Zoho Inventory

Order and inventory management for growing businesses

4.5 /5 (321 reviews) Write a Review!

Zoho Inventory Overview

What is Zoho Inventory?

Zoho Inventory is cloud-based inventory management software that helps businesses create and manage both sales and purchase orders and track inventory. Features include item and order management, inventory control, warehouse management, multi channel selling, and more. The platform offers integration with online sales channels like Amazon, eBay, and Etsy, shipment tracking tools such as AfterShip and DPD, shopping carts like Shopify, as well as other Zoho apps such as Zoho Books accounting software, Zoho Analytics, and Zoho CRM. Zoho Inventory also offers a mobile app for Android and iOS devices, which allows users to manage contacts, access real-time data, track sales orders, manage multiple warehouses, view invoices and payments, and more, whilst on-the-go.

Businesses can automatically update their inventory quantities across all selling channels whenever a sale is made thanks to Zoho Inventory's automatic quantity adjustment feature. Businesses can monitor stock levels and the system can automatically re-order stock when levels hit a certain point. The platform facilitates the automation of the entire sales process, including the creation of sales orders, printing shipping labels, shipping products, tracking the delivery status, and sending invoices to customers.

The comprehensive dashboard tool within Zoho Inventory provides businesses with reports to get instant visibility into business metrics such as inventory levels, order fulfillment rates, product sales, purchase order history, and more. Users can see which products are best-sellers with sales reports and get details about loyal customers and their payment history.

Zoho Inventory Overview

Cost

Starting from
USD 49.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

14 day free trial. A free version is available for up to 20 online orders and 20 shipments per month.

Basic: $49/organization/month. Includes 1500 online orders & 150 shipments per month.

Standard: $99/organization/month. Includes 10000 online orders & 1000 shipments per month.

Professional: $249/organization/month. Includes 30000 online orders & 3000 shipments per month.

Quotes for larger subscription packages are available on request. Discounts are available for annual subscriptions.

Discounts are available for nonprofit organizations.


Zoho Inventory Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia, India
Supported Languages
English

Media

Get instant updates when orders are packed, shipped and delivered, with the Zoho Inventory iOS app
The Zoho Inventory dashboard gives a total overview of items sold, product details, popular items, and more
Manage products and customers in the contacts section of Zoho Inventory
Manage orders from different channels across each stage of the fulfillment process with Zoho Inventory
Get actionable data and make better decisions with reports from Zoho Inventory. Download reports as PDFs or XLS files.
View all sales orders and their respective statuses in Zoho Inventory
Zoho Inventory video Zoho Inventory video Zoho Inventory screenshot: Get instant updates when orders are packed, shipped and delivered, with the Zoho Inventory iOS app Zoho Inventory screenshot: The Zoho Inventory dashboard gives a total overview of items sold, product details, popular items, and more Zoho Inventory screenshot: Manage products and customers in the contacts section of Zoho Inventory Zoho Inventory screenshot: Manage orders from different channels across each stage of the fulfillment process with Zoho Inventory Zoho Inventory screenshot: Get actionable data and make better decisions with reports from Zoho Inventory. Download reports as PDFs or XLS files. Zoho Inventory screenshot: View all sales orders and their respective statuses in Zoho Inventory

Zoho Inventory Reviews

Zoho Inventory Reviews

Overall rating
4.5
/
5
Excellent
188

Very good
112

Average
13

Poor
7

Terrible
1

Value for Money
4.4
Features
4.3
Ease of Use
4.4
Customer Support
4.3
93% recommended this app
Lina maria V.

Easy to use and very effective


Luke M.

Fit Our Client's Needs Very Well

Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use


Whitney S.

My daily savior


Brett D.

Love the Concept, reality is that its not ready for ecommerce

Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels.

We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished.

I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.


James P.

Affordable Inventory solution

It makes it very easy for us to track the movements of the products we sell.


Lina maria V.

Easy to use and very effective

Used Weekly for 6-12 months
Reviewed on 01/08/2018
Review Source: Capterra

Pros

We acquired Zoho Inventory through our Computer and Computing Department, which, observing the great problems that were presented to us with the classification of samples, offered this excellent tool that, complemented with other software, has substantially improved our performance at work.

Zoho Inventory is a powerful tool that allows us an adequate and standardized classification of our chemical samples, converting them into information that can be inventoried, leaving as a result the organization that every company or corporation in charge of the chemical area wants, that is, a sample coherently organized. For this reason we strongly recommend this software.

Cons

A software that is constantly updated and improved, based on the observations and suggestions of its users; with a technical department of high capabilities that identify software problems and improve them in their updates, because I believe it is a software that has no weak points that have to be reviewed here.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Luke M.
Industry: Automotive
Company size: 2-10 Employees

Fit Our Client's Needs Very Well

Used Daily for 1-5 months
Reviewed on 29/08/2019
Review Source: GetApp

Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use

Pros

Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.

Cons

For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Whitney S.
Industry: Marketing & Advertising
Company size: 2-10 Employees

My daily savior

Used Daily for 6-12 months
Reviewed on 03/10/2020
Review Source: GetApp

Pros

The enhanced tracking features is what brought me to Zoho Inventory but we use every part of it now.

Cons

Updating product images a bit time consuming.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brett D.
Industry: Executive Office
Company size: 2-10 Employees

Love the Concept, reality is that its not ready for ecommerce

Used Daily for 6-12 months
Reviewed on 04/10/2018
Review Source: Capterra

Poor. I ran out of room on the cons: lack of business acumen. No ability to convert or auto convert specific sales transactions from various sales channels to final invoice in zoho books. The funny thing in discussing the sales order to invoice issue, "So many people ask for the capability". Crazy idea for an ecommerce co with multiple landing pages, Social media, and various sales channels.

We have attempted to work with Zoho One and Zoho Inventory because I love the concept of having all the various systems on a single platform. You would think the mitigation of risk in todays world of ecommerce might be accomplished.

I think what Zoho has perfected is the proverbial "Jack of all trades and master of none". There are simply countless holes, errors, and omissions that for one reason or another Zoho's Development team have not addressed or can not get to because the list of fixes is too long.

Pros

proposed functionality and inter connectivity with CRM, campaign, books, etc...

Too bad it does not work

I do like the chat to support, although they rarely have answers. When attempting to chat to support tonight for the below issues the system turned it into an email. Hopefully they will get back to us over the next 2-3 days.

Cons

Does not work or function properly.

example 1) ~500 transactions via amazon merchant fulfilled. Inventory was out of sync within 2 days. Orders stopped being pushed from amazon into our system as sales orders and the customer service issues ensued. Zoho had no answer and we turned off the inventory. Most if not all 3rd party consultants we have spoken to advocate back end fixes using Zoho Creator and deluge.

example 2) We add a new zoho one license for a consultant yesterday. a) the new email assigned to the consutlant does not work. b) zoho inventory decides to do a reset asking the consultant and all of our employees to walk thru the start up menu. Upon enabling zoho inventory once again, all of our transactions except those for the past 4 days are accurately in zoho inventory are in the system as sales orders. Upon review of our amazon marketplace zoho inventory integration it was turned off. Upon attempting to enable the amazon marketplace integration the application immediately recognized our credentials. Just missing last 4 days sales orders.

No integration with shipstation, its on their roadmap.

No ability to concurrently hold and run amazon merchant fulfilled and amazon FBA inventory, not supported by zoho inventory. Its either one or another.

Zoho flow integrator is limited and most 3rd party consultants laugh when you ask about using the application to resolve some of the funcationality issues between the various zoho applications.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

James P.
Industry: Information Technology & Services
Company size: 2-10 Employees

Affordable Inventory solution

Used Weekly for 1+ year
Reviewed on 23/09/2020
Review Source: SoftwareAdvice

It makes it very easy for us to track the movements of the products we sell.

Pros

Works well with Zoho books hence easy to carry out a product cycle from purchasing to selling, and carreige inwards.

Cons

Does not work like a typical inventory system other than sales inventory hence only limited if you are working with stock inventory.

Rating breakdown

Ease of Use

Likelihood to recommend: 9.0/10

User recommendation
8.6/10
Based on 321 user ratings
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Zoho Inventory Pricing

Zoho Inventory Pricing

Starting from
USD 49.00/month
Free Trial
Free
Subscription
Value for money

14 day free trial. A free version is available for up to 20 online orders and 20 shipments per month.

Basic: $49/organization/month. Includes 1500 online orders & 150 shipments per month.

Standard: $99/organization/month. Includes 10000 online orders & 1000 shipments per month.

Professional: $249/organization/month. Includes 30000 online orders & 3000 shipments per month.

Quotes for larger subscription packages are available on request. Discounts are available for annual subscriptions.

Discounts are available for nonprofit organizations.

14 day free trial. A free version is available for up to 20 online orders and 20 shipments per month.

Basic: $49/organization/month. Includes 1500 online orders & 150 shipments per month.

Standard: $99/organization/month. Includes 10000 online orders & 1000 shipments per month.

Professional: $249/organization/month. Includes 30000 online orders & 3000 shipments per month.

Quotes for larger subscription packages are available on request. Discounts are available for annual subscriptions.

Discounts are available for nonprofit organizations.

Value for Money
4.4/5
Based on 321 user ratings
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Zoho Inventory Features

Zoho Inventory Features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Data Import/Export
Document Management
Document Storage
Inventory Management
Inventory Tracking
Monitoring
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.3/5
Based on 321 user ratings
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Categories

Additional information for Zoho Inventory

Additional information for Zoho Inventory

Key features of Zoho Inventory

  • Accounting management
  • Add more selling channels to scale your business
  • Application integration
  • Applications management
  • Complete billing & invoicing
  • Create sales orders in minutes
  • Create shipping labels
  • Delivery tracking
  • End-to-end tracking
  • Free software provided with paid version
  • Import/export date anytime
  • Integrate with Etsy, eBay, Shopify, Amazon and more
  • Inventory Management
  • Inventory control
  • Inventory optimization
  • Inventory replenishment avoids stock-outs
  • Manage Multiple warehouses from single control point.
  • Open API
  • Order Management
  • Order fulfillment
  • Order processing
  • Purchase Order Management
  • Real-time comparisons
  • Sales analytics
  • Sales reporting
  • Software inventory
  • Software management
  • Sync customers, orders & finances with CRM integrations
  • Warehouse Management

Benefits

  • Identify which products are the best selling, most popular items and see which products are running low on stock, from the Zoho Inventory dashboard.

  • Receive alerts when an item is running low and use the automatic reordering feature to ensure that stock-outs never occur.

  • Insights and inventory forecasting from Zoho Inventory's reports mean that a store need never be under-stock or overstock of items again.

  • Zoho Inventory automatically synchronizes stock quantities across all sales channels. Any changes made in one channel will instantly appear across all others, eliminating the risk of listing errors.

  • Keep track of orders and shipments via Zoho Inventory's 25 shipping service integrations. Get real-time shipping rates, the latest transit status updates, and receive notifications when a shipment has been successfully delivered.

  • All inventory, orders, shipments, finances and customers can be managed in-sync thanks to Zoho Inventory's integration with Zoho Books and Zoho CRM.

  • Zoho Inventory FAQs

    Zoho Inventory FAQs

    Below are some frequently asked questions for Zoho Inventory.

    Q. What type of pricing plans does Zoho Inventory offer?

    Zoho Inventory offers the following pricing plans:

    Starting from: USD 49.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    14 day free trial. A free version is available for up to 20 online orders and 20 shipments per month. Basic: $49/organization/month. Includes 1500 online orders & 150 shipments per month. Standard: $99/organization/month. Includes 10000 online orders & 1000 shipments per month. Professional: $249/organization/month. Includes 30000 online orders & 3000 shipments per month. Quotes for larger subscription packages are available on request. Discounts are available for annual subscriptions. Discounts are available for nonprofit organizations.

    Q. What are the main features of Zoho Inventory?

    Zoho Inventory offers the following features:

    • Accounting management
    • Add more selling channels to scale your business
    • Application integration
    • Applications management
    • Complete billing & invoicing
    • Create sales orders in minutes
    • Create shipping labels
    • Delivery tracking
    • End-to-end tracking
    • Free software provided with paid version
    • Import/export date anytime
    • Integrate with Etsy, eBay, Shopify, Amazon and more
    • Inventory Management
    • Inventory control
    • Inventory optimization
    • Inventory replenishment avoids stock-outs
    • Manage Multiple warehouses from single control point.
    • Open API
    • Order Management
    • Order fulfillment
    • Order processing
    • Purchase Order Management
    • Real-time comparisons
    • Sales analytics
    • Sales reporting
    • Software inventory
    • Software management
    • Sync customers, orders & finances with CRM integrations
    • Warehouse Management

    Q. Who are the typical users of Zoho Inventory?

    Zoho Inventory has the following typical customers:

    , , , ,

    Q. What languages does Zoho Inventory support?

    Zoho Inventory supports the following languages:

    English

    Q. What type of pricing plans does Zoho Inventory offer?

    Zoho Inventory has the following pricing plans:

    Free, Subscription

    Q. Does Zoho Inventory support mobile devices?

    Zoho Inventory supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does Zoho Inventory integrate with?

    Zoho Inventory integrates with the following applications:

    PIMworks, SPS Commerce Fulfillment, Slack, Workato, Zendesk, Zoho Analytics, Zoho Books, Zoho Cliq, Zoho Commerce, Zoho Flow

    Q. What level of support does Zoho Inventory offer?

    Zoho Inventory offers the following support options:

    FAQs, Knowledge Base, Online Support, Forum, Phone Support, Video Tutorials