
About Odoo
Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.
Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.
Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.
Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.
Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.
Pricing starting from:
USD 20.00/month
- Free Version
- Free Trial
- Subscription
Key benefits of Odoo
-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).
-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.
-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.
-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.
-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.
Devices
Business size
Markets
United Arab Emirates, Argentina, Austria, Australia, Bangladesh, Belgium, Bahrain, Brazil, Canada, Switzerland, Chile, China, Colombia, Germany, Denmark, Egypt, Spain, Finland, Fiji, France, United Kingdom, Hong Kong SAR China, Indonesia, Ireland, India, Iran, Italy, Jordan, Japan, Cambodia, Kuwait, Lebanon, Liechtenstein, Luxembourg, Monaco, Myanmar (Burma), Mongolia, Maldives, Mexico, Malaysia, Netherlands, Norway, New Zealand, Oman, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Puerto Rico, Portugal, Qatar, Romania, Saudi Arabia, Solomon Islands, Sweden, Singapore, Syria, Thailand, Taiwan, United States, Vietnam, Yemen, South Africa and 59 others
Supported Languages
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant and 20 others
Pricing starting from:
USD 20.00/month
- Free Version
- Free Trial
- Subscription
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Features
Total features of Odoo: 374
Alternatives
Dynamics 365

Zoho CRM

NetSuite

Salesforce Sales Cloud

Reviews
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- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Odoo is a great alternative
Reviewed on 17/03/2022
I enjoyed using Odoo in 2021.
They have tons of tutorials.
Access to experts and a knowledge base...
I enjoyed using Odoo in 2021.
They have tons of tutorials.
Access to experts and a knowledge base for just about everything you need.
Pros
I love that multiple users can use Odoo and that it had many dimensions. Use what you need, don't pay for what you don't need.
Cons
I wish their financial statements were easier to format in the community version.

- Industry: Industrial Automation
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Buckle your seatbelt, it's going to be a bumpy ride!
Reviewed on 07/10/2020
The biggest hurdle was the initial implementation so this may be something you would need to...
The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME
Pros
Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally.
The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work.
The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.
Cons
The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly
Alternatives Considered
StatiiReasons for Switching to Odoo
It wasn't the cheapest but wasn't the most expensive either AND the functionalities offered were not so complex that we'd be paying for a system and not utilising most of the features.- Industry: Wholesale
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great software, but avoid Odoo direct Implementation
Reviewed on 22/03/2022
We were quickly convinced that Odoo as a system was going to be the right choise for us and our...
We were quickly convinced that Odoo as a system was going to be the right choise for us and our business evolution. Changing the company mindset of using Spreadsheets and custom independent apps over to a proper ERP/CRM system was a big step and challenge, but ultimately worth it.
We innitially decided to go with Odoo's drect "Success Plan" packages to help us get up and running. These are working on a hourly basis, and everything they do/say/write is deducted accordingly. As we were new to this, we got hooked into their "system" by being told we needed about XXX hours for helping us through the whole process. Eventually those hours ran out and I was told we need about 50% more to completion. After paying for it the extra hours quickly ran out and we were demanded to pay more. This is where I stoped and found a local odoo Partner to take us the rest of the way, to much better success.
My advise is 100% for the Odoo system, but avoid getting them to set you up or onboarding you if you're new to this. Instead try to find a local company or Odoo Partner for that. Also try to get Project quotes for onboarding instead of by-the-hour methods.
Pros
Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.
Cons
Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.

- Industry: Internet
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
A all in one expensive solution
Reviewed on 12/02/2022
Pros
Most of the things. Tracking leads is super easy now, because of Odoo. Designing emails is also easy here. More importantly, it's an all-in-one solution. Sometimes you don't even know what is that one feature will make your job easier. Then solutions like Odoo come in and offer you some. That's just wonderful.
Cons
Nothing much really. Their customer care could be more consistent with the replies, that's all. It's expensive!
- Industry: Mechanical or Industrial Engineering
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
every store should have this software
Reviewed on 14/04/2022
it great experience I use the software to manage my work since the day I start the work and it's...
it great experience I use the software to manage my work since the day I start the work and it's working smoothly I encourage everyone to use it for sure
Pros
I like the way that software understand what I need it just give me the planks to fill
Cons
I like to see more develop in the currency exchange section because prices depend on it so if they and the
Odoo FAQs
Below are some frequently asked questions for Odoo.Q. What type of pricing plans does Odoo offer?
Odoo offers the following pricing plans:
- Starting from: USD 20.00/month View Pricing Plans
- Pricing model: Free Version, Subscription
- Free Trial: Available
-Odoo Community edition is available for free. -Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.
Q. Who are the typical users of Odoo?
Odoo has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Odoo support?
Odoo supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, zh-hant
Q. Does Odoo support mobile devices?
Odoo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Odoo integrate with?
Odoo integrates with the following applications:
Adobe Commerce, Adyen, Authorize.Net, FedEx Ship Manager, Google Docs, Instagram, Joomla, Meta for Business, Microsoft Outlook, PayPal, Stripe, UPS Ready, Zapier
Q. What level of support does Odoo offer?
Odoo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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