
About BigTime
BigTime is the access-anywhere operating system behind the greatest professional services teams on the planet. See how we help your project-driven firm track and bill its most important asset: time. BigTime can help you take the guesswork out of utilization, capacity planning, and revenue projections. Users can manage project teams, work in process (WIP), as well as measure profitability per project, and even per staff. BigTime helps users get paid faster with the least amount of friction. Organizations can streamline the workflow with the Quickbooks integration developed by the BigTime development team, selected by Intuit as their OEM developers.
Users can track and report on their team's time and expenses online using BigTime's iPhone or Android apps when they're on the go. BigTime's web app is accessible from a web browser and responds to any device size. Improve business cash flow with BigTime by tracking WIP, and effectively bill throughout the project to keep the cash flow coming in. Tracking and reporting accurately in BigTime allows users to give customers peace of mind that their investment is worthwhile, eliminating any objections to payment.
Users can manage contractors, and invite them to join the project team as needed, and track their time per project. BigTime's expert consultants will walk users through how BigTime can be used in their business to truly optimize business workflow.
Key benefits of BigTime
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Reviews
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- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use software with great customer support
Reviewed on 30/09/2021
As I've said above, fee tracking and time tracking have really tightened up for our company thanks...
As I've said above, fee tracking and time tracking have really tightened up for our company thanks to BigTime. We're able to know the health of our projects in one click with a report.
Pros
Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank.
Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.
Cons
As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers.
Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Big Time
Reviewed on 04/11/2019
Time and Expense reporting for employees who work in different sites. Invoicing has simplified our...
Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.
Pros
Ease of use for time reporting, expense tracking, invoicing and tracking jobsites. Mobile App.
Cons
Mobile App is very limited and a lot of glitches.
Alternatives Considered
Emburse SpringAheadReasons for Switching to BigTime
Spring Ahead was limited on tracking specific tasks. They did not offer invoicing or mobile app ability.Response from BigTime Software
Lori,
Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.
Thanks again!
The BigTime Customer Success Team
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
No implementation support
Reviewed on 06/10/2022
Not happy. We have asked for a full refund.
Not happy. We have asked for a full refund.
Pros
App is a nice feature for mobile time entry.
Updated interface is better than older software.
Cons
This company was heavy on the sales side with relentless calls but has been completely ghosting us on implementation support. After numerous calls and support tickets, they have only directed me to online videos. All we want is to spend an hour with a support agent to ensure the correct setup to avoid lost worktime.
Reasons for Choosing BigTime
We needed a more robust project management system.Switched From
QuickBooks TimeReasons for Switching to BigTime
I thought the size of the company with the robust development team would be a wise choice for us as we have had issues with smaller software companies. It was not as advertised.- Industry: Architecture & Planning
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Onboarding
Reviewed on 12/11/2020
Pros
The onboarding process and support has been seamless so far and we expect to be fully converted in 60 days total.
Cons
Always room for improvement, but we haven't had any with BigTime yet. We need to sort out some details in our Quickbooks Desktop projects to align when integrating.
Alternatives Considered
Deltek VantagepointReasons for Choosing BigTime
Ajera is not intuitive for making regular changes to project schedules, staffing and resources. Reports are traditional and the entire platform is not HTML, very antiquated in how it operates.Switched From
Deltek AjeraReasons for Switching to BigTime
Initial Cost, ongoing training and costs to implement custom tools and reports, and implementation timeline was significantly higher in comparison. The smaller size of our company (20) was not a good fit as Deltek requires a full time person in addition to PM's/bookkeeping/accounting to manage.- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Big Time Review
Reviewed on 29/10/2019
Overall I like big time.... the customer service is quick and easy to work with
Overall I like big time.... the customer service is quick and easy to work with
Pros
I enjoy the ease of the software and the accessibility for our employees
Cons
Setting up the software and getting the syncing to the correct quick books accounts was time consuming
Alternatives Considered
QuickBooks TimeReasons for Choosing BigTime
For a better softwareReasons for Switching to BigTime
The overall ease of the software along with the supportResponse from BigTime Software
Brandie,
Thanks so very much for taking the time to leave us a review here at BigTime - we sincerely appreciate your feedback! We are very happy that you're pleased with the software and it's accessibility for your employees - we work hard to make BigTime easy to use and it seems like you're reaping those benefits - what could be better?
While it does take a little work to get BigTime setup initially, we do have Customer Support Reps that can assist you with each and every step as needed and we have a Support Team standing by to help too, so please reach out to us if we can help in any way.
Hope to hear from you soon!
The BigTime Customer Success Team
BigTime FAQs
Below are some frequently asked questions for BigTime.Q. What type of pricing plans does BigTime offer?
BigTime offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
Q. Who are the typical users of BigTime?
BigTime has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does BigTime support?
BigTime supports the following languages:
English
Q. Does BigTime support mobile devices?
BigTime supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does BigTime integrate with?
BigTime integrates with the following applications:
Gmail, Google Calendar, Google Docs, HubSpot CRM, Intuit Data Protect, Jira, Microsoft Outlook, QuickBooks, QuickBooks Online Advanced, Quickbooks Online, Sage Accounting, Sage Intacct, Salesforce Platform, Salesforce Sales Cloud, Slack, Stax, Zapier
Q. What level of support does BigTime offer?
BigTime offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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