Agile CRM

About Agile CRM

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.

All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging.
Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses.
Cloud-based SaaS service that is mobile-ready, fast, and simple to use.

Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams.
Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms.

Agile CRM has rich analytics and reporting features for monitoring business performance.


Key benefits of Agile CRM

  • Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date.

  • Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor.

  • Automate communications including telephony and follow-up emails, logging interactions with customer contacts.

  • Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics.

  • Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior.

  • Trigger popups, messages and signup forms to automate engagement with your website visitors.

  • Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles.

  • Images

    Agile CRM Software - Agile CRM's drag&drop dashboard
    Agile CRM Software - Drill-down reporting in Agile CRM
    Agile CRM Software - Agile CRM's contact management timeline
    Agile CRM Software - Agile CRM's project management timeline
    Agile CRM Software - Create periodic triggers with Agile CRM. These can be customized to fit specific goals
    Agile CRM Software - Generate reports in Agile CRM
    Agile CRM Software - Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app
    Agile CRM Software - Create and manage tasks and events in the Agile CRM mobile app
    Agile CRM Software - Integrate the Agile CRM mobile app with Google Calendar
    View 12 more
    Agile CRM video
    Agile CRM video
    Agile CRM video
    Agile CRM Software - Agile CRM's drag&drop dashboard
    Agile CRM Software - Drill-down reporting in Agile CRM
    Agile CRM Software - Agile CRM's contact management timeline
    Agile CRM Software - Agile CRM's project management timeline
    Agile CRM Software - Create periodic triggers with Agile CRM. These can be customized to fit specific goals
    Agile CRM Software - Generate reports in Agile CRM
    Agile CRM Software - Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app
    Agile CRM Software - Create and manage tasks and events in the Agile CRM mobile app
    Agile CRM Software - Integrate the Agile CRM mobile app with Google Calendar

    Not sure about Agile CRM? Compare with a popular alternative

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    4.1 (512)
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    Starting Price

    USD 8.99
    No pricing found

    Pricing Options

    Free version
    Free trial
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    Features

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    Integrations

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    Ease of Use

    4.0 (512)
    3.8 (671)

    Value for Money

    4.1 (512)
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    Customer Service

    4.0 (512)
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    Reviews

    Overall rating

    4.1 /5
    (512)
    Value for Money
    4.1/5
    Features
    4.1/5
    Ease of Use
    4.0/5
    Customer Support
    4.0/5

    Already have Agile CRM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 512
    Erik
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    Agile CRM is a Great First Step into the CRM World

    Reviewed on 17/04/2018

    Pros

    I used this platform for a solid year and put in hundreds if not thousands of contacts into this CRM. I liked how many categories there were to define a lead or a contact, the system that you set up to see how much potential revenue you had to win based on your leads was helpful, and the price is unbeatable. I mean truly, you can use this platform for free for up to 50,000 contacts. That's pretty amazing.

    Cons

    There's a reason why I call this particular platform a good "first step." Agile CRM says it offers marketing automation, gamification, and project management - but this is a far from complete product. In the free version you can only create so many marketing automation blocks before it makes you pay, but even if I did upgrade I'm not sure the platform could handle the sales process I wanted to have set up. Something else to mention about this platform is there customer service. I'm fairly certain the CEO is their only customer service rep. Every time I had a problem with the platform (roughly 1-2 times a month) it was the same man who picked up the phone - and when my problem was solved he made me delete the Tweet I sent out when I asked for help, and then made me publicly thank him. I found that very strange. Overall you should try this platform out if you're just starting out, but upgrade to something like Infusionsoft if you're really looking to up your game.

    Michael
    Overall rating
    • Industry: Graphic Design
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Review Of AgileCRM

    Reviewed on 14/04/2020

    I love it, and have also installed the free version for my own brand

    I love it, and have also installed the free version for my own brand

    Pros

    I like the ease of integration this product has and its functionality

    Cons

    Getting it set up, I feel it would benefit to have a way of installing key features for a number of real life business models for example - a walk through of installing key modules that would aid someone that was using it for example a "Real Estate", "Insurance" or "Car Salesman" business, so the user could follow a custom integration following a set of parameters that best meet the style of business that they are using it for.

    Alternatives Considered

    Salesforce Sales Cloud

    Reasons for Switching to Agile CRM

    the non intrusive way they kept in touch, the other used very hard sales techniques, which I don't like.
    Alex
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 2.0 /10

    Calendar in Military Time

    Reviewed on 30/08/2019

    Experience is actually very horrible overall, but you get what you pay for.

    My next solution will...

    Experience is actually very horrible overall, but you get what you pay for.

    My next solution will be Keap or GoHighLevel.

    Pros

    The price of the software is nice, the features from a glance look really good but once you start using them is when you are in for a surprise.

    Cons

    The scheduling calendar is completely worthless. I would never in my life send a prospective customer to schedule an appointment as the time is in military time.

    As a programmer myself, this is rather a simple fix. I brought it to their attention and even supplied code examples to apply that could remedy this.

    The fact that they fail to provide a solution to the calendar shows that they disregard their customers and are completely lazy to provide a simple fix.

    Why even a launch calendar like this? It is very sad actually, if you google it, requests has been made years ago by several customers! This is like installing a door but not putting a door knob on it. This is like taking a shower but failing to use soap or clean water.

    The company is lazy and could care less about their customers. I have bad service by other companies but these guys take lazy to another level.

    All the other features are half-usable (exit popups, push notification, etc).... if they put a little extra effort into things, this could be a nice piece of software.

    If I was to wrap what I think about this software into one word... I would LAZY.

    Response from Agile CRM

    Hi Alex,
    Thank you for sharing your review with us. Our product features are driven by the inputs given by our customers. Agile CRM is just designed to solve all the three purposes on a single platform. This could a small feature and may not be considered on first priority. But, we will take this into consideration. We at Agile CRM are open to the user's feedback and suggestions and have been working on the same which really helped us scale to where we are now. Also, we are coming up with 500apps.com which is an ALL-IN-ONE Suite of apps and Schedule.ly is the one that can be used for calendar and scheduling. If you would like to try this new app, please share your acceptance with our support team at [email protected] so that we can share the same with you.

    Jennifer
    Overall rating
    • Industry: Executive Office
    • Company size: 2–10 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy to Use, Configure, and Implement

    Reviewed on 05/05/2022

    I have used and recommended Agile CRM for many years. It is very easy to use and configure and the...

    I have used and recommended Agile CRM for many years. It is very easy to use and configure and the cost is low compared to other CRM systems.

    Pros

    It is very user friendly. You can add custom fields and setup pipelines without the need of a developer.

    Cons

    Having to add DNS records to synch email makes it difficult to setup email with agile.

    Alternatives Considered

    Zoho CRM

    Reasons for Switching to Agile CRM

    The UI and functionality is just better than Zoho
    Prudencia
    Overall rating
    • Industry: Research
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 9.0 /10

    Easy to use

    Reviewed on 13/03/2023

    Pros

    It was easy to set up and I was able to customize it to my needs. It had a wide range of features, from lead management to customer service. I also liked how it had a built-in marketing automation feature, which made it easy to follow up with leads and customers. The customer service team was also very helpful when I had questions.

    Cons

    I haven't had any negative experiences with Agile CRM

    Showing 5 reviews of 512 Read all reviews

    Agile CRM FAQs

    Below are some frequently asked questions for Agile CRM.

    Agile CRM offers the following pricing plans:

    • Starting from: USD 8.99
    • Pricing model: Free Version
    • Free Trial: Available

    FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

    Agile CRM has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Agile CRM supports the following languages:

    English, French, Italian, Portuguese, Russian, Spanish

    Agile CRM supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Agile CRM integrates with the following applications:

    Adobe Commerce, Braintree, ClickDesk, CreateForm, Drupal, Drupal Commerce, FreshBooks, FullContact, Gravity Forms, Help Scout, Joomla, JoomlaLMS, Leadpages, LinkedIn for Business, LiveHelpNow, Mailchimp Transactional Email, Meta for Business, Plivo, QuickBooks, QuickBooks Online Advanced, RingCentral Contact Center, SendGrid, SendGrid, Shopify, Stripe, Stripe Billing, Tidio, Twilio, Twitter/X, Unbounce, UserVoice, WebMerge, WooCommerce, WordPress, Wufoo, Xero, Zapier, Zendesk Suite

    Agile CRM offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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