About Jotform

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.

Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.

Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.

Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.

Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.

Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.

Be sure to download it on the App Store or Google Play Store.

Pricing starting from:

USD 29.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany, France, United Kingdom, India, Japan, Mexico, New Zealand, United States

Supported Languages

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Pricing starting from:

USD 29.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

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Features

Total features of Jotform: 48

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Archiving & Retention
  • Autofill
  • CRM
  • Collaboration Tools
  • Conditional Logic
  • Convert to PDF
  • Customisable Branding
  • Customisable Forms
  • Customizable Fields
  • Customizable Templates
  • Data Import/Export
  • Digital Signature
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Encryption
  • File Sharing
  • File Storage
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Mobile Survey
  • Multi-Channel Distribution
  • Offline Access
  • Offline Response Collection
  • PCI Compliance
  • Process/Workflow Automation
  • Project Planning/Scheduling
  • Question Branching
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • SSL Security
  • Search/Filter
  • Skip Logic
  • Social Media Integration
  • Support Audio/Images/Video
  • Survey Builder
  • Third Party Integrations
  • Watermarking
  • Web Forms

Alternatives

Google Forms

4.7
#1 Alternative to Jotform
Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to...

SurveyMonkey

4.6
#2 Alternative to Jotform
Trusted by 98% of the Fortune 500 and used in over 350,000 organizations, SurveyMonkey’s People Powered Data platform...

Typeform

4.6
#3 Alternative to Jotform
Typeform is the versatile data collection tool that makes asking easy and answering fun, whether it's forms, quizzes,...

Wufoo

4.5
#4 Alternative to Jotform
With Wufoo, you can easily build amazing online forms. Wufoo automatically builds the database, back-end and scripts...

Reviews

Overall rating

4.6 /5
(688)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.3/5

Already have Jotform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

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Showing 5 reviews of 688
Datis M. Datis M.
Overall rating
  • Industry: Events Services
  • Company size: 11-50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Not the sexiest form solution out there, but boy is it powerful

Reviewed on 20/11/2020

Excellent. It's an excellent platform with robust features and tons of integrations. Support is...

Excellent. It's an excellent platform with robust features and tons of integrations. Support is top-notch as well.

Pros

The conditional form fields and calculations make this an extremely powerful tool for anyone looking to capture information. It's affordable, works well, integrates with a lot of platforms easily, and does exactly what it's intended to do.

Cons

There isn't much. It isn't the sexiest platform out there, but with a little CSS you can get the forms styled exactly how you want them. It would be nice to have better WYSIWYG options.

Really minor detail, but I get quite annoyed when the forms auto sort in the order of most recently updated. They start by displaying alphabetically, I'll click on my desired form, but right as I click it changes ...

Alternatives Considered

Typeform

Reasons for Switching to Jotform

The calculation features & conditional logic was much more robust.

Response from JotForm

Thanks for your review and glad you like two of the best JotForm features, calculation and conditional logic. We really appreciate it.
Regarding the sorting problem you've encountered on the My Forms page, we tried it but we can't replicate the problem. The selected sort option is saved even after revisits. Could you please clear your browser's cache and try it again? If the problem persists, contact us at https://www.jotform.com/contact/ so we can help you.
Regards!

Lucas H. Lucas H.
Overall rating
  • Industry: Publishing
  • Company size: 11-50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A friendlier, powerful form software

Reviewed on 29/04/2021

We started with Google Forms and also use Microsoft Forms quite a bit. All of them have their...

We started with Google Forms and also use Microsoft Forms quite a bit. All of them have their limitations. JotForm allows us to receive file uploads on a WordPress site, send quick surveys, and explore detailed feedback from curriculum reviewers. Customer service has been helpful, too.

Pros

I've come to rely on the Cards version of forms. I like the breadth of integrations and the variety of field types. The new Tables and Reports features are pretty interesting too.
JotForm is reasonably easy to set up and very user-friendly on the front end.

Cons

A lot of the default styles are pretty dated, but there are some fine options for styles. The admin UX takes a bit of getting used to--not quite the normal flow, but there are reasons for this.

Alternatives Considered

Typeform

Reasons for Choosing Jotform

JotForm offers more powerful field types and more pleasing UI.

Switched From

Google Forms

Reasons for Switching to Jotform

Jotform offered more power at a better value.

Response from JotForm

Thank you so much. We greatly appreciate your time to leave a positive review. Have a good one!

Jamie J. Jamie J.
Overall rating
  • Industry: Veterinary
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Jotforms - The best online forms tool!!!!

Reviewed on 19/10/2021

We starting using jotforms during COVID to minimize clients in our lobby. We have forms that need...

We starting using jotforms during COVID to minimize clients in our lobby. We have forms that need to be filled out prior to surgery, drop offs, grooming and boarding. We had forms on our website but we could not capture a signature with them which is extremely important in our line of business. With JotForms, I was able to reproduce our old online forms, customize them better depending on what the patient was coming in for AND capture the clients signature for legal reasons. Jotforms is inexpensive compared to the other options and we have had great success with them. IT IS SO WORTH IT!!!!!

Pros

I LOVE the customization of the forms, all the available options when setting up the forms and the cost of services.

Cons

I cannot think of any cons with JotForms.

Alternatives Considered

DocuSign and Adobe Sign

Reasons for Switching to Jotform

Overall customizable options and expense. I dont know how we did it for so long without Jotforms.

Response from Jotform

Thank you very much for your awesome comments and your perfect rating. We really appreciate the love and support. We are really pleased to know that you've had great success with Jotform. Thanks a lot! :)

William S. William S.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Buyer beware: JotForm API breaks and support is awful

Reviewed on 30/09/2021

Support is terrible and a deal breaker. We are moving to Gravity Form as a result.

Support is terrible and a deal breaker. We are moving to Gravity Form as a result.

Pros

The UI is pleasant for both the user and the integration. Setting it up was easy and getting it integrated with ActiveCampaign over the API wasn't difficult.

Cons

The support is a HUGE problem. We work in mental health and having client inquiries transmist can be a matter of life and death if someone is in crisis. We noticed we were not having contacts transfer some times and other times, parts of data which was mapped, wasn't transmitting and deals weren't being generated due to missing tags and data. This alarmed us and we reset the integration to no avail. We contacted support multiple times to find responses that regularly took 4-7 days and sometimes no response at all. It was infuriating and irresponsible on their side.

Alternatives Considered

Gravity Forms and Typeform

Reasons for Choosing Jotform

We had used ActiveCampaigns internal forms but they do not support conditional logic.

Switched From

ActiveCampaign

Reasons for Switching to Jotform

Typeform was much more expensive for HIPAA. Gravity Forms we had used in the past and it had worked but was less intuitive to implement.

Response from Jotform

Hi William,

Thanks for your honest feedback and we apologize for the lack or delayed assistance from the support team. We are surprised that you are not getting any help in a timely manner since we all replied to report tickets on the same day. Our average response time is between 1 to 4 hours. We have a support team working from different parts of the globe to provide 24/7 support. We kindly suggest checking your tickets on the web if you have not been notified via email. It's possible that the email notifications didn't go into your inbox. Anyway, if your issue is still not resolved, please contact us via our support contact form here https://www.jotform.com/contact/ so we can assist you further.

We'll look forward to your reply. Regards!

Isaac A. Isaac A.
Overall rating
  • Industry: Program Development
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

An amazing multipurpose platform beyond just data collection

Reviewed on 06/08/2021

JotForm actually saved our project from collapsing. In the middle of a survey we had launched with...

JotForm actually saved our project from collapsing. In the middle of a survey we had launched with a different platform, we were encountering severe technical issues that caused our data collection activities to completely stall. Migrating to Jotform not only solved all of those problems, but offered us features we didn't have with our previous service. Features that allowed us to cut down enumerator errors during survey administration, improve our agent remote monitoring protocols, and generally enrich the survey experience for our data analysts, survey respondents and field agents. It was absolutely amazing.

Pros

Well, first is the ease of use.With Jotform, survey creation to deployment in a matter of minutes isn't just a marketing gimmick...... we were actually able to do it. The quickly customizable templates and very user friendly feel makes it a joy to work with. Also, when we first signed on, we were migrating an active survey from a different service (which was giving us a lot of technical issues) and the customer service support we received was absolutely amazing.

Cons

Response data was being produced as links instead of the intended .pdf forms we had hoped.....when we first launched. And we struggled a bit to understand what was actually happening, but we later figured out the cause and solved it. That has been the only record of any issue we ever had with JotForm.

Response from JotForm

Thank you for sharing your great experience using JotForm. We are really happy to hear your overall satisfaction including your experience with our customer support team. Thank you and have a good one!

Showing 5 reviews of 688 Read all reviews

Jotform FAQs

Below are some frequently asked questions for Jotform.

Jotform offers the following pricing plans:

  • Starting from: USD 29.00/month View Pricing Plans
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Free 100 form submissions/month. You can even stretch the limit to 200 without paying. If you need more submissions the price starts from $29/month, with a discount for yearly payments. Bronze - $29/month Silver - $39/month Gold - $99/month

Jotform has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Jotform supports the following languages:

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Jotform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jotform integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Authorize.Net, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Callingly, Campaign Monitor, CardConnect Mobile, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, CyberSource, Dropbox Business, Egnyte, EngageBay, Evernote Teams, FTP Today, Facebook for Business, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Integromat, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, MariaDB, Microsoft Excel, Microsoft SQL Server, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Sendinblue, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk, Zoho CRM, Zoom Meetings, iContact, monday.com

Jotform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

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