--- description: Learn more about Asterisk. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Asterisk Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Telephony Software](/directory/294/telephony/software) > [Asterisk](/software/103549/asterisk) # Asterisk Canonical: https://www.getapp.com.au/software/103549/asterisk Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/103549/asterisk?page=2) > Asterisk is an open-source framework that helps to build communication applications and is used by small, midsize and large companies and governments worldwide > > Verdict: Rated **4.5/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Asterisk ? Asterisk is an open source framework for building communication applications and consists of hundreds of pre-built components that can be combined together to form solutions such as VoIP gateways, conference bridges, phones systems and voicemail servers. ? The tool offers features such as call recording, call forwarding, call routing, blacklists, call queuing, call waiting, caller ID, calling cards and blind transfer. ? The product can be used to build a complete phone system, to bridge gaps between systems or to extend or enhance an existing system. ? Asterisk is flexible and lets users define the solution that truly fits their requirements and is stable as well as reliable. ? The system supports both classical PBX functionality as well as advanced features that are associated with large, high-end proprietary PBXs and inter-operates both with traditional telephony systems and VoIP systems. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 44 Reviews | | Ease of Use | 3.5/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Sangoma - **Location**: Huntsville, US ## Commercial Context - **Starting Price**: USD 595.00 - **Pricing model**: (Free version available) (Free Trial) - **Pricing Details**: Pricing for Asterisk Support Services: Single System (Level 1) – $595 per year Single System (Level 2) – $1,995 per year Multi-System (Level 3) – $3,995 per year Multi-System (Level 4) - $7,995 per year - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Auto-Dialer - Automatic Call Distribution - Call Center Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Transfer - Caller ID - Communication Management - Computer Telephony Integration - Contact Management - Employee Directory - IVR - Mobile Access - PBX - Predictive Dialer - Reporting/Analytics ## Integrations (3 total) - Docker - Microsoft Teams - StatsDrone ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software) ## Related Categories - [Telephony Software](https://www.getapp.com.au/directory/294/telephony/software) - [Unified Communications Software](https://www.getapp.com.au/directory/599/unified-communications/software) - [Business Phone Systems](https://www.getapp.com.au/directory/1099/business-phone-systems/software) ## Alternatives 1. [Ringover](https://www.getapp.com.au/software/117547/ringover) — 4.7/5 (858 reviews) 2. [800.com](https://www.getapp.com.au/software/2008915/800-com) — 4.7/5 (313 reviews) 3. [Nextiva](https://www.getapp.com.au/software/91289/nextiva) — 4.6/5 (914 reviews) 4. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (465 reviews) 5. [RingEX](https://www.getapp.com.au/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "The best free PBX on the market" — 5.0/5 > **Eric** | *27 August 2018* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Full functioned Millions of deployments Large community to help with problems or configuring it > > **Cons**: Need to be careful not to leave it open to fraudulent calls As a CLI based tool it can be a bit confusing to install from the tgz ----- ### "Top Tier Phone System - Do Not Dismiss it\!" — 5.0/5 > **Nathan** | *27 October 2023* | Retail | Recommendation rating: 8.0/10 > > **Pros**: We use Asterisk in conjunction with FreePBX for our business phone solution, it's certainly no easy task to deploy or configure. The documentation available is vast however being an open source project you will run into a few issues dialling in your configuration to the best possible specification. Cost wise it's very cost effective and that's why I believe it's a top tier solution you should consider for any size of business. We have around 300 phones deployed with Asterisk / FreePBX and when comparing the costs against industry leading phone solutions we are saving tens of thousands of pounds per year. It's certainly not without it's faults but it's very feature rich and if you're willing to put in the hours and study you can develop your own applications or custom scripts to tailor the phone system to your businesses needs and whims. > > **Cons**: As mentioned the difficulty of deployment is quite high, not every IT engineer will have the skill set to just stand up this system it does take time and you will run into a few gremlins but certainly you'll not be doing yourself any justice by passing this up. ----- ### "Asterisk is a good open source product" — 3.0/5 > **Benoit** | *18 June 2010* > > **Pros**: Very customizable product. Multiple codecs support. IAX2 protocol is a free way to save bandwidth. Free software. > > **Cons**: Not accessible to anybody, requires basic Linux knowledge. Many releases with minor bugs, you have to find and test the good one for your needs. > > Very convenient if used with a graphical web interface like FreePBX. It is definitely a good product if you bundle with other tools. ----- ### "Why pay for a PBX when this is free?" — 4.0/5 > **Matthew** | *26 November 2019* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: asterisk is a reliable and versatile PBX / IP-PBX. There are many great UI's to make management even easier and the open-source nature allows you to customize scripts and telephony applications to individual needs. I can't make an argument to pay for a commercial software unless some type of included support is paramount. > > **Cons**: There are a lot of components to this application which can make standardizing versions a bit complicated. There are pre-made packages available for install which are stabilized so I recommend one of them (asteriskNOW or FreepBX for example) for anyone just starting out. > > I have setup and managed many asterisk installs for various use cases and love working with it, all be it I'm very familiar by now but it's not difficult to get the hang of it. Best solution for an in-house PBX should you have the ability to manage and maintain it. ----- ### "VoIP in business class" — 4.0/5 > **Verified Reviewer** | *6 September 2018* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: Asterisk is a reference in its domain. OpenSource, free, a lot of features. It became an industry standard and provide certification and a real user support / community support > > **Cons**: You need to know what you are doing, probably not easy to start. ----- Page: 1 / 3\ Next: [Next page](https://www.getapp.com.au/software/103549/asterisk?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/103549/asterisk) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data