---
description: Learn more about TherapyNotes, LLC. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: TherapyNotes, LLC Reviews, Cost & Features | GetApp Australia 2026
---

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# TherapyNotes, LLC

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> Web-based practice management \&amp; electronic health records (EHR) software for behavioral health with thousands of active users, and unlimited customer support.
> 
> Verdict: Rated **4.7/5** by 969 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of TherapyNotes, LLC

\* To-do list feature helps track patient appointments, psychotherapist schedules, clinical notes, billing and more so nothing is missed.&#10;&#10;\* TherapyPortal.com (TherapyNotes client portal) enables patients to schedule and view appointments online. Patients or clients can also pay bills using credit cards. &#10;&#10;\* Practices can submit and track insurance claims electronically using TherapyNotes EDI.&#10;&#10;\* Assisted ERA Payment Posting simplifies how you view and post payments and remittance sent from insurance.&#10;&#10;\* Automate email, phone and text reminders sent to clients to reduce the number of no-shows and decrease practice expenses.&#10;&#10;\* Choose from a variety of note templates for treatment plans, psychological evaluations and progress reports, and store a history of all past notes.&#10;&#10;\* Full ICD-10 support and searchable ICD-10 codes to help you enter diagnoses in a flash.&#10;&#10;\* Supervision capabilities and a 'Bill As Supervisor' function simplifies how you manage clinicians and interns in your practice.&#10;&#10;\* TherapyNotes offers additional features such as integration with dictation software tools such as Dragon NaturallySpeaking for note-taking, and built-in spellcheckers for mental health words.&#10;&#10;\* Unlimited world class and highly praised phone and email support is included with your subscription.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 969 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: TherapyNotes, LLC
- **Location**: Horsham, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: USD 69.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: The TherapyNotes subscription cost is $79/month for the first clinician and $50/month for each additional clinician. This also includes unlimited number of non-clinical staff (practice admin, scheduler, and biller) at no additional charge. If you are the only user, the subscription cost is $69/month.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audit Management
- Billing & Invoicing
- Calendar Management
- Calendar Sync
- Case Management
- Case Notes
- Charting
- Chat/Messaging
- Claims Adjuster Management
- Claims Management
- Claims Scrubbing
- Claims Settlement
- Claims Tracking
- Client Portal
- Clinical Notes

## Integrations (3 total)

- Google Calendar
- Microsoft Outlook
- iCloud

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Medical Billing Software](https://www.getapp.com.au/directory/64/medical-billing/software)

## Related Categories

- [Medical Billing Software](https://www.getapp.com.au/directory/64/medical-billing/software)
- [Medical Booking Software](https://www.getapp.com.au/directory/68/medical-scheduling/software)
- [Mental Health Practice Management Software](https://www.getapp.com.au/directory/71/mental-health/software)
- [Psychiatry Electronic Medical Records Software](https://www.getapp.com.au/directory/3323/psychiatry-electronic-medical-records-emr/software)
- [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software)

## Alternatives

1. [Carepatron](https://www.getapp.com.au/software/2048864/carepatron) — 4.4/5 (858 reviews)
2. [EHRYourWay](https://www.getapp.com.au/software/102909/ehr-your-way) — 4.9/5 (529 reviews)
3. [SimplePractice](https://www.getapp.com.au/software/102879/simplepractice) — 4.6/5 (2827 reviews)
4. [TheraNest](https://www.getapp.com.au/software/102857/theranest-mental-health) — 4.4/5 (1051 reviews)
5. [Alleva](https://www.getapp.com.au/software/2060766/alleva) — 4.5/5 (282 reviews)

## Reviews

### "Good product and great customer support" — 5.0/5

> **Denise** | *7 February 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Love how easy it is to use for all my patient documentation
> 
> **Cons**: Still needs a few more features to cover all the bases

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### "Therapy Notes gets the job done" — 4.0/5

> **Kristin** | *31 December 2025* | Mental Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: The ease of scheduling clients and being able to go from one note to the other with the click of a button was very helpful.
> 
> **Cons**: It did not have the customizable features - color coordination, various billing rates for different individuals, submitting paperwork online. And I don't think it had an online portal for scheduling/cancelling appointments.
> 
> It was not great, but it was a good experience. It worked for what was needed in the group practice, but I switched to a different option when I branched into my own private practice.

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### "Pros/Cons TherapyNotes for Growing Practice" — 3.0/5

> **Tara** | *19 February 2025* | Health, Wellness & Fitness | Recommendation rating: 5.0/10
> 
> **Pros**: The updated interface was visually appealing and made it easy to navigate. The organization of the system was helpful in maintaining patient records.
> 
> **Cons**: We often had to customize our own forms and documentation because the software was created with Mental Health therapy in mind and our company provide Speech Therapy. When we added another discipline (Occupational Therapy) to our practice, the billing became very disorganized. It was difficult to keep accounting records of each discipline clear and separate.
> 
> TherapyNotes started out as a well-functioning and organized software but did not meet our needs as our practice continued to grow.

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### "Seamless integration, Best for small to mid-sized practices" — 5.0/5

> **Verified Reviewer** | *7 May 2026* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: I work with healthcare clients and one of my clients is integrated with TherapyNotes. Managing intake forms is very easy and integraes well with our native CRM.
> 
> **Cons**: No mobile app, limited customization, limited native platform reporting capabilities, best for small to mid-sized practices

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### "Fabulous\!I have been recommending Therapy Notes to all my friends in the field." — 5.0/5

> **Brenda** | *3 December 2025* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The service is fabulous. I have been working with therapy notes for the past 4 years and have found it to be the best platform to use.
> 
> **Cons**: Sometimes issues with Telehealth cause interruptions. However, they are quick to fix problems that arise and to explain the causes.
> 
> Therapy Notes makes it easy to use, and I get my notes done quickly and accurately. I love the support whenever I have an issue,e big or small.

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## Links

- [View on GetApp](https://www.getapp.com.au/software/102863/therapynotes-com)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/102863/therapynotes-com> |
| de-AT | <https://www.getapp.at/software/102863/therapynotes-com> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/therapynotes-com/> |
| en-AE | <https://www.getapp.ae/software/102863/therapynotes-com> |
| en-AU | <https://www.getapp.com.au/software/102863/therapynotes-com> |
| en-CA | <https://www.getapp.ca/software/102863/therapynotes-com> |
| en-GB | <https://www.getapp.co.uk/software/102863/therapynotes-com> |
| en-IE | <https://www.getapp.ie/software/102863/therapynotes-com> |
| en-NZ | <https://www.getapp.co.nz/software/102863/therapynotes-com> |
| en-SG | <https://www.getapp.sg/software/102863/therapynotes-com> |
| en-ZA | <https://www.getapp.za.com/software/102863/therapynotes-com> |
| es | <https://www.getapp.es/software/102863/therapynotes-com> |
| es-CL | <https://www.getapp.cl/software/102863/therapynotes-com> |
| es-CO | <https://www.getapp.com.co/software/102863/therapynotes-com> |
| es-MX | <https://www.getapp.com.mx/software/102863/therapynotes-com> |
| fr | <https://www.getapp.fr/software/102863/therapynotes-com> |
| fr-BE | <https://fr.getapp.be/software/102863/therapynotes-com> |
| fr-CA | <https://fr.getapp.ca/software/102863/therapynotes-com> |
| nl | <https://www.getapp.nl/software/102863/therapynotes-com> |
| nl-BE | <https://www.getapp.be/software/102863/therapynotes-com> |

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