About Webex
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.
Make meetings more interactive and engaging
• Reduce disruptions with background noise removal and voice enhancement
• Enable audiences to share their reactions with animated emojis and gesture recognition
• Improve audience engagement with next-gen dynamic polling and Q&A by Slido
• Customize the stage layout to focus on the content and people that matters most
Make meetings more inclusive
• Remove language barriers with real-time language translation into 100+ languages
• Ensure everyone’s voice can be heard with anonymous polling/Q&A by Slido
• Encourage everyone to participate with breakout rooms that enable smaller group discussions
Let Webex help you work smarter
• Make meetings more productive with automatic transcriptions, notes and highlights
• Monitor and manage your work-life balance and professional relationships with personal insights
Key benefits of Webex
Flexible
-Adaptable for any workstyle, role, or device so you can choose when, where, and how you work.
Inclusive
-Equal experiences for everyone regardless of geography, language, or communication style.
Secure
-Secure by design, private by default, to defend against threats no matter where you're working.
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Alternatives
Amazon Chime
Meeting Room 365
Google Slides
Microsoft Project
Reviews
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- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One of the best, could be better
Reviewed on 26/08/2020
So far, the experience with the application is really good compared to other ones which I have...
So far, the experience with the application is really good compared to other ones which I have used. So thanking the team for this and hope they still update it better than what it is today so it can reach the level which we expect from it in upcoming years.
Pros
> The primary option which I liked really in this software is connectivity from other sources like mobile phone or other for audio connections which helped me a lot whenever I was stuck in the less internet connection speed.
> Webex is so far the best one I have ever seen where the speed and ease of use is on the stake here. The ease of use as I mentioned really applies to this since as soon as the connection has been done, the options to join the meeting and the security it applies to the meeting is the one I like the most.
> Other than that, the speed as mentioned before, even in the low internet speeds, the lack of any lag makes this application the most I used ever.
Cons
There is really less things which I don't like about this software which is desktop application readiness. Whenever I always connect through the desktop application, sometimes it takes a lot of time to join the meeting which would result in some of the escalations which you can get in your professional life. I hope this would be made better in the upcoming versions.
Reasons for Choosing Webex
We actually made the switch since we had some meeting with the outside of the organization which is better in case of webex compared to the one we previously had i.e., Skype. So we had to select the one which helps the team during the important external calls.Reasons for Switching to Webex
The versatility and the easiness which the application suggests is really important and made us pick this application in front of so competitive other ones.- Industry: Online Media
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Webex Experience
Reviewed on 09/04/2023
Overall, Webex is a great choice for businesses looking for a reliable video conferencing platform....
Overall, Webex is a great choice for businesses looking for a reliable video conferencing platform. The audio and video quality are excellent, the features are comprehensive, and the interface is easy-to-use. The only downside is the cost, which can be prohibitive for some businesses.
Pros
Webex is an easy-to-use and reliable platform for video conferencing, with a wide range of features that make it a great choice for businesses. The interface is intuitive and the video and audio quality are excellent, making it an ideal choice for remote meetings.
Cons
The only downside is the cost, which can be quite expensive for larger organizations. Additionally, the setup can be time consuming and sometimes difficult for those who are not tech-savvy.
- Industry: Computer Hardware
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Complex but a few shortcomings
Reviewed on 06/04/2021
We're using Webex to do tech meetings with US partners, and to manage remote meetings of local...
We're using Webex to do tech meetings with US partners, and to manage remote meetings of local institutions.
Pros
It stands among the most feature-packed conferencing apps, and comes with dedicated hardware, powerful and extensive means provided to connect users to a conference
Cons
Even with lots of free bandwidth (both in the organization and in the remote connections) the audio can do 1-2 seconds lags, or the audio can just be bad for a few partecipants even if they have good audio and bandwidth, I suppose it's a server side issue. Can be resource hungry when there are >20 partecipants with video. The image quality using the Cisco room kit is underwhelming for its cost.
Alternatives Considered
Microsoft TeamsReasons for Choosing Webex
Webex has proven to be more reliableSwitched From
Zoom Meetings- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
WebEx meeting Very Affordable for the features
Reviewed on 21/08/2023
Was good for the price but had to shift to another webinar software for better reliability
Was good for the price but had to shift to another webinar software for better reliability
Pros
Overall it was very affordable for the amount of features available. I had the enterprise suite for five accounts which is still lower than a single account price of gotowebinar
Cons
Many could not join the webinar and it was a headache showing poor attendance. Compatibility with some windows due to security which never got resolved however the same issue was quickly resolved with GoToWebinar
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Webex is an efficient video/audio call software for professional meetings
Reviewed on 08/02/2023
Overall, it is a very great group call and messaging software. I would recommend using it for...
Overall, it is a very great group call and messaging software. I would recommend using it for businesses meetings in a professional setting.
Pros
I have used webex for years, and I barely have had any issues with it. Voice call, video call, screen sharing, and messaging features are great. It is very quick to connect. You can also have webinars with a lot of attendees on webe. You can restrict permission as the owner of the event on webex. The meetings can be added in your calander and you get notifications before the meetings start, so you have a good track of time. It is great especially for employees working remotely.
Cons
There is no specific dislike I have for webex. I would suggest they improve the sync between desktop version and mobile version. Sometimes my apps in two devices do not sync properly and I do not get notifications on one of the devices (chat notification or call notification)
Webex FAQs
Below are some frequently asked questions for Webex.Q. What type of pricing plans does Webex offer?
Webex offers the following pricing plans:
- Starting from: USD 25.00/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Basic Plan: $0/mo - HD meetings with up to 100 people, screen sharing, and a personal room. Meet Plan: $13.50/mo - Premium meeting features HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. Meet + Call Plan: $25/mo - HD meetings with up to 200 people, screen sharing, recordings, breakout rooms, & more. A cloud-based phone number for each license, phone menus, extensions, & more. Contact Webex at https://www.webex.com/contact-sales.html for more information on pricing, and for custom enterprise plans.
Q. Who are the typical users of Webex?
Webex has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Webex support?
Webex supports the following languages:
Chinese, English, French, German, Italian, Japanese, Korean, Portuguese, Spanish, Traditional Chinese
Q. Does Webex support mobile devices?
Webex supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Webex integrate with?
Webex integrates with the following applications:
Cvent Event Management, GitHub, Microsoft Outlook, Microsoft Teams, Slack, SumTotal Learn, Zapier, Zendesk Suite
Q. What level of support does Webex offer?
Webex offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
See all software categories found for Webex.
- Online Meeting Software
- VoIP Software
- Video Conferencing Software
- Remote Support Software
- Web Conferencing Software
- Collaboration Software
- Webinar Software
- Meeting Software
- Remote Work Software
- Live Streaming Software
- Team Communication Software
- Instant Messaging Software
- Screen Sharing Software
- Call Centre Software
- Customer Service Software
- Contact Centre Software
