Exponea

Exponea

Advanced analytics & marketing automation platform

5/5 (23 reviews)

Exponea Overview

We envision a future where companies truly understand their customers and engage them in a mutually beneficial way. Exponea is our way of bringing this vision to life.

Exponea helps businesses get maximum value from collecting, analysing, and acting upon customer interactions. Unlike any other cloud solution, we're proud to have built a platform that delivers one-on-one customer experience in just a few days and allows marketers to run, automate, and evaluate campaigns independent of their IT departments.

Companies on five continents have chosen Exponea for its cutting edge customer analyses and predictions, rich API that allows third-party integration, and marketing automation enriched with artificial intelligence.

Ready to become the next successful client? Start today, see value tomorrow.

Pricing

Starting from
EUR 670.00/month
Pricing options
Free Trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Europe, Latin America, United States

Supported Languages

English

Exponea Reviews

Overall rating
5/5
100% positive reviews
22
Excellent
1
Very good
0
Average
0
Poor
0
Terrible
Verified Reviewer

Incredibly powerful software, great design, great support

Used Daily for 1+ year
Reviewed on 19/04/2019
Review Source: Capterra

Pros

It is an incredibly well-designed and well-featured software. The scenario builder concept is brilliant and much of the user interfaces were accessible and not terribly daunting despite how feature-rich the software is. Their support team and account managers who we worked with were all fabulous, responsive, and knowledgable.

Cons

Exponea is constantly developing and growing, which is great, but a con that comes with that is that some of the newer features would have kinks that needed to be worked out. However, they are always responsive to troubleshooting and putting in updates when needed. Just part of the territory of being on the cutting edge.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Andrej M.

Incredibly helpful!

Used Daily for 6-12 months
Reviewed on 16/06/2016
Review Source: Capterra

Exponea is immensely useful for helping us with segmentation, analysis of our own data and overall marketing performance optimization in the company. Huge help with most campaigns and guys are really helpful with their professional and humanly approach. Highly recommended!

Pros

-easy integration
-segmentations based on whatever you specify
-e-mail service direct integration
-custom scenarios and campaigns
-advanced analytics of sales funnel based on occams razor
-if integrated intelligently, not blocked by tracker blockers

Cons

-UI still in evolution process
-mobile version (but 99% of time, you do not do analytics on your mobile :))

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Slavo D.

Exponea helps in increasing effectivity of Telco operator's campaigns

Used Daily for 6-12 months
Reviewed on 15/06/2016
Review Source: Capterra

We have used Exponea for effectivity increase of campaigns for a leading Telco operator. In this exact case, we appreciated mainly its incredible flexibility. That is built on an autonomous, immediate entry into the system of our client's website, without intervention of their web administrator. That was the only way we could reverse negative trends in their media curve. Waiting for administrators would cause fatal delays in each of their campaigns. This real-time change option, as well as real-time analytics of Exponea, which allow us to adjust campaigns several times a day, have resulted in a clear increase in ROI for this particular client.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Branislav K.

Exponea

Used Daily for 6-12 months
Reviewed on 02/08/2016
Review Source: GetApp

With Exponea we are able to introduce to our customer their each individual consumer with its unique digital behavior, explore the real performance of Marketing Campaigns investments and use Automation to understand and drive unexplored sales potential. Using various analytical functions (segmentation, attribution, funnels and retention analysis) we are able to understand "what is happening in real time" and what needs to be done trough communication channels (SMS, email, layers…) to improve the sales performance for our customer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

Data driven heaven

Reviewed on 08/06/2016
Review Source: GetApp

We run a service helping users find the best loan for their particular situation. Recently, we were looking for analytics and marketing automation tools to help us improve our performance. Initially we wanted to use different solutions as we used various analytical functions (segmentation, attribution, funnels and retention analysis), and planned to automate communication across several channels (SMS, email, banners…). In the end, we were positively surprised to find out that a single solution, Exponea, managed to fully satisfy both these needs.

Pros

+ all in one solution
+ great support
+ 100% accuracy of data

Cons

- be careful during integration part (if integrated badly your data will make no sense)

Rating breakdown

Value for Money
Customer Support

Exponea Pricing

Starting from
EUR 670.00/month
Pricing options
Free Trial
Subscription
Value for money

Pricing based on the number of events tracked so it scales with client's traffic or number of campaigns

Exponea Features

  • API
  • Activity Dashboard
  • Customizable Reporting
  • Dashboard Creation
  • Real Time Analytics

  • Ad hoc Reporting
  • Business Intelligence
  • Charting
  • Collaboration Tools
  • Data Filtering
  • Data Import/Export
  • Data Visualization
  • Drag & Drop Interface
  • Graphical Data Presentation
  • Monitoring
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Third Party Integration
  • Visual Analytics

Additional information for Exponea

Key features of Exponea

  • All data in Exponea are in the real time, no delay
  • Analyze customer attributes and actions
  • Analyze online behavior of your customers
  • Any action can be A/B tested
  • Attribution models
  • Banner personalization
  • Create reports with data you care about the most
  • Create your own reporting dashboards
  • Cross-device identification
  • Customizable dynamic dashboard
  • Drag & drop scenario designer
  • Email automation
  • Evaluate propensity to a purchase easily
  • Evaluate your online campaigns
  • Full customer profile including activity history
  • Get notification if pre-set event happens via wmail or Slack
  • Look at long-term trends
  • Manage retention via automated customer journey
  • Prediction models
  • Send out quick surveys
  • Send personalized newsletters automatically
  • Track any action your customer may take
  • Track any event that may happen on your website or in app
  • Use prediction models to see how customers will behave
  • Use the most advanced segmentation
  • WYSIWYG banners
  • Website personalization
  • You can fully automize actions based on customer behavior
  • send newsletters or abandoned cart reminders automatically

Benefits

Identify customers and analyze their behavior, journeys and trends in real time, regardless of which device they're browsing on.

Personalize web pages according to customer attributes and display tailored messages to better engage them.

Predict customer behaviour and identify the most effective campaigns and channels.

Track KPI and performance indicators with Exponea.

Exponea FAQs

Below are some frequently asked questions for Exponea.

Q. What type of pricing plans does Exponea offer?

Exponea offers the following pricing plans:

Starting from: EUR 670.00/month

Pricing model: Subscription

Free Trial: Available

Pricing based on the number of events tracked so it scales with client's traffic or number of campaigns

Q. What are the main features of Exponea?

Exponea offers the following features:

  • All data in Exponea are in the real time, no delay
  • Analyze customer attributes and actions
  • Analyze online behavior of your customers
  • Any action can be A/B tested
  • Attribution models
  • Banner personalization
  • Create reports with data you care about the most
  • Create your own reporting dashboards
  • Cross-device identification
  • Customizable dynamic dashboard
  • Drag & drop scenario designer
  • Email automation
  • Evaluate propensity to a purchase easily
  • Evaluate your online campaigns
  • Full customer profile including activity history
  • Get notification if pre-set event happens via wmail or Slack
  • Look at long-term trends
  • Manage retention via automated customer journey
  • Prediction models
  • Send out quick surveys
  • Send personalized newsletters automatically
  • Track any action your customer may take
  • Track any event that may happen on your website or in app
  • Use prediction models to see how customers will behave
  • Use the most advanced segmentation
  • WYSIWYG banners
  • Website personalization
  • You can fully automize actions based on customer behavior
  • send newsletters or abandoned cart reminders automatically

Q. Who are the typical users of Exponea?

Exponea has the following typical customers:

Large Enterprises, Mid Size Business

Q. What languages does Exponea support?

Exponea supports the following languages:

English

Q. What type of pricing plans does Exponea offer?

Exponea has the following pricing plans:

Subscription

Q. Does Exponea support mobile devices?

We do not have any information about what devices Exponea supports

Q. What other apps does Exponea integrate with?

Exponea integrates with the following applications:

Facebook, Mailchimp, Shopify, Slack, Zapier

Q. What level of support does Exponea offer?

Exponea offers the following support options:

Forum, Knowledge Base, Online Support, Phone Support