--- description: Learn more about Zoho Mail. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Zoho Mail Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Zoho Mail](/software/10371/zoho-mail) # Zoho Mail Canonical: https://www.getapp.com.au/software/10371/zoho-mail Page: 1 / 44\ Next: [Next page](https://www.getapp.com.au/software/10371/zoho-mail?page=2) > Zoho Mail, a business-oriented and privacy-guaranteed email service, is your single email solution. Zoho Mail also comes bundled with modern collaborative tools and a suite of apps to meet your business needs. Migrate now and get your unique email address with Zoho Mail. > > Verdict: Rated **4.5/5** by 1058 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Zoho Mail Safe, Reliable \& Secure Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data. No Distracting Ads Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version. Part of Zoho Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter. Huge Savings With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting. Access Anywhere and Anytime Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple\! Learn More ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 1058 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Zoho - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, United Kingdom, United States ## Features - API - Archiving & Retention - Authentication - Autoresponders - Chat/Messaging - Collaboration Tools - Contact Management - Data Recovery - Email Management - Email Marketing - Email Monitoring - Encryption - Inbox Management - Mobile App - Response Management - Routing - Search - Shared Inboxes - Signature Management - Spam Blocker ## Integrations (7 total) - Asana - HubSpot CRM - Zapier - Zoho CRM - Zoho Cliq - Zoho Creator - Zoho Projects ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software) ## Related Categories - [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software) - [Email Security Gateway](https://www.getapp.com.au/directory/3801/secure-email-gateway/software) - [Email Security Software](https://www.getapp.com.au/directory/475/email-security/software) ## Alternatives 1. [Gmail](https://www.getapp.com.au/software/91602/gmail) — 4.8/5 (13337 reviews) 2. [Google Workspace](https://www.getapp.com.au/software/90761/google-apps-for-business) — 4.7/5 (17499 reviews) 3. [Microsoft Outlook](https://www.getapp.com.au/software/91380/microsoft-outlook) — 4.5/5 (2432 reviews) 4. [Hiver](https://www.getapp.com.au/software/20502/hiver) — 4.7/5 (146 reviews) 5. [Front](https://www.getapp.com.au/software/102177/front) — 4.5/5 (286 reviews) ## Reviews ### "An incredible email management system with amazing features" — 5.0/5 > **Ngala Emmanuel** | *5 September 2023* | Graphic Design | Recommendation rating: 10.0/10 > > **Pros**: We currently use Zoho Mail Solutions as our email management system. It's cheap and easy to use. From domain verification to mailbox creation- It's super easy to use.It works pretty much like Gmail with the exception that it offers more advanced email automation features than Gmail.Notifications are sent in a timely manner, the user interface is rich in texture and design. There are great themes to play around with. I can customize the default email templates or autoresponders and many more.It also offers user account security like two-factor authentication. > > **Cons**: I think the admin console can be difficult to locate sometimes. There are too many features in the user dashboard. While this might not be a big deal, for a new user it can be challenging.Secondly, all external images from emails are hidden by default and I need to enable them manually by clicking on "display now" before they show up. It's frustrating. > > It helps us with email management ( chatting and marketing). It's quite super easy to manage. I highly recommend it. ----- ### "Zoho provides a rich suite of office software that just works from day 1." — 5.0/5 > **Jason** | *29 July 2024* | Consumer Goods | Recommendation rating: 10.0/10 > > **Pros**: \* SETUP AND ADMINISTRATION: The Zoho Mail software service was a breeze to set up through the intuitive online portal. While you have a powerful authority and control oveer the technical details of your configuration, the administration portal gives a balanced level of abstraction and sensible default parameters to make the setup process quick and easy. \* EASE OF USE, OPEN STANDARDS AND EXTENDED FEATURES: Zoho does not get in your way. All the standard protocol options are available, which makes this solution compatible with any mail user client software you prefer to use, from any web browser or the optional cross platform downloadable Zoho email client, or any standard mail (POP/SMTP) client you wish. There are no proprietary nor complicated modifications to the standard mail protocols. \* SELF SERVICE AND DEPENDABLE The entire platform is self service from advanced administration and configuration, to daily usage at the user level. I have never had to call tech support in all the years I have been using the service, and I have never noticed any disruption to service nor any issue with availability of the service. \* SECURITY OPTIONS: There are several methods supported for keeping your mail secure so only authorized access is granted once authenticated. Basic auth, multi-factor, and others if I recall correctly. There are options to delegate administrative rights to users as needed also. Im summary, Zoho does not restrict the control you have over your email service and provides straight forward options for managing your service, is consistently reliable, and rich in features that you can add or remove yourself, as needed. It just works\! > > **Cons**: Disclosure: I am using the personal entry level offering from Zoho. This makes the service all the more impressive to me, because it has continued flawlessly for years in my case, as if I were on a bigger business plan with strict SLA's. I might be mistaken, but I believe Zoho had all of this functionality and powerful control long before any of the bigger names in email services did, and even today I believe the others will be more expensive to unlock the features Zoho provides out of the box on the entry level plan. > > Overall my experience with Zoho Mail has been better than I expected. I am convinced that it is of business class quality. ----- ### "Zoho Mail is not good." — 1.0/5 > **Amanda** | *17 August 2024* | Design | Recommendation rating: 0.0/10 > > **Pros**: It’s extremely difficult to sign in—the passwordless sign-in methods often crash, making it feel like winning the lottery when you actually manage to log in. > > **Cons**: so far nothing I like it, I am trying to sign in the account for this whole week, but unluckily I still can not sign in. > > I'm very unsatisfied. The new features they've added seem designed to waste customers' time. Instead of making things easier, they’ve only made the process more complicated. ----- ### "Decent Email Solution within a Crowded Market" — 4.0/5 > **Russ** | *16 June 2025* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Zoho Mail is easy to configure amd maintain. With web based access or intrgation into Microsoft Outlook you can access your emails for anywhere. > > **Cons**: It was a little arwward to configure the integration with Microsoft Outlook but we got there in the end. > > With many email solutions on the market Zoho is a good option. There's a free option too for smaller organisations. ----- ### "Zoho - the allies for start-ups" — 4.0/5 > **Amber** | *15 July 2025* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: I loved that I could set up email accounts using my business domain name for free. It the only platform I could find that didn't require a monthly fee or had strict limitations. > > **Cons**: I needed a service that worked on mobile, not just desktop - which it does, but it's somewhat difficult to navigate between admin and user accounts. > > I've been using Zoho mail for over a year now, and I've never had any issues with it. I receive notifications when I should, and I feel confident that my emails are successfully sent. I've never had to pay a dime or watch an ad. ----- Page: 1 / 44\ Next: [Next page](https://www.getapp.com.au/software/10371/zoho-mail?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/10371/zoho-mail) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data