
About Revel Systems
Revel Systems POS provides a single solution for iPad sales which is aimed at multi-location businesses. Revel has been designed to integrate with a wide range of businesses. Though it offers a complete POS solution, the application’s features extend beyond point-of-sale to include customer relationship management, inventory management, automated ordering, and more. Revel Systems POS integrates with many popular third-party business apps, allowing users to work it into accounting and reporting routines.
Revel Systems POS manages POS from a single intuitive interface. The app includes employee scheduling, inventory tracking and management, and detailed reporting, reducing the need for additional software.
The application provides customer relationship management (CRM) that stores customer data, including purchase history, preferences, and more. Revel Systems POS also offers hardware support, including a card reader that works through the 30 pin connector which also allows for charging the iPad. The application supports other POS-related hardware devices, including printers.
The software has a fully customizable API and a customizable graphical user interface (GUI) windows. Security features include PCI-P2PE compliance. Revel Systems POS also allows businesses to accept Bitcoins as a form of payment.
Pricing starting from:
USD 79.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Revel Systems
Key benefits of Revel Systems
● Manage sales, customers, and inventory from the Revel Systems POS interface.
● Remain always-on, even during Internet downtime and power outages.
● Create custom sales processes and branded POS user interface windows with Revel Systems API.
● Schedule point-of-sales employees and manage payroll from a single software system.
● View and export a variety of POS reports.
Devices
Business size
Markets
Australia, China, Germany, United Kingdom, India, United States and 1 others
Supported Languages
English
Pricing starting from:
USD 79.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Revel Systems
Images




Features
Total features of Revel Systems: 60
Alternatives
Square Point of Sale

TouchBistro

GoFrugal

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Reviews
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- Industry: Museums & Institutions
- Company size: 2-10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great
Reviewed on 19/08/2018
Pros
It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.
Cons
It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.
Response from Revel Systems
Bailey,
Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS!
If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS:
https://revelsystems.com/revel-university/categories/discounts-combos/
I hope this helps! Please reach out to us if you have any questions.
- Holden at Revel
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do Not Go With Revel PoS
Reviewed on 22/04/2022
Terrible experience with all teams involved.
The person that was supposed to be handling our case...
Terrible experience with all teams involved.
The person that was supposed to be handling our case was rude and extremely inattentive
We didn’t even get to start using the system because it was not delivering what we asked for.
Pros
Nothing
All I can say is that the package looks nice but there’s nothing useful in the package but a pack of lies.
Cons
The sales process is extremely misleading and they will tell you anything you want to hear but delivery will fall very short
During the process of selecting a point-of-sale system be interviewed several software companies including Revel
In this process the sales person promises that their point of sale is capable of the options we were looking for and in the process of discovery after we made payments and purchased equipment and software we realized that it was not true
In particular we wanted to use a kitchen display system that had the capability of firing courses and this was not the case
Later when we told them that this is not functioning properly they recommended that we use printers instead
We told them the reason why we made the switch to your company was to use kitchen display and avoid printers all together
Sadly they refuse to acknowledge even though all the technicians that we spoke to clearly admitted that this function is not currently functional in the way it should be
I would strongly advise not to use the system as they are extremely misleading in the process of delivering their sale and product
We never even started using the system as the system was not capable of delivering what we were promised to.
So we lost all the initial investment into it and no recourse.
Reasons for Choosing Revel Systems
Because they offered what we neededSwitched From
TouchBistroReasons for Switching to Revel Systems
We didn’t chose revel ultimately We made the choice initially because they made false promises- Industry: Retail
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Pretty, but Problematic
Reviewed on 15/05/2019
Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the...
Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.
Pros
I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.
Cons
The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.
Response from Revel Systems
Thanks very much for your feedback. We're sorry to hear that our system fell short of your expectations, but hope you give us another chance in the future. We're constantly working to improve the quality of our products and services.
- Industry: Media Production
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Revel is a smart choice for small business owners looking to use the iPad as their POS
Reviewed on 30/04/2018
A POS system that is reliable most of the time.
A POS system that is reliable most of the time.
Pros
There are many POS providers out there today but I think Revel does a great job for small business owners. They utilize a familiar hardware (iPad) and turn it into a POS system that's easy to navigate. Being in a rush or training new employees can be a disaster if you have the wrong POS system but Revel does a great job with their easy layout.
Cons
Customer service can be disastrous at times, especially if your POS system is down during a rush. It doesn't happen frequently but it does happen so you should be aware of that before making your choice.
Response from Revel Systems
Hi There,
Thank you so much for the review and feedback!
We are sorry to hear that you do experience the occasional outage -- if you have additional info regarding an issue of that nature, we would love to hear it to address it with our agents and engineers.
Please feel free to contact me at [email protected]
Kind Regards,
Sarah, Customer Advocacy Manager at Revel

- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Revel, the good and the bad
Reviewed on 21/11/2018
Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.
Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.
Pros
Easy to use and set up. The reports are pretty good. As a simple POS and time keeping system, it works well
Cons
If you need a POS that will help you with in depth inventory control, this is probably not the system for you
Response from Revel Systems
Thank you for the feedback, Bill. We'd love to hear about what we could do differently with our inventory management tool¿if you'd like, please submit a feature request at https://support.revelsystems.com/hc/en-us/articles/208479946-Suggest-a-New-Feature. Thanks again!
Revel Systems FAQs
Below are some frequently asked questions for Revel Systems.Q. What type of pricing plans does Revel Systems offer?
Revel Systems offers the following pricing plans:
- Starting from: USD 79.00/month
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of Revel Systems?
Revel Systems has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Revel Systems support?
Revel Systems supports the following languages:
English
Q. Does Revel Systems support mobile devices?
Revel Systems supports the following devices:
iPad (Mobile)
Q. What other apps does Revel Systems integrate with?
Revel Systems integrates with the following applications:
CimpleBox, Magento Commerce, QuickBooks Online Advanced, Shopify, X-Cart, Xero
Q. What level of support does Revel Systems offer?
Revel Systems offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat
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