---
description: Learn more about BrightHR. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: BrightHR Reviews, Cost & Features | GetApp Australia 2026
---

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# BrightHR

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> BrightHR is a complete HR software solution that transforms the way you manage your team. &#10;&#10;Since 2015, we’ve helped over 120,000 businesses worldwide streamline their HR processes with our intuitive, user-friendly tools - freeing up their time to focus on what matters most - growing their business.
> 
> Verdict: Rated **4.6/5** by 192 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of BrightHR

Stay on top of employee holiday requests with instant alerts, allowing you to check for overlaps and key details before approving or denying.&#10;&#10;Easily create custom working patterns and calculate holiday entitlements for all employees, including part-timers. &#10;&#10;Organise your team and access all employee information through BrightHR's Employee Hub.&#10;&#10;Set up shift patterns in minutes and share them with your staff. &#10;&#10;Use Blip, our free clocking app, to accurately track working hours, and manage expenses effortlessly with PoP.&#10;&#10;Need HR advice? Our helpline connects you with specialists for quick answers to your employment law questions.&#10;&#10;Support your team with Bright Wellbeing \&amp; Counselling, and enjoy the benefits for your business. Get instant HR expert advice with BrightHR Lightning, our innovative AI tool.&#10;&#10;Promote your products to 1 million businesses through Bright Exchange, our online marketplace. Stay compliant and protect your workforce with BrightSafe and access our 24/7 helpline for legal support whenever you need it.&#10;&#10;Want a faster way to pay employees on time and accurately all from one place? Introducing BrightHR Payroll. Enjoy easy, accurate, and risk-free payroll management.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 192 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: BrightHR
- **Location**: Manchester, UK
- **Founded**: 2015

## Commercial Context

- **Starting Price**: $6.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: BrightHR costs from £4.50/user/month (excl. VAT)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom

## Features

- Activity Dashboard
- Alerts/Notifications
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Clock In/Out
- Customizable Reports
- Dashboard
- Data Import/Export
- Document Management
- Document Storage
- Employee Database
- Employee Management
- Employee Portal
- Employee Profiles
- HR Management
- Leave Tracking
- Mobile Alerts
- Mobile App
- Onboarding

## Integrations (3 total)

- Gmail
- Google Calendar
- Microsoft Outlook

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)

## Related Categories

- [HR Software](https://www.getapp.com.au/directory/256/human-resources/software)
- [Time Clock Software](https://www.getapp.com.au/directory/265/time-clock-attendance/software)
- [Leave Management System Software](https://www.getapp.com.au/directory/651/absence-leave-management/software)
- [Absence Management Software](https://www.getapp.com.au/directory/3829/absence-management/software)
- [Time Tracking Software](https://www.getapp.com.au/directory/571/time-tracking/software)

## Alternatives

1. [Rippling](https://www.getapp.com.au/software/112141/rippling) — 4.9/5 (4850 reviews)
2. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1855 reviews)
3. [BambooHR](https://www.getapp.com.au/software/20517/bamboohr) — 4.6/5 (3513 reviews)
4. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5303 reviews)
5. [Paycom](https://www.getapp.com.au/software/8195/paycom) — 4.4/5 (1373 reviews)

## Reviews

### "Helpful Introduction and Easy-to-Understand Training" — 5.0/5

> **Vishal** | *25 February 2026* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: The introductory Teams meeting was very informative and well-structured. The team clearly explained the services offered by Bright HR, and the tutorial on using the app was simple, practical, and easy to follow. The support provided during the session was helpful and professional.
> 
> **Cons**: There were no issues encountered during the entire experience. Everything was well-organised, and the session ran smoothly from start to finish. The information provided was clear, and all aspects of the platform were explained in a simple and easy-to-understand manner. The team was responsive, professional, and ensured that all questions were addressed promptly. There were no technical difficulties or areas of confusion during the tutorial. Overall, the process was seamless, and there were no areas that required improvement based on my experience.
> 
> Overall, it was a positive experience. The session provided a good understanding of the platform and how to use it effectively. The team was supportive, and the training made it easy to get started with BrightHR.

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### "The Benefits and Disadvantages of the BrightHR System" — 4.0/5

> **Evelyn** | *13 June 2025* | Hospital & Health Care | Recommendation rating: 8.0/10
> 
> **Pros**: The HR component is robustly defined to suit the specific needs and requirements than the Bright safe designed for Health and Safety  which Home care  providers needs.  &#10;The clock-in feature is okay.
> 
> **Cons**: There are some mandatory features and tasks that needs to be added to the Bright safe(health and safety component of the system ) like the CQC compliance updates, basic care plans and assessments templates for domiciliary care providers ,daily tasks \&amp; some other stuffs which makes it incomplete and the system can not be rated as ALL IN ONE. A care business provider with good experience can manage this shortfall and it’s time consuming.&#10;There is no section for the Domiciliary visit record because the Rota and shift feature is nor working for the same thing probably due to shorter hours in the Domiciliary sector.
> 
> As aforementioned in the Questionaire in the pros and cons, the Bright Safe section for home care providers can benefit more if the software is updated to meet their requirements and needs while the HR section is robustly updated.&#10;I believe that with more comments from varying health care providers, the lapses will be updated to suit everyone’s needs.

-----

### "5 \*\*\*\*\* Customer Service" — 2.0/5

> **Hayley** | *13 January 2026* | Environmental Services | Recommendation rating: 5.0/10
> 
> **Pros**: Easy access for employees and employers&#10;You can store personal information, contracts etc on one site
> 
> **Cons**: For our business we were unable to use the clocking in and out software due to multiple locations on different days, if we had employees in one location and on a weekly rota this would of been ideal .
> 
> After numerous phone calls and video calls, we were unfortunately unable to get the BrightHR clocking-in and clocking-out app working, which was the main reason we signed up for the system. Despite this, we were still paying for the software while being unable to use it.&#10;&#10;Due to our business facing serious financial difficulties — including a company going bankrupt and owing us a significant amount of money — we had no option but to cancel the contract. I explained this situation to BrightHR and asked if it would be possible to exit the contract under the circumstances.&#10;&#10;I would like to specifically commend three members of staff: \[sensitive content hidden\]. When I became upset, they remained professional, friendly, and extremely sympathetic. They took the time to listen carefully to my situation and genuinely did everything they could to help.&#10;&#10;They truly went above and beyond with their support, and I couldn’t be happier with the service they personally provided. Their compassion and professionalism made a very difficult situation much easier to handle.

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### "Great system" — 5.0/5

> **Carly** | *11 May 2026* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Its simple and easy to use. Good value for money. As I induct new employees, I find it very easy to show others how to navigate around the system. It is good for storing documents, updating information and booking holidays. The rota system is easy to use too.
> 
> **Cons**: The functionalities are quite limited. If you are looking for a more in depth system, this is probably not the one to go with.
> 
> BrightHR has been really easy to use and does not take much getting used to. I would recommend it for small teams who don't need the extra HR functions like rippling and automated onboarding etc.

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### "Great experience so far" — 5.0/5

> **Carly** | *3 March 2026* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: it's ease of use, functionality, support options such as webinars and videos. the links provided to give to staff when so they can get started is really useful as well
> 
> **Cons**: nothing so far but we haven't started to use it properly yet so there may be some niggles when we do
> 
> \[sensitive content hidden\] took us through the software patiently and knowledgeably, she asked what we wanted to use it for and focused on these areas which was really helpful. really looking forward to rolling it out to the rest of the staff

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## Links

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| en | <https://www.getapp.com/hr-employee-management-software/a/brighthr/> |
| en-AE | <https://www.getapp.ae/software/103871/brighthr> |
| en-AU | <https://www.getapp.com.au/software/103871/brighthr> |
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| fr-CA | <https://fr.getapp.ca/software/103871/brighthr> |
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| nl-BE | <https://www.getapp.be/software/103871/brighthr> |

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