--- description: Learn more about Square Appointments. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Square Appointments Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/316/appointments-scheduling/software) > [Square Appointments](/software/102687/square-appointments) # Square Appointments Canonical: https://www.getapp.com.au/software/102687/square-appointments Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/102687/square-appointments?page=2) > Square Appointments provides online booking software for managing appointments, staff schedules, and services on a centralized platform. It syncs in real time, enabling clients to book 24/7 via a customizable site. Features include resource management, automated reminders, waitlists, and integrated payment processing for various methods. Businesses can reduce no-shows with customizable policies and prepayment options. > > Verdict: Rated **4.5/5** by 254 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Square Appointments Let customers find and book services online 24/7 with an easy-to-use website that reflects the brand's style. Choose the colors, layout, and pages that give the best first impression. Send automatic appointment reminders to customers via SMS and/or email. Sync with Google Calendar to automatically block personal events and avoid double bookings. Create an enforceable fee policy for last-minute cancellations and no-shows. Create resources, such as rooms, stations, or chairs and assign them to services that require them, so they get booked when clients make appointments. Let customers book directly from the website by adding the booking widget, compatible with sites powered by Squarespace, Wix, WordPress, and more. Square Assistant is a smart, automated messaging tool that replies to clients on the brand's behalf to confirm, cancel or reschedule appointments, 24/7. Sync schedules across multiple business locations, even if customers are in different time zones. Let clients book multiple services with different service providers on the booking site, and streamline checkout with a single transaction and automatic tip splitting. Use windows of processing time to book additional appointments. Accept any kind of payment, including contactless and chip. All sales details are integrated in the POS. Keep a card on file to hold appointments, require prepayment for services, or charge cancellation fees. Send professional estimates and invoices with automatic customer reminders. Track those payments in real time. Next-business-day transfers are free. Access your money the same day or instantly with just a 1.5% fee per transfer. Introduce your business to new customers through customizable plastic gift cards. Get eGift cards free to make shopping easy for customers. Square complies with all required PCI standards. The information that customers submit is encrypted to the servers. Key in credit and debit cards directly from an appointment using a phone or computer. Offer discounts for special events or special customers. Build relationships with customers by keeping profiles on file. Never forget a birthday or a customer’s special preference thanks to easy-to-add notes. Provide an exceptional customer service by seeing all customer communication and activity in one place with Square Messages. See what services and products customers have purchased before so managers can make recommendations for them in the future. Square Marketing lets teams send custom email marketing campaigns to engage customers. Square Loyalty allows you to create a loyalty program to keep customers coming back. Additional fee Allow employees to log in to view and manage calendars themselves. Assign different sets of permissions to different roles in the store. Allow a manager to issue refunds, for example. Ring up a service and a product in the same transaction for easy checkout. Create a free, shoppable website in minutes with the intuitive website builder. Let customers shop entirely online or order online and pick up in store. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 254 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Square - **Location**: San Francisco, US - **Founded**: 2009 ## Commercial Context - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Your complete business toolkit, starting at $0. Choose from value-packed plans. No hidden fees or locked-in contracts. Cancel or switch anytime. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Japanese, Spanish - **Available Countries**: Australia, Canada, France, Ireland, Japan, Spain, United Kingdom, United States ## Features - API - Access Controls/Permissions - Accounting Integration - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Booking Notes - Booth Rental Management - CRM - Calendar Management - Calendar Sync - Calendar/Reminder System - Campaign Management - Channel Management - Class Management ## Integrations (27 total) - 123FormBuilder - ActiveCampaign - Bench - BigCommerce - ClassPass - Cognito Forms - Commerce Sync - DAVO - Ecwid - GoDaddy POS - Google Calendar - Gravity Forms - Homebase - Humanity Schedule - Hurdlr ... and 12 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software) ## Related Categories - [Appointment Scheduling Software](https://www.getapp.com.au/directory/316/appointments-scheduling/software) - [Waitlist Software](https://www.getapp.com.au/directory/1575/waitlist/software) - [Time Clock Software](https://www.getapp.com.au/directory/265/time-clock-attendance/software) - [Marketing Automation Software](https://www.getapp.com.au/directory/308/marketing-automation/software) - [Payment Processing Software](https://www.getapp.com.au/directory/23/payment-management/software) ## Alternatives 1. [Goldie](https://www.getapp.com.au/software/2061688/goldie) — 4.8/5 (1129 reviews) 2. [Acuity Scheduling](https://www.getapp.com.au/software/91169/acuity-scheduling) — 4.8/5 (5741 reviews) 3. [Doctoralia for Specialists](https://www.getapp.com.au/software/2058133/doctoralia-pro) — 4.7/5 (409 reviews) 4. [Vagaro](https://www.getapp.com.au/software/103275/vagaro) — 4.7/5 (3479 reviews) 5. [Jobber](https://www.getapp.com.au/software/90723/jobber) — 4.6/5 (1420 reviews) ## Reviews ### "Keeps you in the know\!" — 5.0/5 > **Desiree** | *28 February 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: I love the app. Easy to use you can manage everything for your clients in one simple place. I used the free version and it has everything you need. It helps you make and keep track of appointments also sends SMS messages to remind you ahead of time. The calendar feature is also great and keeps you from double booking. > > **Cons**: The app gliches from time to time. I have had to remove it from my phone and re install it. > > Overall it is great. Everything you need to keep up to date on clients and there needs in one easy free spot. ----- ### "Square excellence" — 5.0/5 > **Samantha** | *20 April 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: That's it's easy to use and no extra cost with my square business account which is great > > **Cons**: There's nothing that I disliked about it I like that I can use it with my square business account at no extra cost > > Great experience with this have no e issues and easy to understand even for the beginners ----- ### "Great start but needs improvement" — 3.0/5 > **Veronica** | *29 May 2025* | Cosmetics | Recommendation rating: 3.0/10 > > **Pros**: I liked how easy it was to use and set up - it also looks very chic looking too for the client in the check out moment > > **Cons**: AI assistant lost us lots of clients - as well as the charge to credit card on file did not work for us for some reason. We also colour coded all our different appointments yet that didnt work > > Over all it got the job done however there are many areas to be fixed, and individual employees reports need to be available ----- ### "want to streamline your customer interactions?" — 5.0/5 > **joshua** | *13 July 2025* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: very streamlined and accomplishes multiple aspects of engaging with clients from the 24 hour a day appointment setting to accepting payments and even reminders. > > **Cons**: technical support seems unqualified and the actual application itself could be improved. there's numerous times that it's crashed or frozen and the support seems like what I'd expect from my local electronics store and not a global tech company > > overall very good and the free option is a great way to try it out without a financial commitment. Definitely worth the money ----- ### "Great if all you need is a free booking service." — 5.0/5 > **Heather** | *16 May 2025* | Health, Wellness & Fitness | Recommendation rating: 2.0/10 > > **Pros**: It’s free, they have a waitlist option for clients who can’t find an appointment that fits their schedule. Once on the list it send a text or email the moment an appointment becomes available due to a cancellation. > > **Cons**: If you want more options with it like multiple locations or businesses then you have to pay for a subscription. > > I enjoyed it. But once I paid for a subscription square buckled and dumped you on texts an emails whereas another platform could give me unlimited emails. Make sure and check that the paid subscription meets all your requirements. For instance, you couldn’t pre charge new consultations. You could only pre charge all services. You couldn’t safe pictures or documents under client profiles. ----- Page: 1 / 11\ Next: [Next page](https://www.getapp.com.au/software/102687/square-appointments?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/102687/square-appointments) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data