About Rosy
Rosy is cloud-based salon and spa scheduling and management software that caters to businesses of all sizes across the United States, Canada, Australia, and the United Kingdom.
Rosy’s scheduling feature allows clients to book appointments through their salon or spa’s website, mobile web app, or business Facebook page. Salon or spa owners set available openings with service providers and allow their clients to book an appointment that is convenient for them. After an appointment is booked the software sends automatic text and email confirmations and reminders to the client and alerts to staff.
In addition to scheduling and automated communications, Rosy is a business management tool that provides such features as curbside check-in, point of sale (POS), integrated credit card processing, inventory management, eCommerce, rewards & referrals, text message marketing, email marketing, and free data conversion.
For inventory management, Rosy helps to track inventory, ensuring products are re-ordered automatically when it reaches a pre-set stock level. The POS feature manages gift cards, cash drawers, and all other payment transactions. Rosy also includes more than 100 reporting options that are easy to customize and ready to use for different reporting needs. In addition, Rosy supports various add-on services, including integrated credit card processing, purchasing hardware, website builder, gift cards, and more.
Rosy also provides unlimited support and training, along with a free 30-day trial.
Key benefits of Rosy
• Salon and spa owners can increase business productivity by offering their customers multiple options for booking appointments. Clients can book via the salon or spa’s mobile app, Facebook page, or website.
• Salons can keep their staff up to date with real-time email and text message alerts as soon as a new appointment is booked by a customer.
• The mobile access feature allows salon or spa owners and staff to manage and view appointments on their smartphones and tablets.
• The system helps manage a salon or spa’s inventory, keeping track of products and their consumption within the salon with automated re-ordering ability.
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Reviews
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- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We love Rosy
Reviewed on 28/02/2018
Pros
Rosy is the lifeblood of our business (aside from staff, that is). It is dependable, and robust, and we love that we no longer have to worry about our Salon management software working, or about staff having a difficult time learning it. It is a must for all small salons and spas.
Cons
My only complaint would be that the reporting is somewhat lacking. I wish there were more ways to view the data online, rather than having to export large data sets just to get at what I want.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent cloud based software
Reviewed on 21/02/2017
Rosy has all the features I was looking for when researching software for my salon. Online booking,...
Rosy has all the features I was looking for when researching software for my salon. Online booking, email and text confirmations, cloud-based (no annoying updates), and plenty of reports for management. The price increases as you add stylists, which is nice when starting out small, you don't need to pay a ton up front. The customer service has been excellent and very prompt every time I have a question. I would definitely recommend this to other salons.
Pros
Text/email confirmations
Reports
Online booking
Cloud based
Cons
Can't use same email with multiple clients (a pain for families)
Can't discount a service but still give full credit to the stylist for the service (i.e., salon-run promotions that shouldn't affect stylist commissions)
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 0.0 /10
I would not recommend this company
Reviewed on 20/10/2020
Dont use them
Dont use them
Pros
It's easy to use and price is good . Anyone can use it
Cons
Its hard to get anyone to call you back in a timely manner. They told me to do my credit card processing through another company and then as soon as we got it set up just 25 days later, Rosy discontinued working with that company (for good reasons) and refuse to help me get out of my current contract which is around $750, or get me a new machine through them and want me to pay another $500 for a machine either up front or monthly . They are not transparent, nor helpful and refuse to let me speak with anyone else. I am very disturbed by this and think so many salons are probably going out of business right now, if i were the manager or owner of this company, it quickly rectify the situation and give us a new machine, no questions and no arguments ! They were zero help setting up the last machine and have been so slow to reply on getting a new one, its been just awful ! Dont use them
- Used Daily for 1+ year
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
I've used a few other software systems Rosy is by far my favorite because of how easy it is
Reviewed on 08/05/2017
Pros
I've used a few other software systems Rosy is by far my favorite because of how easy it is. The reports are simple and easy to understand Really everything about it as simple. Other software is I've used you have to go through several screens just to find your answer. I appreciate so much that is not the case here. Also your technical support is excellent!
Cons
There have been some serious system crashes lately that have made it difficult to operate But I will say you guys do whatever you can to make it right and you own the problem and don't try to blame other shit for it. I truly appreciate that
- Industry: Cosmetics
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing Scheduler for my salon
Reviewed on 21/02/2017
I've used this service for about 6-7 years now and I have never even considered switching to...
I've used this service for about 6-7 years now and I have never even considered switching to anything else. They continually update the software to make it better and more easily functional.
Any time I have had any little hiccups with the system they are QUICK to get back to me and help right it.
I wouldn't waste my time with any other service just get this one... the best in the industry!
Pros
Ease and functionality
Constant updating of software on the back end
Serve based so I can get to my schedule from ANYWHERE
Cons
N/a
Rosy FAQs
Below are some frequently asked questions for Rosy.Q. What type of pricing plans does Rosy offer?
Rosy offers the following pricing plans:
- Starting from: USD 29.00/month
- Pricing model: Subscription
- Free Trial: Available
Standard package (standard Rosy features) 1 user : $29/month 2 users : $39/month 3 users : $49/month 4 users : $59/month 5-10 users : $69/month 11-15 users : $79/month 16-20 users : $89/month 21+ users : $99/month Premium package (standard Rosy features + client connect) 1 user : $37/month 2 users : $55/month 3 users : $65/month 4 users : $75/month 5-10 users : $101/month 11-15 users : $127/month 16-20 users : $156/month 21+ users : $192/month
Q. Who are the typical users of Rosy?
Rosy has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Rosy support?
Rosy supports the following languages:
English
Q. Does Rosy support mobile devices?
Rosy supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Rosy integrate with?
Rosy integrates with the following applications:
Meta for Business
Q. What level of support does Rosy offer?
Rosy offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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