Administrator's Plus

AdministrationPlus is excellent for being Web-Based, and cloud implementation. It has a mobile App that complements the functionalities and increases the interaction with the students, creates visibility, allows a record of evidence in the educational process and documents all the records associated with the fulfillment of the objectives of the students. AdministrationPlus has established itself as a stable, complete and reliable tool.

Rediker is a family owned company and it shows, and in the most positive of ways. Some of these bigger companies may have more resources but also an incoherent strategy a lot of the time. Rediker seems to know who it is and where it wants to go, and now it's just a matter of executing, and I see them doing just that. I cannot stress how helpful Rediker was to us during Covid-19. They released the Google Classroom / Rediker GradeBook integration in December/January, then in March Covid hit and we were just so grateful to rely on Google Classroom AND just dump the grades into the Rediker GradeBook, without the teachers having to double enter everything. That one thing puts Rediker into a whole different category, such that if you're using Google Classroom you really need to look at Rediker and see if it would fit your school's needs. It will 100% fit your budget as compared to any other system with the features Rediker has. Also their Support and Cloud Services and Sales teams were just awesome and responsive during Covid. Many competitors' systems in our area at least "fell down" at some point, especially those first few weeks, but Rediker remained rock solid the whole time, we had no outage or even latency the entire time.

Our school has been using Admin Plus, Teacher's Plus Gradebook, Plus Portals, and Forms for three years. The first impressions is that different modules have different look and feel. I believe that Rediker has developed software for years but hasn't taken the time to redesign some older modules to work with recent ones. Some newer modules (i.e Portals) work better than older ones. Some modules don't communicate with each other at all which is very frustrating. The underlying database seems to have enough fields and capabilities to be able to accommodate our school. However, in order to customize screens you basically have to go into "programming" mode that is not very intuitive for end users. We have to provide a full-time person to write reports because it is a very technical task. When doing lookups of data, the options are very limited. AdminPlus is pretty slow as we are running the cloud option. After a while this becomes annoying because of the extra seconds on every click that users must go through. Whenever you are trying to do Excel exports or you want to upload files to the portfolio, the files must be placed on a temporary server located at their location. It adds an extra unnecessary step. As a matter of fact, the software is full of unnecessary steps. To first log on in the morning, you have to go to four different screens. When you are finally logged in, you have to go and close the other two windows that the program left open in the logon process.

I have to say that technical support is pretty good. They are accessible and knowledgeable. However, we find ourselves having to call them way more than we would wish.

The pricing is confusing. Between last year and this year they changed our pricing from school to a per student pricing. We originally bought this software because it was cheaper than Blackbaud. However, I feel that with the nickel and diming in our bills, I am not sure we are saving money.

Purchasing a whole school system is a difficult process. We are now in the process of deciding whether to bite the bullet and change again to something else. I wish we would have seen more than the "demo" when we first purchased. The little things about this software will ruin your work day. This is death by a thousand cuts.

Having used Administrator's Plus for six years now, we continue to discover new features that simplify our work. The support team's dedication to personalizing processes for our institution has been invaluable.