
About Paylocity
Paylocity is an online payroll and human capital management solution for small and mid-sized businesses. The solution offers various features including payroll, human resources, administration, time & labor, and talent management. It has self-service capabilities which enables employees to access their information such as pay, benefits and time-off details. Paylocity offers various tools including QuickPay (to process payroll in batches), paycheck calculator, third-party direct deposit and check-creation capabilities, and Affordable Care Act compliance. Other human resource features include reporting and analytics and on boarding service. Users can also extract information from 100+ standard reports. It has an easy to use HR insights chart, ACA Reporting, and Point-in-time reporting. Users also have the option to get access to tax experts who can help them in tax filings and generate quarterly & year-end reports. Paylocity helps users to automate the benefit administration. Users can opt for time & labor solution also, which helps in managing time and attendance data for employees.
Paylocity is available for all industries across North America, and is also accessible via Paylocity mobile app.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paylocity
Key benefits of Paylocity
Paylocity is capable of integrating with most of the retirement plans, general ledger and time and attendance applications.
Users can take help for filing taxes directly from experts via Paylocity Web Pay.
It allows users to generate insights charts, view real-time analytics and can schedule reports to be automatically generated.
Users can access their Paylocity personal data via a self-service portal.
Through its custom announcements, enrollment rules, and eligibility groups, users can ensure the complete enrollment of employees.
Business size
Deployment
- Cloud-based
- On-premises
Markets
United States
Supported Languages
English
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Paylocity
Images






Features
Total features of Paylocity: 96
Alternatives
ADP Workforce Now

Paychex Flex

Paycor

Paycom

Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Slow but thorough
Reviewed on 01/05/2021
Personablity and productivity were high on their good side and the overall flow and application of...
Personablity and productivity were high on their good side and the overall flow and application of the app or desktop site were both high positives, and even though you had to wait 48 hours usually for a response, when you needed help you at least know they're reliable and responsible...even if they're not hasty.
Pros
This company had excellent rollout of the product into the work environment with the most amazing customer support I've ever received. Training and utilization were easy to understand and execute, with very little hiccups at all. Their app is colorful and keeps you very updated on your progress and profile management issues!
Cons
There wasn't an easy way to find answers to questions "fast", you would always get a personable and functional response to your questions from a real human who knew your name, but sometimes an immediate assist is more important than an overly communicative/thorough one.
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great system that's flexible and I can pay for what I need
Reviewed on 04/08/2022
Pros
I love the interface and intuitive location of tabs. Finding what I need is easy and the search gets me answers to most questions without having to call tech support
Cons
I don't like that my account manager keeps changing, I understand turn over is high currently but it's much better to not have to "fill in" each person I call on whatever issue we were working on. There is currently a gap between what we can do remotely on the mobile app and what we can do in the browser based system. I need more functionality on the mobile devices.
Reasons for Switching to Paylocity
Their ability to give me what I need and not some giant package with things that cost me but I'll never use... Paychex was comparably priced but the company didn't seem like they would keep up with product development as well as Paylocity.- Industry: Commercial Real Estate
- Company size: 11-50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Cannot advise against it enough
Reviewed on 14/07/2022
I had so many difficult conversations with the implementation specialist and our "dedicated support...
I had so many difficult conversations with the implementation specialist and our "dedicated support team" aka 1-800 number. He was a senior specialist and was absolutely incompetent. We switched from BambooHR and they didn't transfer our data correctly- incorrect start dates and direct deposit info. They wanted me to manually collect everyone's bank information then enter it in when we ran the first payroll- unacceptable.
We had to wait a month before our hourly time clock was up and running because that's a different implementation team- we had to use Harvest in the interm.
The teams are too siloed to help with each other. At one point, the dashboard was broken and I couldn't access the help desk. The implementation specialist refused to give me their 1-800 number or email which is so odd. While I was on the phone with him, I googled it, found it, then asked him why he was being so difficult.
I would have questions about the onboarding forms which are not intuitive at all, and onboarding team couldn't tell me how to give certain admins access to the forms I was creating. Even when our accountant was given full admin account access (she was the one running payroll), she still wasn't able to call in and get help over the phone because she wasn't on the approved phone call list. Dated, clunky product, horrible service.
Pros
I liked that it had performance reviews, time tracking, and what I thought was customizable onboarding.
Cons
The teams are too siloed, sending offer letters isn't easy, it's not intuitive.
- Industry: Hospital & Health Care
- Company size: 51-200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Decent System but still lack luster
Reviewed on 14/04/2022
Its been ok. I've been able to use it to the best I can and show the employees how to use it. The...
Its been ok. I've been able to use it to the best I can and show the employees how to use it. The software for the most part is easy and most people like it better then our old product.
Pros
My favorite thing about the software is Community, Onboarding and Recuriting. Community is a super fun tool that allows our employees to connect with each other with has been difficult throughout the pandemic. Onboarding is easy and fun and recuriting is a piece of cake! I love being able to everything in one system. We love the mobile app too!
Cons
PTO is very confusing to track and to allow employees to understand. In order to add on anything it takes forever and the Self Service Portal looks a little out of date.
Alternatives Considered
PaycorReasons for Choosing Paylocity
Old System that was out of date.Switched From
Paychex FlexReasons for Switching to Paylocity
Sales Team didn't pressure our upper management.- Industry: Real Estate
- Company size: 201-500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good product, terrible support
Reviewed on 07/07/2022
Our team has lots of experience migrating large systems from one software provider to another;...
Our team has lots of experience migrating large systems from one software provider to another; while these projects are always nuanced and challenging, we've never experienced the lack of support and integrity that we experienced with Paylocity.
Pros
The product is both well designed and executed. While implementation and support have been another story, the product's functionality and ease of use have been enjoyed by both our administrators and users.
Cons
Unfortunately, our organization had an extremely poor implementation experience. Like many, our industry has some unique payroll tracking and reporting requirements; however, through numerous meetings, Paylocity's salespeople and implementation specialists ensured the product could handle these requirements out of the box. With consultation from Paylocity's team, we scheduled over three months to implement and test the product before going live for a stress-free experience. Unfortunately, our experience was the opposite of what was promised. In addition to breaking numerous commitments and being misadvised by our implementation specialist on multiple occasions, we were not re-assigned an implementation specialist for over a month, which pushed us past our "go-live" date.
Ultimately, we had to self-implement the product to a large degree. After seven months with the product, we are still waiting on promised fixes to multiple issues. We have tried for months to address these experiences and concerns with Paylocity's [SENSITIVE CONTENT] of Implementation Services and other higher-ups. Unfortunately, our e-mails go unanswered for weeks, and the short responses we receive don't address the topics we have raised.
Paylocity FAQs
Below are some frequently asked questions for Paylocity.Q. What type of pricing plans does Paylocity offer?
Paylocity offers the following pricing plans:
- Free Trial: Not Available
Please contact Paylocity for pricing details.
Q. Who are the typical users of Paylocity?
Paylocity has the following typical customers:
11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Paylocity support?
Paylocity supports the following languages:
English
Q. Does Paylocity support mobile devices?
Paylocity supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Paylocity integrate with?
Paylocity integrates with the following applications:
ApplicantPRO, ClearCompany, FCRM Insurance, PiiQ by Cornerstone
Q. What level of support does Paylocity offer?
Paylocity offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
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