--- description: Learn more about InsightEMR. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: InsightEMR Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [InsightEMR](/software/103659/insightemr) # InsightEMR Canonical: https://www.getapp.com.au/software/103659/insightemr Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/103659/insightemr?page=2) > Web-based EMR and practice management software for outpatient rehabilitation practices and physical therapy clinics of all sizes within North America > > Verdict: Rated **4.4/5** by 123 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of InsightEMR InsightEMR is cloud-based so users can access the system anytime, anywhere. Patient data is protected with bank level security and full HIPAA compliance. InsightEMR provides electronic medical records that create a paperless environment along with the tools to help increase payments from insurance companies with electronic billing. The solution’s built-in task management tools include no-show/cancellation tracking and rebooking, as well as missing insurance tracking and alerting. InsightEMR’s clinical documentation is digital, yet designed to replicate the standard paper forms therapists are familiar with. Users can benefit from the solution’s automated, system-driven compliance controls and claim scrubbing features that ensure full compliance before submission. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 123 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Clinicient - **Location**: Portland, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: USD 50.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Request a price quote by contacting Clinicient. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Assessment Management - Billing & Invoicing - Care Plan Management - Charting - Claims Management - Compliance Management - Customizable Reports - Customizable Templates - Document Storage - EMR/EHR - Exercise Library - For Physical Therapy - Goal Setting/Tracking - HIPAA Compliant - Insurance Management - Multi-Location ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) - [Physical Therapy Software](https://www.getapp.com.au/directory/76/physical-therapy/software) - [Occupational Health Software](https://www.getapp.com.au/directory/783/occupational-therapy/software) - [Speech Therapy Software](https://www.getapp.com.au/directory/785/speech-therapy/software) ## Alternatives 1. [Zanda](https://www.getapp.com.au/software/120943/power-diary) — 4.6/5 (204 reviews) 2. [Jane](https://www.getapp.com.au/software/122271/jane-app) — 4.8/5 (494 reviews) 3. [SimplePractice](https://www.getapp.com.au/software/102879/simplepractice) — 4.6/5 (2822 reviews) 4. [NextGen Office](https://www.getapp.com.au/software/107213/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews) 5. [TheraOffice](https://www.getapp.com.au/software/119995/theraoffice) — 4.4/5 (27 reviews) ## Reviews ### "Good Offering in the EMR Field" — 4.0/5 > **Nathan** | *11 November 2019* | Hospital & Health Care | Recommendation rating: 7.0/10 > > **Pros**: Has plenty of features and integrates several platforms into one easy-to-use system. Helps improve flow and reduce errors. > > **Cons**: The user-interface leaves a little to be desired. There are smoother, cleaner systems out there, but all in all, this is a good choice. > > As long as perfect aesthetics are not your main objective, this is a great choice. ----- ### "3 Years of Using Clinicient" — 4.0/5 > **Darrin** | *4 October 2019* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: We have been users of Clinicient for over 3 years. Overall, we are happy with the service. The reports are very robust and can provide lots of data around the quality of your care. The billing is pretty good, but we do get claims with timely filing denials, not a lot, but it happens. Some days the support is amazing, other days it can be disappointing, but mostly good days. The system is reliable, very few "outages." > > **Cons**: When we first signed up 3 years, they promised a lot of things, like a patient portal in the next 3-6 months. It's been 3 years and there is still no patient portal. They also said they were working towards merchant services when we signed up, and still not there. We signed up with Keet Health to help with patient retention and MIPS, but Keet Health was been absolutely terrible. I would not recommend using Keet Health. > > Overall, I am happy. There isn't a perfect EMR system, but Clinicient does a great job with reporting and it helps us to track all the important metrics and make sure your business thrives. I don't see myself moving platforms in the near future. I do think they try and make a great working relationship that is mutually beneficial. The technology world is a tough business, but I think the direction of Clinicient is going in the right direction and supporting providers to make them better. ----- ### "Inaccurate Sales Pitch\!" — 3.0/5 > **PAULA** | *23 July 2019* | Hospital & Health Care | Recommendation rating: 0.0/10 > > **Pros**: The software is easy to use and practical for PT's and OT's ONLY > > **Cons**: Was told that there was an on-line platform: NOT TRUE\! The platform was "in the works" Was told that many Mac. computer people use the software, Mac compatibility is not a problem: NOT TRUE\! You need to have the Microsoft conversion software installed on your Mac Was told that there was a complete set of goals for speech therapists: NOT TRUE\! The few goals and other items are of poor quality, lack efficacy and are only applicable to peds Was told that we could customize anything. NOT TRUE\! We were unable to do so. After literally days trying, finally tech support admitted that there was not a way to do what we were told to do. > > HORRIBLE. Was lied to repeatedly. Paid for the training, only to discover at that time that the product was unusable for our needs. Team admitted several times, in writing, that sales lied to us. Corporate would NOT refund our money for the cost of the training and the cost of our "implementation manager's time" ----- ### "Positive Review for InsightEMR" — 5.0/5 > **Megan** | *28 March 2024* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: What I like most about InsightEMR is the easy flow of it. It is very selfexplanitory, nt confusing. It allows me to easily schedule patients with therapists, put in their copay amounts, print patient paperwork, etc. > > **Cons**: I have been using IsightEMR for a little over two years now, and I do have any cons/complaints about using InsightEMR so far. > > My overall experience with using InsightEMR has been very positive. It is easy to navigate, accessible, and great for our business\! ----- ### "Big Learning Curve" — 4.0/5 > **Deann** | *9 December 2020* | Hospital & Health Care | Recommendation rating: 6.0/10 > > **Pros**: Scheduling is pretty simple. It is nice that you can fax notes straight from the EMR. They have an online platform that can be used when not in the clinic, although it is not similar to your desktop app at all. The team they sent to be onsite was very helpful as we switched over to this system. > > **Cons**: I feel like several features we were shown in demo are not actually a part of the program unless you pay even more, which we were unaware of. Features such as emailing your patient a HEP. Be extra patient as you learn this software because it takes a lot of time and practice. Customizing notes is not as simple as it should be. Our clinic has has issues with sections of notes being randomly deleted. > > A year after implementation while still dealing with more glitches than expected, we contemplated ending our contract but ultimately kept the system to avoid the same hassles with yet another system. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.com.au/software/103659/insightemr?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/103659/insightemr) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data