--- description: Learn more about QuestionPro. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: QuestionPro Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [QuestionPro](/software/103311/questionpro) # QuestionPro Canonical: https://www.getapp.com.au/software/103311/questionpro Page: 1 / 23\ Next: [Next page](https://www.getapp.com.au/software/103311/questionpro?page=2) > QuestionPro is a research suite of tools that lets users conduct surveys and research securely, collect feedback and perform data analytics. It offers survey analytics dashboards, enterprise-grade research tools, and a range of features for customer experience management, employee experience management, and real-time data collection and analysis. > > Verdict: Rated **4.8/5** by 532 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of QuestionPro • With QuestionPro, users can customize surveys with company logos, branding and designer themes, creating professional surveys. • QuestionPro supports multimedia integration through which survey designers can customize surveys with smileys, emoticons, pictures, videos, designer scales and more; making it interactive for respondents. • QuestionPro offers complete control over the survey, allowing clients to make certain fields mandatory for completion by respondents before they can exit the survey. • With QuestionPro, users can share surveys with respondents in both online and offline modes; distribute surveys via email, mobile, Facebook, QR codes and other platforms. • QuestionPro offers multilingual functionality that allows users to create surveys in multiple global languages including Chinese, Japanese, Arabic \& Hebrew. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 532 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Question Pro - **Location**: Beaverton, US - **Founded**: 2002 ## Commercial Context - **Starting Price**: USD 83.00 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Subscriptions billed annually. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Danish, Dutch, English, French, Hebrew, Italian, Japanese, Portuguese, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Australia, Canada, Germany, Mexico, United Arab Emirates, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Activity Dashboard - Alerts/Notifications - Anonymous Feedback - Audience Targeting - Benchmarking - Commenting/Notes - Conditional Logic - Contact Database - Contact Management - Customer Segmentation - Customisable Branding - Customizable Fields - Customizable Questions - Customizable Reports - Customizable Templates - Data Analysis Tools - Data Cleansing ## Integrations (13 total) - Caspio - Copper - DialogTech - Freshsales - Google Analytics 360 - Google Sheets - HubSpot Marketing Hub - Marketo Sales Connect - Microsoft Power BI - NVivo - Salesforce Sales Cloud - Tableau - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) ## Related Categories - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) - [Market Research Software](https://www.getapp.com.au/directory/889/market-research/software) - [Community Software](https://www.getapp.com.au/directory/585/online-community/software) - [SMS Survey Software](https://www.getapp.com.au/directory/3798/sms-survey/software) - [Employee Engagement Software](https://www.getapp.com.au/directory/715/employee-engagement/software) ## Alternatives 1. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (969 reviews) 2. [UmfrageOnline](https://www.getapp.com.au/software/131259/enquetes-maken) — 4.6/5 (1688 reviews) 3. [Google Forms](https://www.getapp.com.au/software/112857/google-forms) — 4.7/5 (11457 reviews) 4. [SurveyMonkey](https://www.getapp.com.au/software/2371/surveymonkey) — 4.6/5 (10461 reviews) 5. [Jotform](https://www.getapp.com.au/software/10191/jotform-4-0) — 4.7/5 (2896 reviews) ## Reviews ### "Fantastic evaluation software for nonprofits" — 5.0/5 > **Caitlin** | *1 August 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: As a non-profit, we are able to receive a discounted product. This helps our bottom line significantly and lets us focus on the services we provide instead of having to pay for an evaluation software. Customer support is always very responsive no matter the time and I like being able to get in touch with a real person when I need to. With our software we're able to design the type of surveys we need and the branching options are very helpful. > > **Cons**: Manual data entry/upload would be nice to have in the version of QuestionPro available to us but we're able to make it work with our license. > > We have no reason whatsoever to ever consider another software for evaluations. QuestionPro is easy to work with, affordable, and surveys can be complex or basic depending on our needs. ----- ### "Good for nonprofits" — 4.0/5 > **B** | *2 September 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like the reports it automatically produced for us. Good value. IT is as easy as Survey Monkey but a much better nonprofit rate. It also has more relevant training opportunities. > > **Cons**: The application we put online was difficult for the applicants. Many filled it out multiple times. Also, they require you write a review on this site to get the discount. This kind of requirement felt coerced. > > Very good, we utilize it for a lot of things, including applications for our programs. We also like the ability to get a QR easily on every survey. ----- ### "QuestionPro is holding our survey data hostage\!" — 1.0/5 > **Geoff** | *11 August 2021* | Marketing & Advertising | Recommendation rating: 0.0/10 > > **Pros**: It was fairly easy to set up a survey. > > **Cons**: We signed up for a free account and they mentioned on the pricing page that there was a limit of 1,000 submissions per survey on the free version. What they failed to clearly state, though is that once you go over 1,000 submissions on a survey, you GET COMPLETELY LOCKED OUT OF THE SURVEY\!\!\! We got a TON of SPAM submissions even with the provided Captcha field added, which quickly pushed us over the 1,000 submission limit. But, instead of shutting the survey down, they continue to accept submissions and instead REVOKE ACCESS TO THE SURVEY FOR TEH CREATOR. Now I can no longer view, edit or even close the survey without PAYING FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer a monthly plan. So, essentially, if you are on a free account and go over 1,000 submissions, QUESTIONPRO WILL HOLD YOUR SURVEY DATA HOSTAGE UNTIL YOU PAY FOR AN ENTIRE YEAR SUBSCRIPTION because they don't offer monthly subscriptions. The reasoning I was given was that "they didn't want a bad experience for the survey takers" which is why they leave the survey open. What about the end-user experience for the companies setting up the surveys though? Personally, I'd rather my survey get shut down at 1,000 submissions and still be able to access the data then to have them keep collecting responses that I can't even access. Their customer service was also very slow to reply and the account manager was 15 mins late to our first meeting with no heads up, so I ended up waiting and having to reschedule. ----- ### "QuestionPro for non-profit use" — 5.0/5 > **Justin** | *13 April 2026* | Environmental Services | Recommendation rating: 8.0/10 > > **Pros**: QuestionPro is intuitive and easy to use. There are tons of good options for different types of survey questions, and I appreciate the automatic generation of charts and graphs that are sometimes ready to use for presentations as-is. It is a great tool for collecting social science data and collecting feedback on workshops that my organization runs. > > **Cons**: In the emails sent out to potential survey respondents through the email platform built into QuestionPro, the emails that respondents receive look sort of promotional (and sometimes go into the promotional category of inboxes) based on the design. For social science projects this can reduce validity and response rates. > > Overall, this is a great service to use at my non-profit. I would highly recommend for anyone to use this service. ----- ### "Great for translation and insights" — 5.0/5 > **Jennifer** | *23 September 2025* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: The translation feature is very easy to use. We translate our surveys in multiple languages. Question pro provide many options and features that other survey programs do not. It is pretty easy to design a survey that is more complex, and you not have to be a data scientist to do it. The analytics and charts provided are superior. It’s great that we don’t have to download to excel to analyze. > > **Cons**: Would be great if it had more templates or preloaded questions. The system can be daunting at first because it has a lot of features and options. > > Great. We use it a nonprofit organization and have been satisfied. We have been able to design advanced surveys and the analytics are a time saver. ----- Page: 1 / 23\ Next: [Next page](https://www.getapp.com.au/software/103311/questionpro?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/103311/questionpro) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data