About Webex

Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most

Make meetings more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions

Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions, notes and highlights
• Monitor and manage your work-life balance and professional relationships with personal insights


Key benefits of Webex

Flexible
-Adaptable for any workstyle, role, or device so you can choose when, where, and how you work.

Inclusive
-Equal experiences for everyone regardless of geography, language, or communication style.

Secure
-Secure by design, private by default, to defend against threats no matter where you're working.


Images

Webex Software - Message highlights
Webex Software - Group meetings
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Webex video
Webex Software - Message highlights
Webex Software - Group meetings

Not sure about Webex? Compare with a popular alternative

Webex

4.4 (6,919)
VS.

Starting Price

USD 25.00
month
USD 1.00

Pricing Options

Free version
Free trial
Free version
Free trial

Features

180
32

Integrations

8
2

Ease of Use

4.3 (6,919)
4.3 (118)

Value for Money

4.2 (6,919)
4.3 (118)

Customer Service

4.2 (6,919)
4.2 (118)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.4 /5
(6,919)
Value for Money
4.2/5
Features
4.3/5
Ease of Use
4.3/5
Customer Support
4.2/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 6,919
Vadiraja
Vadiraja
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best, could be better

Reviewed on 26/08/2020

So far, the experience with the application is really good compared to other ones which I have...

So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.

Pros

> The primary option which I liked really in this software is connectivity from other sources like mobile phone or other for audio connections which helped me a lot whenever I was stuck in the less internet connection speed.
> Webex is so far the best one I have ever seen where the speed and ease of use is on the stake here. The ease of use as I mentioned really applies to this since as soon as the connection has been done, the options to join the meeting and the security it applies to the meeting is the one I like the most.
> Other than that, the speed as mentioned before, even in the low internet speeds, the lack of any lag makes this application the most I used ever.

Cons

There is really less things which I don't like about this software which is desktop application readiness. Whenever I always connect through the desktop application, sometimes it takes a lot of time to join the meeting which would result in some of the escalations which you can get in your professional life. I hope this would be made better in the upcoming versions.

Alternatives Considered

Microsoft Teams and Zoom Events and Webinars

Reasons for Choosing Webex

We actually made the switch since we had some meeting with the outside of the organization which is better in case of webex compared to the one we previously had i.e., Skype. So we had to select the one which helps the team during the important external calls.

Reasons for Switching to Webex

The versatility and the easiness which the application suggests is really important and made us pick this application in front of so competitive other ones.
Aimee
Overall rating
  • Industry: Alternative Medicine
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

No intuitive interface, features hard to find

Reviewed on 12/12/2023

I am an experienced user of video meeting platforms. I operator school, and we do all of our...

I am an experienced user of video meeting platforms. I operator school, and we do all of our courses online and we had been using Zoom for years before we decided to switch. I experienced a lot of frustration the first time that I used WebEx. A lot of features that I was used to having on the other platform that I use was not available in WebEx. It feels like an old interface that they’re using and there’s definitely a significant learning curve to get started.

Pros

The video quality of webex was excellent. It has a crystal clear display of all meeting participants.

Cons

I didn’t find it easy to use. Every other video meeting software I’ve used has been super simple. WebEx feels like an old interface and a lot of the features are hidden or not available.

Alternatives Considered

Google Meet

Reasons for Choosing Webex

Zoom changed their terms of service, and they have a new policy that allows them to use the content that we were delivering inside of our meetings for their AI platform. Because we deliver a lot of sensitive content we decided to stop using zoom.

Switched From

Zoom

Reasons for Switching to Webex

It integrates with the LMS we use in our school - which is LearnWorlds.
Samuel
Overall rating
  • Industry: Supermarkets
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Interesting tool

Reviewed on 05/03/2024

Easy to use and very effective and reliable.

Easy to use and very effective and reliable.

Pros

Ease of use, very user friendly and reliable.

Cons

I have not noticed any functionality issues at this time

Steve
Steve
Overall rating
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

How the mighty have fallen

Reviewed on 08/09/2018

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured....

WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

Pros

WebEx was the default leader in virtual meetings. Subsequent to its acquisition by Cisco, things got markedly better. The tool had broad integration with scheduling tools like Outlook, and the (relatively) recent addition of the ability to attend a meeting using only a browser is an added bonus for people who lack administrative rights on their PCs.

Cons

With stiff competition from Microsoft's Skype for Business, the venerable GoToMeeting, and newer arrivals like Slack and Zoom, WebEx is now a choice amongst many. When WebEx works, it does so decently at best. It suffers from bandwidth issues, even with only two participants in the same building. Furthermore, if a large enterprise buys an account, they are given "dedicated" support. When the client recently kept crashing every time I joined a meeting, I called the WebEx support number. After a half hour, I was told I needed to be transferred to our company's dedicated support team, who (after an hour of not being able to fix my problem) said I needed to be transferred to Cisco. Their agents wanted me to roll back device drivers (that hadn't been updated in over three months) and even suggested I may need to reinstall my operating system! I told them I had no issues with any of the other tools I use daily (Hangouts, Slack, Zoom, Skype for Business) and that I could attend a WebEx meeting if I used a browser. The agents only knew how to read from a script, and still haven't solved my problem.

Miles
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Online meeting

Reviewed on 01/01/2024

WebEx meeting has supported my company in terms of communication and international calling.

WebEx meeting has supported my company in terms of communication and international calling.

Pros

Webex gives out clear videos and quality audio for clear communication in the meeting. Webex integrates with slido for polling and online events.

Cons

Webex accepts online video conference and online calling hence easy to use.

Showing 5 reviews of 6,919 Read all reviews

Webex FAQs

Below are some frequently asked questions for Webex.

Webex offers the following pricing plans:

  • Starting from: USD 25.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.

Webex has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Webex supports the following languages:

Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese

Webex supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Webex integrates with the following applications:

Cvent Event Management, GitHub, Microsoft Outlook, Microsoft Teams, Slack, SumTotal Learn, Zapier, Zendesk Suite

Webex offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Webex.