--- description: Learn more about PBXact. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: PBXact Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [PBXact](/software/103441/freepbx-hosting) # PBXact Canonical: https://www.getapp.com.au/software/103441/freepbx-hosting > FreePBX Hosting is a commercially developed and supported cloud-hosted version of FreePBX, which includes additional commercial modules and feature add-ons > > Verdict: Rated **3.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of PBXact Automate appointment confirmations, cancellations, and rescheduling, with the option for FreePBX to automatically call specified numbers at predetermined times to allow recipients to confirm, cancel, or reschedule appointments. View and archive call recording reports, with the option to sort calls by type, destination, source, duration, or time. Send faxes through FreePBX by uploading PDFs, with customizable locally-stored coversheets, and store or archive all inbound and outbound faxes. Automate outbound message broadcast dialing, with call scheduling and the option to route calls based on whether a person or answering machine will answer. Customize extension routing through a drag-and-drop interface, and block phones or employees from making Long Distance or International calls. Limit the number of outbound calls that can be made to a number during a specific time period, with control over both the number of calls and time interval. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.0/5** | 2 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 2.5/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.0/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Sangoma - **Location**: Huntsville, US ## Commercial Context - **Starting Price**: USD 34.99 - **Pricing model**: Per Feature - **Pricing Details**: Three hosting options are available - VPS servers, VPS servers with SSD, and dedicated servers - each with multiple pricing levels. VPS servers: Aluminium: $34.99/month, 2GB memory, 60GB storage, 5-15 simultaneous calls. Iron: $39.99/month, 4GB memory, 80GB storage, 15-25 simultaneous calls. Steel: $44.99/month, 6GB memory, 100GB storage, 25-50 simultaneous calls. VPS servers with SSD: Nickel: $44.99/month, 1GB memory, 25GB SSD storage, 5-15 simultaneous calls. Titanium: $49.99/month, 2GB memory, 35GB SSD storage, 15-25 simultaneous calls. Tungsten: $54.99/month, 3GB memory, 45GB SSD storage, 25-50 simultaneous calls. Dedicated servers, all with a 100Mbps network connection: Atom: $50.00/month, 2GB memory, 1x500GB hard drive. Dual-Core: $109.99/month, 4GB memory, 2x500GB hard drives. Quad-Core: $159.99/month, 4GB memory, 2x500GB hard drives. Quad-Core: $189.99/month, 8GB memory, 2x500GB hard drives. Hex-Core: $209.99/month, 8GB memory, 2x500GB hard drives. - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Albania, Algeria, Andorra, Angola, Argentina, Austria, Belarus, Belgium, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad and 103 more ## Features - API - Alerts/Notifications - Call Center Management - Call Queues - Call Recording - Call Reporting - Call Routing - Caller ID - IVR - Voice Mail ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) ## Related Categories - [VoIP Software](https://www.getapp.com.au/directory/107/voip/software) - [Contact Centre Software](https://www.getapp.com.au/directory/593/contact-center/software) - [Call Centre Software](https://www.getapp.com.au/directory/275/call-center/software) ## Alternatives 1. [LiveAgent](https://www.getapp.com.au/software/91301/liveagent) — 4.7/5 (1753 reviews) 2. [Aircall](https://www.getapp.com.au/software/100333/aircall) — 4.2/5 (458 reviews) 3. [3CX](https://www.getapp.com.au/software/103409/3cx) — 4.4/5 (465 reviews) 4. [Dialpad](https://www.getapp.com.au/software/103849/dialpad-sell) — 4.2/5 (562 reviews) 5. [Convoso](https://www.getapp.com.au/software/8280/cloud-predictive-dialer) — 4.5/5 (386 reviews) ## Reviews ### "PBXact" — 5.0/5 > **Josh** | *17 May 2022* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: The service is easy to use and deploy in pretty much any use case. It's based on Asterisk and can easily be deployed on premises or in the cloud, whether it be hosted by a third party or directly. The service is fairly affordable and provides many helpful features for all businesses, from inbound dialing features and outbound route restrictions, to endpoint management and XML-API scripts to allow endpoints access to extra features. With one flat upfront fee, the service is easy to use and will last for a long time. In all, the service is great and easy to use, and there is a lot of extra documentation and plenty of videos online that provide a great example of the service. > > **Cons**: My biggest quarrel with the product has always been price vs. usage. Not all businesses need the same features, so having one service with all of the same features and charging the same price no matter what can be a bit of a put off for certain people. Fortunately, there is, sort of, a free version. Though not branded the same, FreePBX is the base of PBXact, even offering the same features and keeping the CLI and event viewer the exact same. FreePBX offers most of the features of PBXact for free, but for the ones that are not, they can be purchased as cost per module. > > For the first time I set it up, I've hardly had an issue with it. And when I have, it was never a major issue with PBXact. Setup was simple and preventative maintenance has been a breeze. ----- ### "Free = Simply not the best" — 1.0/5 > **Verified Reviewer** | *23 November 2022* | Computer & Network Security | Recommendation rating: 1.0/10 > > **Pros**: Simple integration for legacy Cisco on premise solutions, but lacking too much to consider for all the added costs like SIP trunking and support > > **Cons**: Limited API integration, SIP trunk costs, support costs, limited support documentation, limited integration into needed advanced applications, like MS Teams, Google G-Suite, and no geo redundant failover. Too many hidden costs and lack of support > > FreePBX may attract many because of the name, but overall experience has been less than average. There are too many competitive solution providers in the UCaaS space today that provide a better suite of integration, e911, paging, e-fax, collaboration, MMS, Texting and free phones that have a better overall ROI (return on investment). If you're looking at FreePBX, look elsewhere for something that will serve you and your school or organization better long term. ## Links - [View on GetApp](https://www.getapp.com.au/software/103441/freepbx-hosting) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data