---
description: Learn more about Culture Amp. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier.
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title: Culture Amp Reviews, Cost & Features | GetApp Australia 2026
---

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# Culture Amp

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> Culture Amp is an employee experience platform that combines engagement surveys, performance management, and development tools in one integrated system. The platform helps organizations understand employee sentiment, streamline performance reviews, and create personalized growth plans for staff members. Culture Amp features AI-powered analytics that transform employee feedback into actionable insights for improving workplace culture and driving business outcomes.
> 
> Verdict: Rated **4.6/5** by 161 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Culture Amp

Centralizes employee engagement, performance, and development tools within a single intuitive platform&#10;Provides research-backed survey templates and analytics to uncover actionable employee insights&#10;Offers continuous feedback, performance reviews, and personalized growth plans to support individual and team development&#10;Integrates seamlessly with major HR systems, enabling secure data management and streamlined operations&#10;Delivers AI-powered coaching and actionable recommendations to drive high-performance cultures and informed decision-making

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.6/5** | 161 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Culture Amp
- **Location**: Richmond Victoria, Australia
- **Founded**: 2011

## Commercial Context

- **Pricing model**: Per User
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, Brazilian Portuguese, Bulgarian, Chinese, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan and 169 more

## Features

- 360 Degree Feedback
- API
- Access Controls/Permissions
- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Analytics
- Anonymous Feedback
- Assessment Management
- Benchmarking
- Career Development
- Chat/Messaging
- Commenting/Notes
- Compensation Management
- Competency Management
- Continuous Feedback
- Customisable Dashboard
- Customizable Questions
- Customizable Reports

## Integrations (35 total)

- 360Learning
- BambooHR
- Bitium
- Bravely
- CoachHub
- Comprehensive
- Deel
- Figures
- Go1
- Greenhouse
- Gusto
- Hone
- Justworks
- LifeLabs Learning
- Microsoft Teams

... and 20 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Performance Management Software](https://www.getapp.com.au/directory/260/performance-management-appraisal/software)

## Related Categories

- [Performance Management Software](https://www.getapp.com.au/directory/260/performance-management-appraisal/software)
- [Employee Engagement Software](https://www.getapp.com.au/directory/715/employee-engagement/software)
- [Employee Recognition Software](https://www.getapp.com.au/directory/799/employee-recognition/software)
- [Career Management Systems](https://www.getapp.com.au/directory/3832/career-management/software)
- [360 Degree Feedback Software](https://www.getapp.com.au/directory/1007/360-degree-feedback/software)

## Alternatives

1. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5213 reviews)
2. [Vantage Circle](https://www.getapp.com.au/software/143755/vantage-circle) — 4.7/5 (5123 reviews)
3. [Achievers](https://www.getapp.com.au/software/91409/achievers) — 4.8/5 (2909 reviews)
4. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1841 reviews)
5. [Workhuman](https://www.getapp.com.au/software/2050319/social-recognition) — 4.8/5 (2158 reviews)

## Reviews

### "A great tool to drive performance and engagement" — 5.0/5

> **Jeremy** | *20 April 2023* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: Culture Amp makes it easy to set up performance management and employee engagement activities. Their customer service is quick to respond to any questions we might have. The ease of use is fantastic.
> 
> **Cons**: Confidentiality protections are tough to undo if you set them up wrong. Definitely make sure you read up on them before releasing a survey\!
> 
> Very positive. Our employees are much more active in our surveys now that Culture Amp is processing all of the responses. It's also much easier to analyze results when you're not running it through a google form.

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### "Versatile, knowledgeable and people-centric platform" — 4.0/5

> **Valentino** | *1 June 2023* | Retail | Recommendation rating: 8.0/10
> 
> **Pros**: Culture Amp has a bit of everything that contributes to build a company culture. From surveys to performance, from engagement to 1:1s, to the ever-important feedback exchanges, the possibilities seem endless\! The science to back up things like engagement survey, recognition and 360 feedback is solid, and that is what makes CA the best in class for me.
> 
> **Cons**: The platform might not be super intuitive for non-expert users. The naming convention might need some getting used to (but the same can be said for other platforms), and the mechanics of how certain things work are sometimes a little intricate.
> 
> I would definitely recommend using Culture Amp to any company over the size of 50 (I am not sure that the investment would be worth it for smaller organisations), as it really helps shaping and monitoring the most important element of any organisation: culture (it's in the name, after all\!)

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### "Not built to scale with you" — 1.0/5

> **Michelle** | *6 August 2024* | Financial Services | Recommendation rating: 0.0/10
> 
> **Pros**: At first Culture Amp was very customer-centric and committed to building a performance platform that would scale as you did. We have used Culture Amp for years and in the beginning, it was a fantastic product. If you are under 100 employees, have no growth anticipated, and do not need a robust performance management solution they could still be a good fit.
> 
> **Cons**: As our headcount has grown Cuture Amp has become increasingly challenging to utilize. We continue to encounter blockers, and despite feedback and requests for support, there is little Culture Amp can or will do to assist. Our business has scaled from 100 to over 400 employees in the last three years - this is not a product that can support that level of growth. &#10;&#10;When it comes to our blockers, most notably the lack of adaptability across this product has been incredibly frustrating and a complete miss when it comes to what users are trying to achieve. For example, to support a 360 review you are required to build and manage two separate reviews (Peer + Upward \&amp; Self Reflection) and run them concurrently. Not only is this twice the setup and work to manage, but the reviews are disconnected with different UI, settings, and requirements. This duplicative work has led to administrative hurdles and a disjointed user experience. Furthermore, the necessity to reopen the entire review period to accommodate a single individual extension is ridiculous. As a result, this has led to many extra hours and a source of confusion across our organization as due dates are changed within the platform for everyone - instead of just one employee. How there is no customization when it comes to due dates for reviews at an individual level is unfathomable - and an administrative nightmare if you have more than a handful of employees.&#10;&#10;If you're looking for meaningful visualization or data analysis of performance results then this is likely not the product for you. For example, we wanted to adopt a 9-box or talent grid model. Despite being assured that this would not be an issue, after reviewing the provided documentation, it has become evident that Culture Amp is not equipped to support this functionality at all. Rather they suggested workarounds that would impose a substantial burden on our team. Their proposal was to not use their product and instead have us build the grid ourselves entirely outside of the platform manually. It's clear that Culture Amp is not built to support these more complex features - but that they also do not see an issue in upselling when the tooling is not truly supported.
> 
> It is apparent that Culture Amp is not able to deliver the necessary workflows, tooling, and reporting to align with the requirements of a business of any large scale. Despite our efforts to raise concerns, and the limited resolutions to our challenges, it feels as though the only true solutions we have been offered is to "wait" for future changes or to compromise our performance initiatives to fit what is available. What we need today, is for Culture Amp to be the customer-centric partner we first signed up with. The partner who understands their market fit and who develops products that fulfill their customer's needs, without attempting to compel customers to use their products in unintended ways merely to secure additional contracts. &#10;&#10;Despite all attempts, Culture Amp has declined to be responsive to our needs and will not support a reasonable transition out of the software, regardless of their ability to support our performance tooling needs. &#10;&#10;I would caution against using Culture Amp if you have more than 100 employees or any anticipated growth. They are not the business they once were when it comes to knowing and supporting their customers and are more concerned about getting a deal signed than actually making sure their product is the right fit for your business.

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### "Culture Amp is an essential tool - I wouldn't be able to do my job as effectively without it." — 5.0/5

> **Casey** | *16 April 2018* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: I think the UX/ UI is good, and easy enough to use, but also there's so much under the hood so that it's also a really robust tool. The product improvements have actually been improvements, and I'm excited whenever there's an update. The support team is also fantastic - I've never had a poor experience with the support team, and they are really great ambassadors for the company. &#10;&#10;The Academy is the secret sauce, in my opinion - in addition to support articles for operations and administering the tool, all of the research and literature around engagement and feedback, written by I/O Psychology experts has helped me simultaneously learn more about best practices, while also providing backup to the methodology when I'm presenting findings to senior stakeholders. &#10;&#10;Also - everything else Culture Amp does is great: Slack community, meetups, newsletter, etc. that I think they're building really great public culture and brand so... I want to like what they're doing software-wise. I'm well primed to like the tool.
> 
> **Cons**: Sometimes I wish the admin functionality was a little bit more robust - i.e. our organization structure changes a little bit year-over-year, but in order to map departments to previous years, it's a manual thing that the support team has to do. Or with the new inspiration engine, if it's customizable to the organization, I think it'd be neat to have a big library of actions, and be able to see which questions/ factors they're tied to, so that when you're writing new ones or building that out, you don't have to do it on the individual survey level. But that's a new part of the product, so maybe it'll get there later.

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### "Absolutely amazing employee engagement platform" — 5.0/5

> **Jahaber** | *23 July 2023* | Real Estate | Recommendation rating: 10.0/10
> 
> **Pros**: Ability to get deep insights from anonymous surveys
> 
> **Cons**: No Google Calendar integration is something that is missing in the application. No mass reminder functionality for the performance module.The 1x1 module is fundamental and cannot be customized.

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