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OneDesk

OneDesk

Unified Product Platform

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OneDesk Overview

OneDesk is enterprise-class “social business software” for your Product Development and Service Delivery teams. We provide an end-to-end solution for customer feedback, product/service requirements, and project management, all within a single application. With FeatureSet, you’ll develop products faster and deliver services more efficiently.

OneDesk helps put everyone in your product or service delivery team on the same page to deliver exactly what the customer is looking for.

Businesses of any size looking to facilitate collaboration and product management, build customer engagement and become a stronger business.

With OneDesk’s customer portal, companies can avoid falling into the pitfalls of unclear customer requests. They can also take advantage of customer insight and gather, organize, and act on customer input. The customer portal also acts as a venue where customers can discuss suggestions and feedback amongst themselves, as well as with members of your organization. Organization members can join or observe the conversations, ask questions, and get quick answers to issues which could normally delay the process.

Pricing

Starting from
USD 20.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe, United Kingdom, United States

Supported Languages

English

OneDesk screenshot:

OneDesk Pricing

Starting from
USD 20.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Starting at $30/user/month

OneDesk Features

  • API
  • Projections

  • Access Control
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Commenting
  • Communication Management
  • Customizable Branding
  • Document Management
  • Document Storage
  • Drag & Drop Interface
  • File Management
  • Permission Management
  • SSL Security
  • Search Functionality
  • Third Party Integration

Additional information for OneDesk

Key features of OneDesk

  • Branding and Personalization
  • Built-in workflow tools
  • Dashboards and statistics
  • Enterprise Social Networking
  • Gantt chart
  • Personal and Social productivity tools
  • Real-time Collaborative Editing
  • Security Roles and Permissions
  • Sharing between Organizations
  • Traceability and roll-ups

Benefits

OneDesk connects the customer to the product development process. It allows you to manage customer feedback, requirements, and projects in a single application. Our software is your key to engaging with your customers and making the right product decisions.

OneDesk FAQs

Below are some frequently asked questions for OneDesk.

Q. What type of pricing plans does OneDesk offer?

OneDesk offers the following pricing plans:

Starting from: USD 20.00/month

Pricing model: Free, Subscription

Free Trial: Available

Starting at $30/user/month

Q. What are the main features of OneDesk?

OneDesk offers the following features:

  • Branding and Personalization
  • Built-in workflow tools
  • Dashboards and statistics
  • Enterprise Social Networking
  • Gantt chart
  • Personal and Social productivity tools
  • Real-time Collaborative Editing
  • Security Roles and Permissions
  • Sharing between Organizations
  • Traceability and roll-ups

Q. Who are the typical users of OneDesk?

OneDesk has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does OneDesk support?

OneDesk supports the following languages:

English

Q. What type of pricing plans does OneDesk offer?

OneDesk has the following pricing plans:

Free, Subscription

Q. Does OneDesk support mobile devices?

We do not have any information about what devices OneDesk supports

Q. What other apps does OneDesk integrate with?

OneDesk integrates with the following applications:

Microsoft Project

Q. What level of support does OneDesk offer?

We do not have any information about what support options OneDesk has