--- description: Learn more about Jotform. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Jotform Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Jotform](/software/10191/jotform-4-0) # Jotform Canonical: https://www.getapp.com.au/software/10191/jotform-4-0 Page: 1 / 118\ Next: [Next page](https://www.getapp.com.au/software/10191/jotform-4-0?page=2) > Jotform is a cloud-based form builder platform that helps businesses streamline form creation via ready-made templates, integrations with third-party applications, and design features that cater to organizations globally. > > Verdict: Rated **4.7/5** by 2929 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Jotform Digitize forms and surveys - Save time and money with paperless forms. - Generate, view, and edit forms. - Collect and manage data instantaneously. Collect data anytime \& anywhere, even offline - Fill out your forms and review submissions on the go without having to wait until you have access to a computer. - Once you are back online, Jotform syncs data automatically. Run forms and surveys in kiosk mode - Enter kiosk mode to collect multiple submissions from a public or personal device. - Lock down your app and turn your device into an online or offline survey station. - Go from a completed survey to the start page automatically and securely. - Perfect for trade shows, conferences, and fundraisers Collaboration with team - Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.) - Assign forms to members of your team to send and view responses - Team members can access their forms without a JotForm account - Take action according to your team responses. Build Any Form in Seconds - No coding skills required - Drag-and-drop Form Builder - 5,000+ customizable form templates - If you need, login or sign up with your Google account - Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more\! Automate Workflows - Customize your workflows with conditional logic, calculations, and widgets - Set up autoresponders for confirmation emails and reminders - Generate analytics reports for your data - Assign tasks to your team members easily - Use payment forms in your workflows Connect with Favorite Apps - Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and payment processors - Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable, Dropbox, Mailchimp, Zoho, Salesforce - Connect with thousands of more apps using JotForm’s Zapier integration Collect Money Online - Accept credit cards for one-time payments, recurring payments, and donations - Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and Authorize.Net - No additional transaction fees Publish Form Anywhere - Copy and paste a short embed code into your web page HTML - Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace, and Wix Protect Your Data - 256-bit SSL encryption - PCI DSS Level 1 compliance - GDPR compliance ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 2929 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Jotform - **Founded**: 2006 ## Commercial Context - **Starting Price**: USD 39.00 - **Pricing model**: Flat Rate (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Belarusian, Catalan, Chinese, Danish, Dutch, English, Finnish, French, Georgian, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish, Swedish, Turkish, Ukrainian - **Available Countries**: Australia, Brazil, Canada, China, France, Germany, Hong Kong SAR China, India, Ireland, Isle of Man, Italy, Japan, Mexico, Netherlands, New Zealand, Singapore, Spain, United Kingdom, United States ## Features - 360 Degree Feedback - API - Access Controls/Permissions - Accounting Integration - Action Management - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Notifications - Alumni Management - Annotations - Anonymous Feedback - Appointment Management - Appointment Scheduling - Approval Process Control - Archiving & Retention - Assessment Management - Asset Tracking - Attendance Management ## Integrations (99 total) - AWeber - ActiveCampaign - Adobe Dreamweaver - Agile CRM - Airtable - Akita - Apache Hive - Asana - Basecamp - BigCommerce - BlueSnap by Payroc - Box - Brevo - Callingly - Campaign Monitor by Marigold ... and 84 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) ## Related Categories - [Survey Software](https://www.getapp.com.au/directory/234/survey/software) - [Data Entry Software](https://www.getapp.com.au/directory/278/data-entry/software) - [Forms Automation Software](https://www.getapp.com.au/directory/589/forms-automation/software) - [PDF Software](https://www.getapp.com.au/directory/1323/pdf/software) - [Work Order Software](https://www.getapp.com.au/directory/705/work-order/software) ## Alternatives 1. [Typeform](https://www.getapp.com.au/software/91581/typeform) — 4.7/5 (984 reviews) 2. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5318 reviews) 3. [Google Workspace](https://www.getapp.com.au/software/90761/google-workspace) — 4.7/5 (17742 reviews) 4. [Docusign](https://www.getapp.com.au/software/9640/docusign) — 4.7/5 (9511 reviews) 5. [Wrike](https://www.getapp.com.au/software/9964/wrike) — 4.4/5 (3044 reviews) ## Reviews ### "Game-Changer for Startups Like Ours\!" — 5.0/5 > **Tanzeeb** | *7 August 2025* | Sports | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about Jotform is how easy it was to set up powerful forms without any coding. The wide range of integrations made it super simple to automate our workflows and scale user onboarding for the Aurex app. > > **Cons**: The only downside I experienced was that some advanced features are locked behind higher-tier plans, which can be limiting for early-stage startups on a tight budget. > > My overall experience with Jotform has been excellent. It allowed me to launch and scale core parts of the Aurex app without waiting on developers, thanks to its intuitive interface and powerful integrations. It’s a must-have tool in any startup’s stack. ----- ### "Easy-to-Use Form Builder" — 5.0/5 > **Verified Reviewer** | *24 May 2026* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I like that Jotform is easy to create professional and customizable forms without requiring any technical experience. The platform offers a wide variety of templates, integrations, and form submission automation features. Jotform integrates well with tools like Google Sheets, Dropbox, and HubSpot help streamline workflows and data collection. > > **Cons**: Some of the more advanced features, submission limits, and storage capacities are locked behind higher-tier pricing plans, which can become expensive as usage grows. > > Jotform is a user-friendly platform that makes it easy to quickly build forms for both internal business processes and customer-facing workflows. I’ve found it especially useful for collecting organized information, automating responses, and improving operational efficiency. Once you become familiar with the platform, it becomes a very powerful tool for form management and workflow automation. ----- ### "Long time Jotform User" — 3.0/5 > **Sandra** | *11 September 2025* | Marketing & Advertising | Recommendation rating: 6.0/10 > > **Pros**: The ability for form customization is highly important to me, as well as ease of use. The price point is quite good, especially if you have a large number of forms. Customer support continues to improve and get faster. > > **Cons**: Not being able to have multiple people access Jotform admin is a significant drawback. It limits organizations and creates a bottleneck in team flow, as only one person has the ability to edit and revise forms, unless you use a work around. The Enterprise level is significantly more expensive, which would be the solution to this, however it's priced out of range for most teams. Support can be complex, as on occasion they do not read through the full request or read what has been attempted to solve an issue. > > Overall, I have had a postive experience, and use Jotform daily. It takes form management to an efficient and easy to use part of gathering important information. ----- ### "Jotform review" — 5.0/5 > **Gary A** | *12 August 2026* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Intuitive Drag-and-Drop Builder: Extremely user-friendly no-code interface that makes creating complex, professional forms fast and effortless. Massive Template Library: Access to over 10,000 pre-built templates for almost any industry or use case (surveys, registrations, payment collection, and applications). Robust Native Integrations: Direct connections with payment gateways (Stripe, PayPal), CRMs (HubSpot, Salesforce), and storage tools (Google Drive, Dropbox) without requiring third-party tools like Zapier. Advanced Conditional Logic: Easy to set up smart rules that show or hide fields, calculate values, skip pages, or trigger tailored email alerts based on user responses. All-in-One Workspace: Built-in ecosystem tools like Jotform Tables for database management, Jotform Sign for legally binding e-signatures, and PDF Editor for automatic document generation. > > **Cons**: Strict Tier \& Submission Limits: The free and lower-tier plans have aggressive limits on monthly submissions, stored forms, and file upload storage. Hitting these limits disables forms until the next billing cycle unless upgraded. Steep Pricing Jumps: Upgrading from the basic tier to paid plans involves a significant price jump, making it expensive for small businesses or individuals who just barely exceed the free tier limits. Interface Lag on Complex Forms: Building extensive forms with complex conditional logic, multiple pages, or heavy widgets can cause the editor to slow down or become laggy. Customer Support Delays: Standard support relies primarily on a forum-style ticket system rather than live chat or phone support, which can lead to slow resolution times during urgent issues. Template \& Form Design Constraints: While styling options are extensive, deep customization often requires manually writing custom CSS, as the drag-and-drop designer can feel restrictive for advanced layouts. > > Extensive Feature Set: Goes far beyond simple contact forms with native support for payment collection, e-signatures (Jotform Sign), dynamic field calculations, and custom PDF generation. Deep Integrations: Connects seamlessly out of the box with payment processors (Stripe, PayPal, Square), CRMs (HubSpot, Salesforce), and cloud storage platforms (Google Drive, Dropbox). Advanced Logic \& Automation: Conditional logic capabilities allow for multi-branch surveys, customized follow-up emails, and dynamic pricing calculations within the form itself. No-Code Visual Builder: Intuitive drag-and-drop editor paired with thousands of pre-built templates makes launching intricate forms quick and straightforward. Key Drawbacks Strict Usage Caps: Free and entry-level plans impose low limits on monthly form submissions, storage, and active forms, which can lock forms suddenly if limits are breached. Pricing Escalation: Moving up to higher tiers is a noticeable cost jump, which can be steep for small businesses or low-volume creators. Performance Lag on Heavy Forms: Forms containing extensive conditional logic rules or numerous widgets can occasionally experience slowdowns inside the editor. ----- ### "Easy to use, great value for money" — 4.0/5 > **Verified Reviewer** | *18 February 2026* | Sports | Recommendation rating: 9.0/10 > > **Pros**: The user interface is superior to similar platforms and I love how easy it is to make continuous changes to the live form created. > > **Cons**: No UNDO button when editing / creating form\! It's extremely easy to delete or alter aspects of the form by mistake, but there is no option to undo any action. > > Overall, I'm thrilled that I was able to go from paper applications to an online platform that tracks applicants. ----- Page: 1 / 118\ Next: [Next page](https://www.getapp.com.au/software/10191/jotform-4-0?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/10191/jotform-4-0) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data