--- description: Learn more about DrChrono. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: DrChrono Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [DrChrono](/software/102905/drchrono) # DrChrono Canonical: https://www.getapp.com.au/software/102905/drchrono Page: 1 / 21\ Next: [Next page](https://www.getapp.com.au/software/102905/drchrono?page=2) > DrChrono is a cloud-based healthcare platform that integrates electronic health records, practice management, and medical billing functionalities. The system offers customizable clinical notes, telehealth capabilities, and specialty-specific templates for medical practices of various sizes. DrChrono provides mobile accessibility through iOS apps, allowing healthcare providers to manage patient care from multiple devices. > > Verdict: Rated **3.9/5** by 489 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of DrChrono Offers an all-in-one cloud-based platform that integrates electronic health records, practice management, medical billing, and revenue cycle management Provides customizable clinical notes, medical forms, and charting shortcuts tailored for a wide range of medical specialties Enables mobile access to patient records and workflows through dedicated apps for iPhone, iPad, and Mac devices Supports telehealth with video visit scheduling and management directly within the EHR system Includes features such as online scheduling, self check-in, a HIPAA-compliant patient portal, and automated prior authorization processing ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.9/5** | 489 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.6/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DrChrono - **Location**: Sunnyvale, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Pricing is custom and requires contacting the vendor. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Assessment Management - Audit Trail - Before & After Pictures - Billing & Invoicing - Calendar Management - Charting - Claims Management - Claims Scrubbing - Client Management - Clinical Notes - Co-Pay & Deductible Tracking - Code & Charge Entry - Coding Assistance - Compliance Tracking - Confirmations/Reminders ## Integrations (32 total) - 100Plus - Ambra - Birdeye - Box - ClearGage - Curogram - DeepScribe - Demandforce - Demandforce - Dock - Dock - FlexScanMD - Fortis - Fortis - Grow ... and 17 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) ## Related Categories - [Electronic Medical Records Software](https://www.getapp.com.au/directory/56/electronic-medical-records/software) - [Medical Billing Software](https://www.getapp.com.au/directory/64/medical-billing/software) - [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software) - [Mental Health Practice Management Software](https://www.getapp.com.au/directory/71/mental-health/software) - [Chiropractic Software](https://www.getapp.com.au/directory/809/chiropractic/software) ## Alternatives 1. [Fusion](https://www.getapp.com.au/software/108867/fusion) — 4.3/5 (708 reviews) 2. [Alleva](https://www.getapp.com.au/software/2060766/alleva) — 4.5/5 (282 reviews) 3. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (843 reviews) 4. [ModMed](https://www.getapp.com.au/software/116447/ema) — 4.4/5 (363 reviews) 5. [Tebra](https://www.getapp.com.au/software/102859/tebra) — 3.9/5 (1360 reviews) ## Reviews ### "Works fine for outpatient psychiatry" — 4.0/5 > **Rebecca** | *15 June 2018* | Mental Health Care > > **Pros**: I had a good experience with customer service at the beginning, they were available to show me the software. I also like the way you can set up appointment reminders. The layout of the site is fairly intuitive. > > **Cons**: The mobile app is somewhat difficult to navigate and does not have all of the features of the full website. ----- ### "DrChrono is Inconsistent at Best" — 4.0/5 > **Jay** | *28 August 2023* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: I liked being able to work with an iPad on it. Their big claim is that it was designed for use through ios systems and iPad. I feel like they put a lot of effort into it at first and have not progressed since the iPad was first released. The bottom line is that it could be sooo much better than it is. > > **Cons**: The meetings with the Apollo+ team. They did not listen to us on a consistent basis. After attending meetings for 3 months and telling them the same thing for several weeks in a row, I gave up and just tried to do as I was told. We had to basically cancel Collectly because it did not function as advertised. My patients received bills from Collectly the same day as their appointment before my biller could enter their copays. I LOST PATIENTS BECAUSE OF THIS DRCHRONO. > > I lost patients because of DrChono's inablity to work well with Collectly. Patients were being double billed or billed for things things that they had already paid for. To correct this we had to cancel Collectly and work a lot of hours to remove the billing issues from our end. On top of that we lost patients because they were billed for things that we told them that they were going to be receiving a cash discount on. ----- ### "Streamlining health care workflow and automation : DrChrono" — 3.0/5 > **Alfiya** | *31 August 2024* | Computer & Network Security | Recommendation rating: 8.0/10 > > **Pros**: I like the set of features they have - compliant to data safeguarding standards, managing historical customer medical history, effective scheduling and management of appointments > > **Cons**: The cost is high, integration of several tools is complex, the sync is missing. Complex to use overall > > Overall satisfactory experience, I have my medical appointments scheduled, improvised reminders. It enables optimised patient data management. I use it to track my billing and invoicing. The payment options are limited. ----- ### "The ultimate software partner for your Mac computer office\!" — 5.0/5 > **Dr John** | *10 April 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Seamless integration with my MacBook, iMac and iPhone. Fast, knowledgeable support. The unlimited ability to customize for my sole practitioner non-force chiropractic practice. Easy to understand video tutorials which answer most questions without having to contact support. Robust, integrated systems, such as the ability to provide credit card processing. Knowing that drchrono is a leader and partner with Apple Health. > > **Cons**: I get frustrated when I am on a learning curve with a new part of the software. But that's my problem\! > > Patients save me time and charting by communicating through the onpatient portal. I can run reports and have an immediate idea of what symptoms and frequency my patients are presenting and develop educational materials that support those diagnosis. I stay on top of my day by way of daily schedule emailed to me every morning. ----- ### "Slow speed and poor Customer service" — 1.0/5 > **Shahla** | *3 April 2024* | Medical Practice | Recommendation rating: 0.0/10 > > **Pros**: I really liked DC when I first got it in 2018. For the past 2 years, it has become a nightmare. My only problem is that I have no many notes and medical records that I can’t change EHR easily otherwise I would do it today. Highly unreliable and too expensive for poor quality. > > **Cons**: Their abrupt slow speed in the middle of a busy day when our whole medical business comes to a stand still. It has caused us thousands of dollars loss as providers were unable to see patients but we still had to pay them for their time. > > Very Unpleasant. There are no consequences of their flaws even though we have bear financial cost of their system slowing down in the middle of a very busy day. ----- Page: 1 / 21\ Next: [Next page](https://www.getapp.com.au/software/102905/drchrono?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/102905/drchrono) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data