SimplePractice

SimplePractice

Practice Management Made Simple

4.6/5 (2408 reviews)

SimplePractice Overview

What is SimplePractice?

SimplePractice is powerful and transformative, just like you. Run your health & wellness business with SimplePractice so you can focus on seeing clients, getting paid, and growing your business--let us handle the rest. A streamlined intake process allows clients to self-schedule, submit fully paperless intakes ahead of a session, and pay directly in the free Client Portal without you ever handling a credit card. Our team will help you switch over at no cost so you can almost instantly start sending free appointment reminders to reduce no-shows (text/voice/email), send secure messages to your clients and your team, and take advantage of unlimited document storage.

Notes and documentation are a breeze with SimplePractice's note template library, customizable templates, diagnosis & treatment planners, and FREE Wiley PracticePlanners! Plus, our top-rated mobile app enables you to run your business on the go with all the same security and privacy features you've come to expect from SimplePractice. Integrated Telehealth means you can see clients from anywhere, including your phone, so you and your clients can always find a way to connect! Our integrated payment solution plus fully electronic insurance claims processing and management from start to finish help you get paid quickly. Join thousands of satisfied customers and try SimplePractice free today!

SimplePractice Overview

Cost

Starting from
USD 39.00/month

Pricing options

Free Trial
Subscription
Value for money

Plan 1: $ 39/month or $33 with annual plan
Plan 2: $ 49/month or $42 with annual plan


SimplePractice Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Screenshots

SimplePractice screenshot: Fully paperless intake process.
SimplePractice screenshot: Fully paperless intake process. SimplePractice screenshot: Integrated billing & invoices SimplePractice screenshot: ★★★★ stars, 5.7K reviews SimplePractice screenshot: Simplify scheduling. Free reminders. SimplePractice screenshot: Secure messaging on mobile. SimplePractice screenshot: Everything in one place. SimplePractice screenshot: SimplePractice screenshot:

SimplePractice Reviews

SimplePractice Reviews

Overall rating
4.6
/
5
Excellent
1642

Very good
699

Average
53

Poor
8

Terrible
6

Value for Money
4.5
Features
4.4
Ease of Use
4.4
Customer Support
4.5
97% recommended this app
Amanda G.

Simple Practice saved me!

Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.


Drew A.

Best system out there

I have had, by and large, an excellent experience with SP so far. I am very happy I signed on and really wish I had done this much sooner. Their customer support, in particular, has been very much appreciated. This is already enhancing my practice. Thank you!


Anny G.

Simple Practice is simple, for the most part.

Very easy to use for simple tasks. Once you get into getting reports from insurance and writing/creating forms. There is a learning curve.


Jenni B.

Initial Pros and Cons

I am just getting started...I have high hopes yet!


Janny C.

It really is simple

So far I really love everything simple practice offers. I love the daily reminders of my schedule. I love that everything is HIPPA compliant. I love how it is user friendly. I love the built in templates and the ease of being able to create any new electronic forms for clients to review and/or fill out. I love that I can also charge clients through the system and that it automatically transfers to my account. Overall this is an amazing system.


Amanda G.
Industry: Hospital & Health Care
Company size: 2-10 Employees

Simple Practice saved me!

Used Daily for 1+ year
Reviewed on 07/08/2019
Review Source: Capterra

Truly a lifesaver. I feel like I am not a business person, but simple practice simplifies so many aspects of this.

Pros

I love all of the things that the developers decided to incorporate in this platform. You can upload your business documents, any documents relevant to your client records and so much more. I have created questionnaires that are specific to my practice so that I can gather data upfront and this prevents me from missing out on money. I love the integration for scheduling appointments, telehealth and billing and invoicing. If you want to streamline your practice, this is for you.

Cons

Clients cannot pay partial balances in their client portal yet, those payments have to be taken in the office.

Response from SimplePractice

Amanda, thanks for your positive review. We're proud to give you the back office you need to run a professional practice. Please don't hesitate to reach out if there's any additional feedback you have. - Gillian from SimplePractice

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Drew A.
Industry: Mental Health Care
Company size: Self Employed

Best system out there

Used Daily for 1-5 months
Reviewed on 17/03/2020
Review Source: Capterra

I have had, by and large, an excellent experience with SP so far. I am very happy I signed on and really wish I had done this much sooner. Their customer support, in particular, has been very much appreciated. This is already enhancing my practice. Thank you!

Pros

There are many features that feel intuitive and allow you to nimbly move through the system handling different aspects of a client file. I also like how the system looks and that I can access it through the phone app. Also, it is a great value, especially when compared to other systems. Trust me, I tested them all out.

Cons

There are some pieces that feel clunky. For instance transitioning between the client side and the clinician side sometimes confuses me. Also, while the forms are customizable there have been some aspects I couldn't change. I also wish that you could use your own Stripe account with the system instead of needing to create a new one. It makes it difficult to track where my funds are at any given moment. Finally, when you open a note but abandon it, it leaves your task list. That can make it hard to track what notes need to be completed or remain unlocked.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Anny G.
Industry: Mental Health Care
Company size: 2-10 Employees

Simple Practice is simple, for the most part.

Used Daily for 1-5 months
Reviewed on 28/04/2020
Review Source: Capterra

Very easy to use for simple tasks. Once you get into getting reports from insurance and writing/creating forms. There is a learning curve.

Pros

Price. It's very affordable compared to Therabill. In edition, they are able to transfer the client's list to their system.

Cons

Receiving ERA's. With some insurance, there are complicated forms to be emailed/scan/fax so it delays the receipt of ERA's. I wish they would simplify the process.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Jenni B.
Industry: Individual & Family Services
Company size: Self Employed

Initial Pros and Cons

Used Daily for Free Trial
Reviewed on 08/08/2018
Review Source: Capterra

I am just getting started...I have high hopes yet!

Pros

**Note: I am very new to Simple Practice and I'm only three weeks in.

What I like most about this is the idea that everything will be located all in one place. No paper files to lug around, reduced costs on printing paper and ink for intakes and informed consents, and I'm excited about having automatic appointment reminders for clients. I like that I can send clients the documents ahead of time so they don't have to spend 20-25 minutes when they first arrive filing out paperwork. We can get started right away. And I appreciate that I can customize the way I contact the clients as their individual preference (some want texts, some want voice messages).

Cons

Although I am fairly tech savvy (I'm the top end of the millennials), I have not found simple practice as user friendly as I had hoped. I have used many support options so far and find the in-person ones most helpful. While trying to create my current intake form into one of the forms and documents...I found it rather nightmare-ish. It was tedious and I felt like it took 10 times longer than it needed to. I was SO glad my 30 minute phone consult had given me the heads up to use the pre-existing template and just change every question so I didn't have to totally re-invent the wheel. I am SO glad the template already existed! But I still felt like I was using a chisel on stone. It felt tedious and painful. I'm glad that's over!
Sometimes I get stuck on the calendar page and haven't yet found the button to default to the normal HOME setting so I have the sidebar. These are small things that I hardly ever have a hard time wasting time on..and yet I found myself not being able to get back there today multiple times.
Not as user friendly as I hoped.

Response from SimplePractice

Jenni, we know you're just getting started with SimplePractice, and we also know there's a bit of a learning curve getting used to any software product. It's great to see that you're looking forward to being totally paperless! I'm also glad to see that you were able to connect with a SimplePractice team member to help you get your intake forms all set up. We offer unlimited live support - take advantage so we can get you up and running! Thanks for choosing SimplePractice and for joining our community - we're proud to support the vital work that you do.

- Gillian from SimplePractice

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Janny C.
Industry: Mental Health Care
Company size: Self Employed

It really is simple

Used Weekly for 6-12 months
Reviewed on 05/03/2020
Review Source: Capterra

So far I really love everything simple practice offers. I love the daily reminders of my schedule. I love that everything is HIPPA compliant. I love how it is user friendly. I love the built in templates and the ease of being able to create any new electronic forms for clients to review and/or fill out. I love that I can also charge clients through the system and that it automatically transfers to my account. Overall this is an amazing system.

Pros

I love that they already have templates in this system that you can easily modify and make your own. It is very user friendly. Like any electronic software there is always a learning curve but I found this software to be straightforward and easy to navigate and figure out.

Cons

I have had some issues with the telehealth video sessions. I am not sure if this is related to the software or my wifi connection. I do not have many telehealth clients but so far I have had 2 sessions via video sessions and both times I had technical issues with being able to hear my clients or losing connection. However, I am not sure if this is software related or simply wifi issues. Also, being new into private practice it is pretty costly to have this software but I made the choice to have it before I started building a case load so I wouldn't have to deal with transitioning later on. I am glad I did that but I wish maybe they offered new practices some type of introductory rate knowing that many practices don't have a full case load right away.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.9/10
Based on 2,408 user ratings
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SimplePractice Pricing

SimplePractice Pricing

Starting from
USD 39.00/month
Free Trial
Subscription
Value for money

Plan 1: $ 39/month or $33 with annual plan
Plan 2: $ 49/month or $42 with annual plan

Plan 1: $ 39/month or $33 with annual plan
Plan 2: $ 49/month or $42 with annual plan

Value for Money
4.5/5
Based on 2,408 user ratings
Compare value for money rating with alternatives
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SimplePractice Features

SimplePractice Features

API
Activity Dashboard
Appointment Management
Automatic Notifications
Billing & Invoicing
Calendar Management
Charting
Claims Management
Client Portal
Compliance Management
Customizable Reporting
Customizable Templates
Document Management
Document Storage
HIPAA Compliance
Records Management
Reminders
Reporting & Statistics
Self Service Portal
Workflow Management
Features
4.4/5
Based on 2,408 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for SimplePractice

Additional information for SimplePractice

Key features of SimplePractice

  • Biometric scanner
  • Calendar management
  • Calendar sync with iCloud, Google, or Outlook calendars
  • Claim tracking and management
  • Client intake portal
  • Coverage and status reports
  • Custom notes templates
  • Integrated Credit Card Processing
  • Layers of encryption
  • Manage therapy notes
  • One-click enrollment
  • Online health insurance claims
  • Online scheduling of tasks
  • Prepare custom charts
  • Record treatment plans
  • SMS/Voice/Email Reminders
  • Secure backup and disaster recovery
  • Secure document storage

Benefits

● SimplePractice offers a fully paperless intake process, plus the ability to send documents and homework back and forth with your clients in a secure, HIPAA-compliant Client Portal with unlimited storage for no charge.
● SimplePractice streamlines the note-taking process with a note template library, or you can build custom forms of your own to send to your clients through the Portal. Plus, use Wiley PracticePlanners FREE through January 2020!
● SimplePractice empowers professionals on the go with a top-rated mobile-app (iOS & Android) that features 2-way calendar sync, note-taking, and the ability to offer HIPAA-compliant Telehealth sessions securely and remotely.
● SimplePractice makes it easy to get paid with integrated credit card processing, an optional auto-pay feature, plus full support for electronic insurance claim filing and management from start to finish.
● SimplePractice offers free appointment reminders to reduce your no-show rate (voice/text/video), and our excellent, on-site Customer Support team will be with you every step of the way as you get your business up and running with our intuitive, innovative, practice management software.

SimplePractice FAQs

SimplePractice FAQs

Below are some frequently asked questions for SimplePractice.

Q. What type of pricing plans does SimplePractice offer?

SimplePractice offers the following pricing plans:

Starting from: USD 39.00/month

Pricing model: Subscription

Free Trial: Available

Plan 1: $ 39/month or $33 with annual plan Plan 2: $ 49/month or $42 with annual plan

Q. What are the main features of SimplePractice?

SimplePractice offers the following features:

  • Biometric scanner
  • Calendar management
  • Calendar sync with iCloud, Google, or Outlook calendars
  • Claim tracking and management
  • Client intake portal
  • Coverage and status reports
  • Custom notes templates
  • Integrated Credit Card Processing
  • Layers of encryption
  • Manage therapy notes
  • One-click enrollment
  • Online health insurance claims
  • Online scheduling of tasks
  • Prepare custom charts
  • Record treatment plans
  • SMS/Voice/Email Reminders
  • Secure backup and disaster recovery
  • Secure document storage

Q. Who are the typical users of SimplePractice?

SimplePractice has the following typical customers:

Freelancers, Mid Size Business, Non Profit, Small Business

Q. What languages does SimplePractice support?

SimplePractice supports the following languages:

English

Q. What type of pricing plans does SimplePractice offer?

SimplePractice has the following pricing plans:

Subscription

Q. Does SimplePractice support mobile devices?

SimplePractice supports the following devices:

Android, iPhone

Q. What other apps does SimplePractice integrate with?

SimplePractice integrates with the following applications:

Braintree, Google Calendar, Microsoft Outlook, Stripe, iCloud

Q. What level of support does SimplePractice offer?

SimplePractice offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials