--- description: Learn more about Snap Survey Software. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Snap Survey Software Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Snap Survey Software](/software/103319/snap-survey-software) # Snap Survey Software Canonical: https://www.getapp.com.au/software/103319/snap-survey-software Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/103319/snap-survey-software?page=2) > Snap Surveys is an online survey management platform with advanced tools to create \& design surveys, collect data, manage feedback, analyze results, and generate customized reports with meaningful insights. > > Verdict: Rated **4.3/5** by 62 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Snap Survey Software \- Snap Surveys is a survey and feedback management software that enables users to create surveys, collect and analyze data and report the insights in the form of reports. - The survey design tool offers features such as customizable questionnaire templates, custom URLs for the surveys, action buttons, in-survey calculations and text substitution options. - The software can also be accessed on mobile devices including iPhones, iPads and Android phones using native mobile applications named Snap Mobile Anywhere. - Snap Surveys offers strong security options including SSAE 16 certified data centers, SSL encryption, malware scanning, vulnerability scanning, secure login, ISO 27001 certification and daily backups. - The surveys can be optimized for any device including smartphones, tablets and desktops and is available in multiple languages including Chinese, Japanese, Arabic, Hebrew, Urdu and Korean. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 62 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Snap Surveys - **Location**: Portsmouth, UK - **Founded**: 1981 ## Commercial Context - **Starting Price**: USD 95.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Contact Snap Surveys for pricing information and a customized quote that meets your specific needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Argentina, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Bolivia, Brazil, Brunei, Cambodia, Canada, Chile, China, Colombia, Ecuador, Falkland Islands, French Guiana, Georgia, Guyana and 46 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Anonymous Feedback - Benchmarking - Charting - Collaboration Tools - Conditional Logic - Convert to PDF - Customisable Branding - Customisable Forms - Customizable Fields - Customizable Questions - Customizable Reports - Customizable Templates - Dashboard - Data Analysis Tools - Data Capture and Transfer ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) ## Related Categories - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) - [Customer Experience Software](https://www.getapp.com.au/directory/601/customer-experience/software) - [Market Research Software](https://www.getapp.com.au/directory/889/market-research/software) - [Form Builder Software](https://www.getapp.com.au/directory/3893/form-builder/software) ## Alternatives 1. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (945 reviews) 2. [SurveySparrow](https://www.getapp.com.au/software/111349/surveysparrow) — 4.4/5 (121 reviews) 3. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2794 reviews) 4. [SurveyLegend](https://www.getapp.com.au/software/106501/surveylegend) — 4.6/5 (963 reviews) 5. [Quizell](https://www.getapp.com.au/software/2051262/quizell) — 5.0/5 (20 reviews) ## Reviews ### "We survey our clients and vendors in the USA and Mexico" — 4.0/5 > **Verified Reviewer** | *18 January 2018* | Recommendation rating: 8.0/10 > > **Pros**: Great survey software that let's us get feedback from our clients. Working with Mexico clients, the software even has multi-language abilities for me to send surveys in Spanish. Easy to use and lots of updates and patches where they constantly improve their software. > > **Cons**: Layouts can be limited and be difficult to use if you you're not familiar with it. Overall, sending out a survey can take some time to learn or teach a coworker. ----- ### "Faculty Evaluations" — 5.0/5 > **Sylvia** | *3 June 2022* | Research | Recommendation rating: 10.0/10 > > **Pros**: it is very, very helpful and somehow easy to learn. Tech support is excellent. I research this software in 2010 to implement OL surveys, the college purchased it and now is the best. > > **Cons**: The spacing top-bottom and side to side between each question should be easier. > > Conversion from paper version surveys to all online. SNAP is a great software. Youtube trainings should improve the sound. I refer to those sometimes. Thank you ----- ### "My somewhat cranky review" — 3.0/5 > **Phil** | *28 May 2022* | Market Research | Recommendation rating: 5.0/10 > > **Pros**: It works well enough for what we need. Creating and editing surveys is reasonably easy, and Snap emailing the invitations works well also. > > **Cons**: Help is terrible. I generally have to contact support to get any information. ----- ### "Interviewing rail passengers" — 5.0/5 > **Dick** | *23 July 2020* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: The main advantages of using the Snap Survey software for are: very quick collation of results the ability to go into it and find answers to questions you had not thought of when writing the questionnaire the ability to incorporate graphs and diagrams into reports > > **Cons**: I sometimes find it difficult to arrange the survey as neatly as I would like, so as to make it easier for our interviewers. ----- ### "Review for Snap" — 5.0/5 > **Rhonda** | *6 July 2021* | Automotive | Recommendation rating: 6.0/10 > > **Pros**: Very easy to use. Integrated with current business. Works well with the desktop that I have. Does a great job with smaller files. > > **Cons**: Could improve a way to update software. Do not offer updates frequent enough. Would help if offered update at least once a month. > > Overall experience would be to offer a new update more often. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.com.au/software/103319/snap-survey-software?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/103319/snap-survey-software) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data