Datamolino

Pros

I have been using Datamolino for a while and it is really easy to understand, set up, and use. The customer service is fantastic.

The accuracy is really good, yes things do not always come out correctly, but there is a smiple system to tell them where the problems are and they are dealt with quickly and efficiently.

With all software, things go wrong, but you can be assured the staff at Datamolino will be more than willing to listen to the issues, will get back to you in moments, and the development team really do listen and take your suggestions seriously.

Cons

Ocacsionally I have made the silly mistake of uploading a whole file more than once, and realise as I have dragged it into the box, but before I confirm. the problem is the file starts it upload immediately so I have to remember to let it finish and go back in and delete it. The development have said they are looking into a way to have a second confirm level so that does not happen. All my doing not theirs, but the only issue I have with the software.

Pros

Fully automated compared to other competitors. Great UI.

Cons

Price, but with everything - you get what you pay for. I switched for a time to try and safe money but ended up coming back to these guys as the other software increased my workflow due to lack of automation.

Pros

Datamolino's "fingerprint" approach to establishing new suppliers works really well. You engage with real people and you can converse with them to get the standard setup to exactly what you want. The team is responsive and customer service is excellent. You don't have to compromise or work around the limitations of AI or computer generated document recognition, which his really helpful.

Cons

The integration with other XERO apps wasn't always seamless, but the potential with, for example, ApprovalMax is huge if you persevere. Sometimes you get tripped up as all three apps (XERO, Datamolino and ApprovalMax) start trying to do each other's jobs. Also, from here in the Southern hemisphere, connection and response speeds tended to be slower than for XERO (hosted locally) as Datamolino lives in Europe.

Pros

Datamolino has saved us so much time over the years. It allowed us to focus on building the business and creating better product rather than bookkeeping and entering invoices. It's fast, accurate and has many features that beat all the competition.

Cons

Any issues that we have had have been dealt with quickly.

Pros

Datamolino has helped expedite and automate invoice management and processing immensely! I was tasked with decreasing the time it takes to process invoices. While we can't automate the process entirely, it has increased our efficiency and accuracy.

Cons

Any issues I've had, the team is very quick to respond and explain or fix the problem. Due to time zone differences, updates may be scheduled while I'm still working, but that has only been an issue once or twice in four months.