--- description: Learn more about DonorSnap. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DonorSnap Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/167/donation-management/software) > [DonorSnap](/software/103381/donorsnap) # DonorSnap Canonical: https://www.getapp.com.au/software/103381/donorsnap Page: 1 / 18\ Next: [Next page](https://www.getapp.com.au/software/103381/donorsnap?page=2) > DonorSnap provides donor management capabilities within the cloud, spanning contact record-keeping, database querying, payments, reporting and form building > > Verdict: Rated **4.6/5** by 414 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DonorSnap DonorSnap centralizes donation management capabilities with a full feature cloud-based system priced by size of contact database. Contact management includes record keeping, Excel data importing plus database querying and customization with user defined fields. Manage, track and accept donations securely while monitoring fundraising goals before sending acknowledgment letters or emails to contacts. Create and modify event registration, donation, membership or newsletter sign up forms using DonorSnap’s integrated web authoring tools. Integration with Keep\&Share calendars, Quickbooks, and Constant Contact, plus data importing from Excel and a range of standard, rich reporting options. Customizable dashboard view enabling data and feature apps to be configured and color-coded based on user account preferences. Access DonorSnap from any internet-enabled device, plus a companion app for iOS devices adds contact viewing and note taking features. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 414 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: DonorSnap - **Founded**: 2007 ## Commercial Context - **Starting Price**: USD 50.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Free trial for 30 days. Site setup $200 (one-time fee) then: 1,000 contacts: $39 per month 2,500 contacts: $59 per month 5,000 contacts: $79 per month 10,000 contacts: $99 per month 30,000 contacts: $199 per month (Annual payments receive a price break) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - ACH Payment Processing - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Notifications - Alumni Management - Attendance Management - Auction Management - Budgeting/Forecasting - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Committee Management - Communication Management ## Integrations (8 total) - AuctionSnap - Constant Contact - QuickBooks Desktop - QuickBooks Enterprise - QuickBooks Online - Stripe - Twilio - goEmerchant Shopping Cart Software ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Donation Management Software](https://www.getapp.com.au/directory/167/donation-management/software) ## Related Categories - [Donation Management Software](https://www.getapp.com.au/directory/167/donation-management/software) - [Fundraising Software](https://www.getapp.com.au/directory/169/fundraising/software) - [Nonprofit Software](https://www.getapp.com.au/directory/775/nonprofit/software) - [Nonprofit CRM Software](https://www.getapp.com.au/directory/1517/nonprofit-crm/software) ## Alternatives 1. [DonorPerfect](https://www.getapp.com.au/software/91736/donorperfect-fundraising-software) — 4.5/5 (1413 reviews) 2. [Donorbox](https://www.getapp.com.au/software/108833/donorbox) — 4.8/5 (625 reviews) 3. [Bloomerang](https://www.getapp.com.au/software/103573/bloomerang) — 4.7/5 (1287 reviews) 4. [Neon CRM](https://www.getapp.com.au/software/90665/neoncrm-by-z2-systems-inc) — 4.3/5 (618 reviews) 5. [Little Green Light](https://www.getapp.com.au/software/90417/little-green-light) — 4.8/5 (316 reviews) ## Reviews ### "Great solution for small nonprofits" — 5.0/5 > **Celeste** | *7 September 2018* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: DonorSnap is easy to use. My favorite feature is the form builder; the forms integrate nicely with our website and are a great solution for event registration forms that import the data directly into the CRM. I've used both DonorSnap and Saleforce for registration and hands down DonorSnap is far more reliable, simpler, and offers better customization for our needs vs Salesforce. It's also far easier to use both as the administrator and as an end user. I've never had a DonorSnap form fail me. I can't say the same for Salesforce. We use DonorSnap for tracking donors, volunteers, and participants in our programs. DonorSnap keeps their software updated and is very good about offering training and notifications of any server maintenance that may disrupt use (it never does). > > **Cons**: The report features are very robust but not always intuitive to set up and run. Fortunately if you get stuck, DonorSnap's support team is fabulous and will help you to figure it out. ----- ### "We Love DonorSnap\!" — 5.0/5 > **Katie** | *16 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The ease of use and the reports are very useful for grant writing. It also allows us to generate thank you letters for all donors. > > **Cons**: Building queries seems like a bit of a hassle until you learn the process, then its very simple and helpful > > We love DonorSnap. It helps us thank our donors every time we receive a donation. It is also very helpful with reporting and emailing all donors at once. The customer support is also better than most programs. They actually have people that will help. ----- ### "Not User Friendly" — 2.0/5 > **Kim** | *9 June 2021* | Nonprofit Organization Management | Recommendation rating: 0.0/10 > > **Pros**: The only positive was that fact that it is a Donor relations management /record keeping at a fair price. > > **Cons**: The initial import was not easy. We were also told we would not have to make journal entries because it integrated great with QuickBooks, that was not the case. For what we needed it for, the import/export was very complicated and had lots of bugs. The reports are not easy to pull information. Data Miner Platinum is not user friendly and should not be so confusing. Mailing reports are cumbersome. You cannot customize letters and emails with your logo. The support side also had a lot to be desired. Anytime we needed help we were referred to a video that was just as confusing. The responsive forms were VERY cumbersome to make and took way too much time. It was just too much time administrative wise. > > Overall experience is that it served a purpose for us while we needed it. But, I am thankful we switched to a more user friendly platform. I voiced my concerns to them several times and never had any feedback. The best part of it was the customizable dashboard. ----- ### "Capable software with good tech support at a very reasonable price" — 5.0/5 > **Grace** | *17 March 2025* | Fine Art | Recommendation rating: 10.0/10 > > **Pros**: Easy to learn, excellent online tech and training support, great reporting which leads to better customized and segmented appeals, easy form building, and very useful integrations. We look forward to trying the auction tool next. > > **Cons**: Features we hope to see soon: an event counter so that events will automatically close when available seats are filled, with "\# seats left" notification capability; and a true membership program with automated renewal notices. > > Our experience has been very positive. We were up and running with this database very quickly - the onboarding time was much shorter than competitors, and both learning resources and support have been great for existing and new staff. While no solution does everything we want the way we want it, this has really supported our small staff in building a much stronger development program. ----- ### "Happy DonorSnap Customer" — 5.0/5 > **Cindy** | *18 March 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: I find it easy to use most features. As a DonorSnap user for over six years, I have also been pleased to see that they have continued to add features without significant increases in cost. Our organization has grown and DonorSnap continues to meet our needs. > > **Cons**: I don't find Data Miner Platinum to be as intuitive as I'd like for a non-tech person. It is helpful that a wide variety of product training is available and the support staff have been very responsive anytime I've needed to contact them (rarely). > > The overall experience has been great. I recommend taking advantage of the training (both live and recorded prior topics). My organization is small with a development staff of one; but, I like that the software allows for multiple users. There are features we don't use that I imagine are very helpful to other customers. ----- Page: 1 / 18\ Next: [Next page](https://www.getapp.com.au/software/103381/donorsnap?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/103381/donorsnap) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data