
  • Comprehensive Reminder System
  • Customer Online Booking Portal
  • Customizable Templates
  • Data import / export
  • Drag & drop interface
  • Employee Time Clock
  • Financial Management
  • Integrated Help Tab
  • Inventory Management
  • Invoices and billing
  • Lab, Imaging, Supplier and Distributor Integrations
  • Multi-channel marketing
  • Paperless and Cloud Based
  • PayJunction and PaymentExpress Integrations
  • Real Time Reporting
  • Role-Based Permissions
  • SSL encryption
  • Self Check-in Kiosk
  • Stock management
  • Supplier and distributor integrations
  • Syndicated billing
  • Tagging
  • Two-factor authentication
  • User access controls
  • User/Role Based Permissions
  • Xero integration
  • eReferral, Insurance, Inventory and Whiteboard Integrations

Q. Who are the typical users of ezyVet?

ezyVet has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does ezyVet support?

ezyVet supports the following languages:

English

Q. What type of pricing plans does ezyVet offer?

ezyVet has the following pricing plans:

Subscription, Open Source

Q. Does ezyVet support mobile devices?

ezyVet supports the following devices:

Android, iPhone, iPad

Q. What other apps does ezyVet integrate with?

ezyVet integrates with the following applications:

Amazon Chime, PayJunction, Smart Flow, Smart Flow, Vetstoria, Xero, Xero, Zoom

Q. What level of support does ezyVet offer?

ezyVet offers the following support options:

Online Support, FAQs, Phone Support, Video Tutorials, Knowledge Base