--- description: Learn more about Virtuagym. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Virtuagym Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Club Management Software](/directory/152/club-management/software) > [Virtuagym](/software/102773/virtuagym) # Virtuagym Canonical: https://www.getapp.com.au/software/102773/virtuagym Page: 1 / 12\ Next: [Next page](https://www.getapp.com.au/software/102773/virtuagym?page=2) > Virtuagym is all-in-one fitness business software for gyms, studios and personal trainers. Manage memberships, scheduling, billing and leads in one platform, and coach clients with workouts and nutrition plans in your branded app. Used by 9,000+ clubs, 45,000+ trainers and 30M+ users. > > Verdict: Rated **3.8/5** by 265 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Virtuagym • Save hours of admin every week - Automate sign-ups, contracts, renewals, recurring billing and invoicing, so you and your staff spend less time on paperwork and more time with members. • Get paid on time - Collect recurring membership fees automatically by card, direct debit or PayPal, accept cash at the front desk and send branded invoices. Outstanding payments are easy to track and follow up. • Flexible memberships and credits - Sell monthly memberships, class packs, trial offers and credit-based plans. Credits are deducted and renewed automatically when members book classes, PT sessions or facilities such as solariums. • Fast, secure check-in - Let members check in with RFID tags, access gates or the app. Access rules follow each member's plan automatically, and every visit is recorded for attendance tracking. • Keep members for longer - See who is training, who is slipping and who is at risk of cancelling in a retention dashboard based on attendance and app usage, then re-engage them with targeted follow-ups, challenges and community features. • Convert more leads into members - Capture prospects from your website, track them through ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 265 Reviews | | Ease of Use | 3.8/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Virtuagym - **Location**: Amsterdam, North Holland, Netherlands - **Founded**: 2008 ## Commercial Context - **Starting Price**: EUR 29.00 - **Pricing Details**: Virtuagym uses custom pricing tailored to the size and needs of each fitness business, so you only pay for the features you use. Your quote is based on: • Business type and size: solo personal trainer, boutique studio, gym or multi-location chain • Number of active members or clients • Modules you need: membership management, billing and payments, class and appointment scheduling, CRM and lead management, workout and nutrition coaching, webshop and business analytics • Add-ons such as a branded custom mobile app, access control and check-in hardware, and the video platform • Number of locations Included with your subscription: • Onboarding and setup support • Data migration from your current system • Customer support and access to the help center • Regular product updates at no extra cost How to get a quote: Book a free demo at virtuagym.com. A product specialist will walk you through the platform, answer your questions and prepare a personalized quote for your business. Your quote is based on: • Business type and size: solo personal trainer, boutique studio, gym or multi-location chain • Number of active members or clients • Modules you need: membership management, billing and payments, class and appointment scheduling, CRM and lead management, workout and nutrition coaching, webshop and business analytics • Add-ons such as a branded custom mobile app, access control and check-in hardware, and the video platform • Number of locations Included with your subscription: • Onboarding and setup support • Data migration from your current system • Customer support and access to the help center • Regular product updates at no extra cost How to get a quote: Book a free demo at virtuagym.com. A product specialist will walk you through the platform, answer your questions and prepare a personalized quote for your business. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Catalan, Dutch, English, French, German, Greek, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Turkish - **Available Countries**: Austria, Belgium, Canada, France, Germany, Ireland, Luxembourg, Netherlands, Spain, Switzerland, United Kingdom, United States ## Features - AI Copilot - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Alerts/Notifications - Application Management - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Collections - Automated Scheduling - Autonomous Task Execution - Availability Management - Belt Ranking Classification - Billing & Invoicing - Billing Portal - Booking Management ## Integrations (8 total) - Adyen - GitHub - Matrix - Meta for Business - PayPal Payments - Paysafe - Twitter/X - Xplor Gym UK ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Club Management Software](https://www.getapp.com.au/directory/152/club-management/software) ## Related Categories - [Club Management Software](https://www.getapp.com.au/directory/152/club-management/software) - [Membership Management Software](https://www.getapp.com.au/directory/171/membership-management/software) - [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software) - [Fitness Software](https://www.getapp.com.au/directory/673/health-fitness/software) - [Personal Training Software](https://www.getapp.com.au/directory/745/personal-trainer/software) ## Alternatives 1. [Mindbody](https://www.getapp.com.au/software/91024/mindbody) — 4.0/5 (2997 reviews) 2. [WellnessLiving](https://www.getapp.com.au/software/109617/wellnessliving) — 4.4/5 (614 reviews) 3. [Wodify](https://www.getapp.com.au/software/91421/wodify) — 4.5/5 (180 reviews) 4. [ClubRight](https://www.getapp.com.au/software/109185/club-right) — 4.8/5 (196 reviews) 5. [Vagaro](https://www.getapp.com.au/software/103275/vagaro) — 4.7/5 (3688 reviews) ## Reviews ### "BUSINESS PLANNING AND CUSTOMER SUPPORT" — 5.0/5 > **Oliver** | *20 August 2018* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The software is extremely versatile which has shaped the business direction of our physical activity intervention for the corporate market. The number of exercises and activities listed in the library is amazing, you can really shape your fitness programming to any demographic, we specialise in corporate health and the library provides everything and more for our exercise prescription. Finally, I find that the using the animated personal trainer is really motivating for clients as they are not intimidated by a perfectly toned personal trainer, which can be demotivating, this tool enables you to look at the character and visualise that you can do the exercise demonstrated by looking at an illustration. > > **Cons**: In the membership phase of setting up the software, it would be useful if you can delete membership you no longer wish to keep active, you can only disable them. However, when I asked a member of the customer support team did explain that other users accidentally deleted memberships, so this is why Virtuagym implemented the disable option. So I guess the users need to be more carefull. > > My business model required a software where we can prescribe and schedule exercise for business travellers and the Virtugym software has way exceeded our expectations and in fact has shaped our business plan much more than we could of antipated. ----- ### "Great all-in-one software for managing clubs" — 5.0/5 > **Kelly** | *18 December 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: High functionality, great user experience/design > > **Cons**: More options for reporting/analytics would be helpful. > > Great support. ----- ### "COULD BE AWESOME BUT IT NOT" — 3.0/5 > **Gregg** | *8 August 2020* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: WORKOUT BUILDER Extensive exericse library and custom exercises (including videos) are easy to add. MOBILE APPS There are Andriod and IOS App for customers and a Coaching App for coaches to use. They are good when they work. MANY FEATURES They provide features for Club management, and for coaches and customers. Have not found another software company that address all three well. > > **Cons**: EXTREMELY OVERPRICED. Im a small owner operator and they charge me $300AUD a month. BUGS GALORE .It often has bugs and therefore doesnt work efficiently. IOS MOBILE APP - Has not been updated since 2018 and it has taken me over 2 months to get them to do it. > > Lack honesty and integrity: they have been dishonest on a number of occassions adn never admit that they are lying to you. They promised us a payment provider other than PayPal in 2016, and we are still waiting. They dont seem to care that much for clients outside of The Netherlands. Very poor support: take too long to return communications, many customers IOS APP's have not been updated since 2018 when they claimed to have notified us all about a change in Apple App store policy and even after two years of apps not being updated they belived it was not their responsibility to assist their customers. During COVID closure they continued to charge full price and even took extra payments out of our account while we were closed and had no income. ----- ### "Slow Start" — 4.0/5 > **Susan** | *29 July 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Our studio loves the Community feature of this product to share information, updates, and ease of engagement with clients. Ease of scheduling classes and other functions increases the more you use the platform. The use of groups for specific modalities and increased engagement with instructors is another plus. The mobile app and additional Nutrition App through the PRO feature is also a great feature to pair fitness and nutrition. > > **Cons**: The financial set-up was a nightmare at the start as we were not able to use US payment systems. The turn around time from PaySafe was not at all conducive to good business practices. This seems to have been recently rectified with the addition of other payment options. > > Client engagement is active with use of the platform. ----- ### "Great customer service and timeliness\!" — 5.0/5 > **Colten** | *4 October 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love how user-friendly Virtuagym has been. From the sign up process to the member management, the system is very easy to work with. > > **Cons**: The transition from our previous software company to Virtuagym could've got a little easier, specifically talking about the transferring of payment methods. We're struggling to get ALL of our current members involved with the app and to set up their payment methods. > > Overall, I'm please with our new software company, Virtuagym. They've been able to answer any and all questions that we've had. ----- Page: 1 / 12\ Next: [Next page](https://www.getapp.com.au/software/102773/virtuagym?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/102773/virtuagym) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data