About Revel Systems

Revel Systems POS provides a single solution for iPad sales which is aimed at multi-location businesses. Revel has been designed to integrate with a wide range of businesses. Though it offers a complete POS solution, the application’s features extend beyond point-of-sale to include customer relationship management, inventory management, automated ordering, and more. Revel Systems POS integrates with many popular third-party business apps, allowing users to work it into accounting and reporting routines.

Revel Systems POS manages POS from a single intuitive interface. The app includes employee scheduling, inventory tracking and management, and detailed reporting, reducing the need for additional software.

The application provides customer relationship management (CRM) that stores customer data, including purchase history, preferences, and more. Revel Systems POS also offers hardware support, including a card reader that works through the 30 pin connector which also allows for charging the iPad. The application supports other POS-related hardware devices, including printers.

The software has a fully customizable API and a customizable graphical user interface (GUI) windows. Security features include PCI-P2PE compliance. Revel Systems POS also allows businesses to accept Bitcoins as a form of payment.

Pricing starting from:

USD 79.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Revel Systems

Key benefits of Revel Systems

● Manage sales, customers, and inventory from the Revel Systems POS interface.

● Remain always-on, even during Internet downtime and power outages.

● Create custom sales processes and branded POS user interface windows with Revel Systems API.

● Schedule point-of-sales employees and manage payroll from a single software system.

● View and export a variety of POS reports.

Devices

Business size

S M L

Markets

Australia, China, Germany, United Kingdom, India, United States

Supported Languages

English

Pricing starting from:

USD 79.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Revel Systems

Images

Revel Systems Software - Revel Systems POS in use at a catering business
Revel Systems Software - Revel POS on iPad in use in a restaurant
Revel Systems Software - Shoe sales with Revel POS
Revel Systems Software - Revel Systems POS for iPad
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Revel Systems video
Revel Systems Software - Revel Systems POS in use at a catering business
Revel Systems Software - Revel POS on iPad in use in a restaurant
Revel Systems Software - Shoe sales with Revel POS
Revel Systems Software - Revel Systems POS for iPad

Features

Total features of Revel Systems: 60

  • API
  • Accounting Integration
  • Audit Management
  • Bar POS
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • CRM
  • Commission Management
  • Cost Tracking
  • Customer Accounts
  • Customer History
  • Customizable Templates
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Reorder Management
  • Reporting/Analytics
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SSL Security
  • Sales Reports
  • Search/Filter
  • Separate Checks
  • Shipping Management
  • Split Checks
  • Supplier Management
  • Table Management
  • Tips Management
  • Touch Screen
  • Warehouse Management
  • eCommerce Management

Alternatives

Square Point of Sale

4.7
#1 Alternative to Revel Systems
Square Point of Sale is a POS solution for Android and iOS devices which includes tools for managing payments, digital...

TouchBistro

4.0
#2 Alternative to Revel Systems
TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the...

GoFrugal

4.4
#3 Alternative to Revel Systems
GOFRUGAL offers retail, restaurant, distribution and Enterprise businesses a range of ERP and Point of Sale (POS)...

KORONA

4.7
#4 Alternative to Revel Systems
KORONA POS software provides an advanced solution for retail stores, ticketing services, wineries, and QSRs. KORONA...

Reviews

Overall rating

3.7 /5
(298)
Value for Money
3.4/5
Features
3.6/5
Ease of Use
3.8/5
Customer Support
3.4/5

Already have Revel Systems?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 298
Bailey R.
Overall rating
  • Industry: Museums & Institutions
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great

Reviewed on 19/08/2018

Pros

It's easy to learn and accessible. Having it on an Ipad means that it's large enough to know what button is being pressed, and to move things around if need be. Having categories set up is great so we can keep track of how much change we need or how many people came in to visit the museum, that day.

Cons

It can get a little complicated especially with adding discounts to certain purchases which can be difficult for our older volunteers to get a hold of. But is really it, on the basic side of things, it works well and does the job efficiently.

Response from Revel Systems

Bailey,

Thanks so much for the feedback. We're delighted that Barker Mansion is making good use of its Revel POS!

If some of your volunteers are having a hard time adding discounts, you can have them visit the below Revel University page for video guides detailing how to complete a variety of discount-related actions within your Revel POS:
https://revelsystems.com/revel-university/categories/discounts-combos/

I hope this helps! Please reach out to us if you have any questions.

- Holden at Revel

Alex R.
Overall rating
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Do Not Go With Revel PoS

Reviewed on 22/04/2022

Terrible experience with all teams involved.
The person that was supposed to be handling our case...

Terrible experience with all teams involved.
The person that was supposed to be handling our case was rude and extremely inattentive
We didn’t even get to start using the system because it was not delivering what we asked for.

Pros

Nothing
All I can say is that the package looks nice but there’s nothing useful in the package but a pack of lies.

Cons

The sales process is extremely misleading and they will tell you anything you want to hear but delivery will fall very short
During the process of selecting a point-of-sale system be interviewed several software companies including Revel
In this process the sales person promises that their point of sale is capable of the options we were looking for and in the process of discovery after we made payments and purchased equipment and software we realized that it was not true
In particular we wanted to use a kitchen display system that had the capability of firing courses and this was not the case
Later when we told them that this is not functioning properly they recommended that we use printers instead
We told them the reason why we made the switch to your company was to use kitchen display and avoid printers all together
Sadly they refuse to acknowledge even though all the technicians that we spoke to clearly admitted that this function is not currently functional in the way it should be
I would strongly advise not to use the system as they are extremely misleading in the process of delivering their sale and product

We never even started using the system as the system was not capable of delivering what we were promised to.
So we lost all the initial investment into it and no recourse.

Alternatives Considered

Square Point of Sale and TouchBistro

Reasons for Choosing Revel Systems

Because they offered what we needed

Switched From

TouchBistro

Reasons for Switching to Revel Systems

We didn’t chose revel ultimately We made the choice initially because they made false promises
Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Pretty, but Problematic

Reviewed on 15/05/2019

Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the...

Lots of restaurants and retail stores I frequent use Revel. I would try Revel again if given the choice, but I would make sure to get my employees trained in troubleshooting themselves to avoid the potential of a customer service snafu.

Pros

I work for a small college bookstore that recently transitioned from an ancient, outdated POS system. We were all so excited about Revel. It's sleek, easy to use, and much simpler than many of its predecessors.

Cons

The biggest trouble we ran into is that Revel is hopelessly buggy, and I would sometimes be on the phone with customer service for an hour before getting my problem resolved. For a small business with only one cash register, this was often a nightmare.

Response from Revel Systems

Thanks very much for your feedback. We're sorry to hear that our system fell short of your expectations, but hope you give us another chance in the future. We're constantly working to improve the quality of our products and services.

Verified Reviewer
Overall rating
  • Industry: Media Production
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Revel is a smart choice for small business owners looking to use the iPad as their POS

Reviewed on 30/04/2018

A POS system that is reliable most of the time.

A POS system that is reliable most of the time.

Pros

There are many POS providers out there today but I think Revel does a great job for small business owners. They utilize a familiar hardware (iPad) and turn it into a POS system that's easy to navigate. Being in a rush or training new employees can be a disaster if you have the wrong POS system but Revel does a great job with their easy layout.

Cons

Customer service can be disastrous at times, especially if your POS system is down during a rush. It doesn't happen frequently but it does happen so you should be aware of that before making your choice.

Response from Revel Systems

Hi There,

Thank you so much for the review and feedback!

We are sorry to hear that you do experience the occasional outage -- if you have additional info regarding an issue of that nature, we would love to hear it to address it with our agents and engineers.

Please feel free to contact me at [email protected]

Kind Regards,
Sarah, Customer Advocacy Manager at Revel

Bill H.
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Revel, the good and the bad

Reviewed on 21/11/2018

Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.

Helpful with keeping track of sales and labor. Easy to learn and easy to train new employees on.

Pros

Easy to use and set up. The reports are pretty good. As a simple POS and time keeping system, it works well

Cons

If you need a POS that will help you with in depth inventory control, this is probably not the system for you

Response from Revel Systems

Thank you for the feedback, Bill. We'd love to hear about what we could do differently with our inventory management tool¿if you'd like, please submit a feature request at https://support.revelsystems.com/hc/en-us/articles/208479946-Suggest-a-New-Feature. Thanks again!

Showing 5 reviews of 298 Read all reviews

Revel Systems FAQs

Below are some frequently asked questions for Revel Systems.

Revel Systems offers the following pricing plans:

  • Starting from: USD 79.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Revel Systems has the following typical customers:

2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Revel Systems supports the following languages:

English

Revel Systems supports the following devices:

iPad (Mobile)

Revel Systems integrates with the following applications:

CimpleBox, Magento Commerce, QuickBooks Online Advanced, Shopify, X-Cart, Xero

Revel Systems offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Revel Systems.