About Odoo
Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.
Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.
Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.
Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.
Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.
Key benefits of Odoo
-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).
-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.
-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.
-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.
-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.
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Reviews
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- Industry: Civil Engineering
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super HELP DESK
Reviewed on 15/11/2024
It's basic but intense. I love it
It's basic but intense. I love it
Pros
Professional Help Desk specially [sensitive content hidden]
Cons
Nothing
- Industry: Biotechnology
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Thank You Odoo
Reviewed on 27/11/2024
I´m rather new with Odoo and still in the process of learning it.
I love the interaction with the...
I´m rather new with Odoo and still in the process of learning it.
I love the interaction with the people at Odoo. They really are great and very helpful. Odoo is something to grow with and get bigger as a company.
Pros
The complexity
The help you get, when needed
Cons
You really have to dive into it to learn it. It´s not easy but worth the effort
- Industry: Tobacco
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Unsatisfactory delivery.
Reviewed on 03/01/2025
The system software is user friendly and we expect it will work with our operations. However, the...
The system software is user friendly and we expect it will work with our operations. However, the level of customer service, communication, and overall timeliness has been below expectations.
Pros
The system works well, ie the software and visual representation.
Cons
We have not been impressed with the customer service. There has been a clear lack of updating us on timelines, forcing us to chase for answers. Further, timing expectations of delivery have not been met re: product development.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
free one app plan
Reviewed on 24/10/2024
In general good. The drag and drop is unfortunately less flexible than I experienced with Elementor...
In general good. The drag and drop is unfortunately less flexible than I experienced with Elementor (e.g. photos can only be posted as 100%, 50% or 25%.) But with a little creativity and adaptability, I made it work for what I need.
Pros
I like the fact that the one-app free plan is free and free for life. I have figured out though I have to be careful NOT to (unconsciously) trigger another app to change my free for life plan to a paid subscription.
Cons
What I didn't like is the lack of clarity of the free one-app plan. Some of the building blocks you can drag into a website come with an "install" pop up, but it should come up with a pop up that explains CLEARLY : "installing this feature will change your free app to a paid subscription. I only clicked to install the website app and "live-chat" and "e-commerce" popped up on my websites page. It seems there were features in those 2 apps that triggered the paid subscription plan. Yes... I didn't go through all the instruction video's, but I think Odoo could be more clear about which apps belong together to stay on the one-app free plan. On the apps page Website app is listed with 5 sub apps. I assumed all of them automatically belong together in the free one-app plan, but I seemed to be wrong. Odoo need to be more clear about this. My problem is now solved (with very good client service), but it could have been avoided if Odoo was clearer on how and when the paid subscription gets triggered,... what belongs together so it won't trigger.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Go for it!
Reviewed on 22/11/2024
Couldn't ask for more honestly. Great tool
Couldn't ask for more honestly. Great tool
Pros
Easy to use, great service, super helpful assistance
Cons
The hidden web parts are not easy to get. But thankfully the assistance is super efficient and helpful
Alternatives Considered
WixReasons for Switching to Odoo
The AI understanding of what I wanted was betterOdoo FAQs
Below are some frequently asked questions for Odoo.Q. What type of pricing plans does Odoo offer?
Odoo offers the following pricing plans:
- Starting from: USD 38.90/month
- Pricing model: Free Version, Subscription
- Free Trial: Available
Odoo offers flexible pricing plans to accommodate various business needs. The One App Free plan allows one app and unlimited users for free. The Standard plan starts at $31.10 per user per month (billed annually) and offers all apps. The Custom plan starts at $46.70 per user per month (billed annually) and includes Odoo Studio, Multi-Company, and an External API.
Q. Who are the typical users of Odoo?
Odoo has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Odoo support?
Odoo supports the following languages:
Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
Q. Does Odoo support mobile devices?
Odoo supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Odoo integrate with?
Odoo integrates with the following applications:
Adobe Commerce, Adyen, FedEx Ship Manager, Gmail, Google Docs, Google Translate, Instagram, Joomla, Meta for Business, Microsoft Outlook, PayPal, Stripe, Zapier, authorize.net
Q. What level of support does Odoo offer?
Odoo offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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