---
description: Learn more about GuestWisely. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: GuestWisely Reviews, Cost & Features | GetApp Australia 2026
---

Breadcrumb: [Home](/) > [Holiday Rental Management Software](/directory/183/vacation-rental/software) > [GuestWisely](/software/103079/365villas)

# GuestWisely

Canonical: https://www.getapp.com.au/software/103079/365villas

Page: 1 / 9\
Next: [Next page](https://www.getapp.com.au/software/103079/365villas?page=2)

> GuestWisely is an all-in-one vacation rental software designed for professional property managers. From PMS and channel management to accounting and automation, it delivers the tools you need to scale efficiently across 60+ countries.
> 
> Verdict: Rated **4.7/5** by 190 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of GuestWisely

Key Benefits of Using GuestWisely:&#10;&#10;All-in-One Platform: PMS, channel manager, accounting, website builder, and guest communication in one unified system.&#10;&#10;Built for Scale: Designed specifically for managers with 10+ properties — supports up to hundreds.&#10;&#10;Automated Workflows: Save time with automated messaging, booking processes, invoicing, and reporting.&#10;&#10;Real-Time Channel Sync: Avoid double bookings with certified, two-way integrations with Airbnb, Vrbo, and more.&#10;&#10;Integrated Accounting: Full financial tools with multi-currency, tax rules, owner statements, and invoice automation.&#10;&#10;Custom Development Available: Flexible enough to adapt to your unique business processes and integrations.&#10;&#10;Direct Booking Power: Launch SEO-optimized websites with a built-in booking engine and payment gateway.&#10;&#10;Global Ready: Multi-language, multi-currency, and VAT-compliant for international operations.&#10;&#10;Dedicated Account Manager: Personalized onboarding and ongoing support from a real person who knows your business.&#10;&#10;Preferred Partner Status: Trusted by major OTAs like Airbnb and Vrbo, and recognized as a Gartner FrontRunner.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 190 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: 365villas.com
- **Location**: London, UK
- **Founded**: 2010

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: At GuestWisely, we provide flexible and scalable pricing tailored to professional property managers with 10 or more properties. Whether you oversee a small portfolio or hundreds of units, our plans adapt to your business and growth stage.&#10;💡 Pricing Structure&#10;- Modular Pricing – Pay only for the features you need.&#10;- Tiered by Property Volume – Pricing scales based on the number of units under management.&#10;- Monthly or Annual Plans Available – Choose the model that best suits your cash flow and commitment preferences.&#10;&#10;📞 Custom Quotes&#10;Every business is unique — we’ll provide a personalized quote after a quick consultation to understand your property count, feature needs, and regional requirements.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, Italian, Portuguese, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Accounting
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Availability Management
- Billing & Invoicing
- Calendar Management
- Channel Management
- Communication Management
- Contact Management
- Content Management
- Credit Card Processing
- Credit Check
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Synchronization
- Digital Signature

## Integrations (42 total)

- Adyen
- Amazon Pay
- Azul Platform Core
- Beyond
- Beyond
- Booking.com for Business
- Breezeway
- CHECKIN
- CardConnect
- Checkout.com
- Chekin App
- Divi
- ECOMMPAY
- Enso Connect
- Global Payments Integrated

... and 27 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Holiday Rental Management Software](https://www.getapp.com.au/directory/183/vacation-rental/software)

## Related Categories

- [Property Management Software](https://www.getapp.com.au/directory/181/property-management/software)
- [Holiday Rental Management Software](https://www.getapp.com.au/directory/183/vacation-rental/software)
- [Channel Management Software](https://www.getapp.com.au/directory/738/channel-management/software)
- [Campground Management Software](https://www.getapp.com.au/directory/1039/campground-management/software)
- [Real Estate Property Management Software](https://www.getapp.com.au/directory/182/real-estate-management/software)

## Alternatives

1. [Hostaway](https://www.getapp.com.au/software/106989/hostaway) — 4.8/5 (1577 reviews)
2. [Lodgify](https://www.getapp.com.au/software/91252/lodgify) — 4.5/5 (1310 reviews)
3. [Guesty](https://www.getapp.com.au/software/112215/guesty) — 4.4/5 (478 reviews)
4. [Guesty Lite](https://www.getapp.com.au/software/111047/your-porter-app) — 4.7/5 (547 reviews)
5. [Breezeway](https://www.getapp.com.au/software/130003/breezeway) — 4.6/5 (195 reviews)

## Reviews

### "A product easy to use and complete, an important support for the growth of our company" — 5.0/5

> **Andrea** | *14 December 2017*
> 
> **Pros**: 365villas has fully responded to our needs of management of several properties with different characteristics and in different locations. It is flexible and simple to use, combined with its ability to synchronise each property with the most important channels in the market, either individually with the iCal technology or in bulk, using an accessory service that can be integrated at an additional reasonable cost. The quality of Customer Support is excellent, with an available and competent staff. A special thanks goes to Giorgio, who has followed us from the beginning and who has also welcomed our requests for the development of some specific software features, subsequently implemented promptly by his colleagues. In addition to an excellent product, 365villas staff has the capacity and dynamism needed to respond promptly to the continuous and increasing demands of the sector. Which leaves us satisfied and confident, also considering the possibility for future development of our company. I have no doubt to recommend the product.
> 
> **Cons**: We believe that the optional channel manager service offered by a 365villas partner, which allows linking the properties with the desired channels in bulk could offer more flexible payment terms. At least for us, in Mozambique where a payment of one year in advance is requested; which was, however, under our request, kindly converted into two half-yearly payments and strangely enough no credit cards are accepted by the service provider, so that an expensive EFT shall be done instead.
> 
> It has greatly reduced our management work with the syncing tools across multi properties and has improved the quality of the service we offer especially with the availability calendar easily embedded in our webpage

-----

### "Best Property Management system around" — 5.0/5

> **Elizabeth** | *21 August 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: I like its intuitive, ease of operation and very qualified staff.
> 
> **Cons**: Some key features such as payment processing are not available in my country andI i feel that this should be remedied .&#10;I would like to see Booking.com be more Integrated with 365Villas.
> 
> Our overall on boarding experience was excellent with the personnel conducting the training being very well qualified and patient with our requests .  If we had queries, they would answer them immediately or can’t find any information that we needed and customise the execution of our needs within the system. There were many times where our individual needs had not been included in the original package and 365 worked very hard to accommodate these situations

-----

### "Very bad customer service\!\!" — 3.0/5

> **Christina** | *14 May 2018* | Recommendation rating: 2.0/10
> 
> **Pros**: Very easy to use for small scale property managers, but quite expensive if you have up to 4 properties.
> 
> **Cons**: Very impolite customer service staff. It happened to me twice before deciding to stop using their services.

-----

### "A very good package" — 5.0/5

> **Danilo** | *27 September 2024* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to adapt from other system we used before. Very good customer Service and Training
> 
> **Cons**: All good, just so many functions (which is good) but it take time to learn
> 
> Great system especially because it connects to all major OTA and accounting systems.

-----

### "Great 365 experience" — 5.0/5

> **Shari** | *9 July 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Our trainer Hind was very helpful with all of our questions and very thorough.  She was the best part\!
> 
> **Cons**: There wasn't anything that I really didn't like.
> 
> So far this has been a smooth process.

-----

Page: 1 / 9\
Next: [Next page](https://www.getapp.com.au/software/103079/365villas?page=2)

## Links

- [View on GetApp](https://www.getapp.com.au/software/103079/365villas)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/103079/365villas> |
| de-AT | <https://www.getapp.at/software/103079/365villas> |
| en | <https://www.getapp.com/hospitality-travel-software/a/365villas/> |
| en-AE | <https://www.getapp.ae/software/103079/365villas> |
| en-AU | <https://www.getapp.com.au/software/103079/365villas> |
| en-CA | <https://www.getapp.ca/software/103079/365villas> |
| en-GB | <https://www.getapp.co.uk/software/103079/365villas> |
| en-IE | <https://www.getapp.ie/software/103079/365villas> |
| en-NZ | <https://www.getapp.co.nz/software/103079/365villas> |
| en-SG | <https://www.getapp.sg/software/103079/365villas> |
| en-ZA | <https://www.getapp.za.com/software/103079/365villas> |
| es | <https://www.getapp.es/software/103079/365villas> |
| es-CL | <https://www.getapp.cl/software/103079/365villas> |
| es-CO | <https://www.getapp.com.co/software/103079/365villas> |
| es-MX | <https://www.getapp.com.mx/software/103079/365villas> |
| fr | <https://www.getapp.fr/software/103079/365villas> |
| fr-BE | <https://fr.getapp.be/software/103079/365villas> |
| fr-CA | <https://fr.getapp.ca/software/103079/365villas> |
| nl | <https://www.getapp.nl/software/103079/365villas> |
| nl-BE | <https://www.getapp.be/software/103079/365villas> |
| pt | <https://www.getapp.com.br/software/103079/365villas> |
| pt-PT | <https://www.getapp.pt/software/103079/365villas> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Review, Compare and Evaluate small business software. GetApp Australia has software offers, SaaS and Cloud Apps, independent evaluations and reviews.","email":"info@getapp.com.au","url":"https://www.getapp.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@type":"Organization","@id":"https://www.getapp.com.au/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/getapp","https://www.facebook.com/GetAppcom","https://www.instagram.com/getappcom/","https://www.youtube.com/c/GetAppCom"]},{"name":"GuestWisely","description":"GuestWisely is a leading, cloud-based vacation rental software platform built for professional property managers managing 10 or more properties. Trusted in over 60 countries, GuestWisely provides an all-in-one, fully integrated system designed to streamline complex operations, automate repetitive tasks, and support sustainable business growth in the competitive short-term rental market.\n\nBuilt with scalability and customization in mind, GuestWisely combines powerful tools into a single platform — eliminating the need for third-party plugins or workarounds. Whether you manage 10 listings or 500, you’ll have access to the same enterprise-grade features, including:\n\n🌐 Advanced Property Management System (PMS)\n\nManage bookings, calendars, availability, and guest data from a centralized dashboard. Automate repetitive workflows like confirmations, follow-ups, and scheduling with minimal manual input. Flexible rules let you configure rates, fees, and policies at a granular level.\n\n🔗 Channel Manager\n\nConnect to Airbnb, Vrbo, Booking.com, Expedia, Google Vacation Rentals, and more. Real-time two-way sync helps avoid double bookings and reduces time spent updating availability manually. As a Preferred Partner of both Airbnb and Vrbo, GuestWisely ensures stable, certified integrations.\n\n📩 Unified Messaging &amp; Guest Communication\n\nUse one central inbox to manage all communications across platforms. Set up automated, multilingual templates for every stage of the guest journey — from inquiry to review requests. Personalization fields, conditional logic, and smart triggers offer precision and consistency.\n\n📈 Integrated Accounting &amp; Owner Reporting\n\nTrack payments, generate owner statements, automate invoices, and reconcile transactions in multiple currencies. Built-in accounting tools are designed to reduce complexity without relying on external tools like Xero or QuickBooks (though integrations are available if needed).\n\n📊 Reports &amp; Analytics\n\nAccess real-time dashboards and custom performance reports to stay on top of occupancy, revenue, cancellations, and owner performance. Export data easily or set up scheduled reports for stakeholders.\n\n🧰 Customization &amp; Developer Support\n\nFor businesses with unique workflows, GuestWisely offers tailored configurations and custom development services. Whether it’s syncing with a niche third-party system, custom reporting modules, or advanced owner access controls, the platform can be adapted to fit.\n\n📱 Direct Booking Website &amp; Guest Experience Tools\n\nLaunch a modern, mobile-optimized direct booking website with SEO features, payment gateways, upsell integrations, and multi-language content. You can also enable self-check-in, digital guidebooks, and dynamic pricing powered by integrations with Beyond or PriceLabs.\n\n👥 User Management &amp; Permissions\n\nManage access levels for internal staff, cleaners, accountants, and partners with detailed permission settings. This ensures operational clarity and data security across growing teams and multiple roles.\n\nWhether you’re a fast-scaling agency or an established vacation rental operator, GuestWisely equips you with the tools and support you need to scale smarter — not harder.\n\nBook a free demo or get in touch to see how GuestWisely can streamline your operations and drive real growth.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7866a37b-4a22-40f1-a2f4-6a04b23507c5.png","url":"https://www.getapp.com.au/software/103079/365villas","@type":"SoftwareApplication","@id":"https://www.getapp.com.au/software/103079/365villas#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":190,"ratingValue":4.7},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Holiday Rental Management Software","position":2,"item":"/directory/183/vacation-rental/software","@type":"ListItem"},{"name":"GuestWisely","position":3,"item":"/software/103079/365villas","@type":"ListItem"}],"@id":"https://www.getapp.com.au/software/103079/365villas#breadcrumblist"}]}
</script>
