ZoomShift

ZoomShift

Scheduling software for hourly employees.

4.4/5 (71 reviews)

ZoomShift Overview

What is ZoomShift?

ZoomShift is employee scheduling software that will actually make your life easier. Use ZoomShift to build your employee schedules online. Take into account employee time off requests, availability, overtime, and shift conflicts when creating the schedule. Publish your schedules and send email/text/push notifications to all of your employees. Once shifts are published allow your employees to request shift trades and swaps. Easily track employee time using ZoomShift's built in time clock or enter timesheets manually. Get insight into when employees are late, early, or have worked when they were not scheduled. Run payroll reports and import them into your current payroll provider for quick and easy payroll processing. You can do all of this from any web browser or using one of ZoomShift's native apps on iOS or Android.

ZoomShift Overview

Pricing

Starting from
USD 15.00/month

Pricing options

Free Trial
Subscription
Value for money

ZoomShift is offered as a subscription on a monthly or yearly basis.
Subscriptions are based on the number of employees required and start as low as $1/mo per employee.
Discounts are offered for yearly subscriptions.


ZoomShift Features

Devices
Business size
S M L
Markets
Australia, Canada, Europe, United Kingdom, United States
Supported Languages
English

Screenshots

ZoomShift screenshot: Create Work Schedules In Minutes
ZoomShift screenshot: Create Work Schedules In Minutes ZoomShift screenshot: Manage Time Off Requests ZoomShift screenshot: Oversee Shift Swaps ZoomShift screenshot: Communicate With Your Staff

ZoomShift Reviews

ZoomShift Reviews

Overall rating
4.4
/
5 71 reviews
Excellent
41

Very good
25

Average
2

Poor
1

Terrible
2

Value for Money
4.4
Features
4.1
Ease of Use
4.3
Customer Support
4.5
93% recommended this app
Thea H.

Great for Small Business Scheduling


David S.

Solid Scheduling Software of the 21st Century

Right off the bat, let me say that I absolutely love this software!
Clock in from your phone? Check!
Copy schedule templates by week to save time? Check!
Assign new positions, locations, and employees on the fly? CHECK!
With a feature-rich program that lets you create schedules, approve and review timesheets, and print reports of wages and earnings, there's no management question that ZoomShift can't answer.
And if a question or two happens to slip by, rest assured that ZoomShift offers one of the best customer support services I've ever experienced. Just click a bubble on the corner of your screen and a chat bubble pops up, and within moments the team at ZoomShift will shoot back a response to solve any problem you may encounter.
It's like instant messaging your best friend in IT.
And the 'low cost' to 'feature-rich application' ratio is INCREDIBLY imbalanced in favor of the user. For only a few dollars per employee, gain over 20 different tools and utilizations to help you track time, initiate group discussions, drag and drop employee timeslots, filter by store or employee, it's an all-around MUST for anyone maintaining a business, and a clock-in system setup on your computer or tablet only adds more sweetness in the icing on the cake.
It seems like I'm rambling, but there really IS this much to talk about when it comes to ZoomShift. And I swear by my life that I'm not paid or sponsored by ZoomShift at all.
These guys deserve some credit for listening to the people that want a complete scheduling workstation.
Gone are the days of mentally draining timeslot puzzle solving chores.

ZoomShift has clocked in.


Steve H.

ZoomShift Helps Make Drama Kids Rock

We operate an after-school drama program and teach 50+ classes in 40+ elementary schools each week with a part-time staff of 20 teachers. Different class start times, snow days, teacher conference days with no classes and holidays make scheduling our employees a challenge! We began using ZoomShift almost 3 years ago when we started out with just 3 teachers and 5 elementary schools. We know as we grew that scheduling from a spreadsheet would become a nightmare and we needed a tool that would make it simple from the start. ZoomShift was that tool! Our workforce is remote so clocking-in at their assigned location helps us keep track that our teachers are where they are supposed to be!


Kevin Z.

zoomshift review

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct concepts needs. However, there are still a lot of issues with one manager's actions bleeding over and affecting the other restaurants. Customer service has been prompt and helpful most of the time, and it does feel like our suggestions are being taken seriously. I'd still love to see much better siloing and more robust walls between restaurants. I'd like to be able to see only when there is a conflict with employees who work at more than one location, and have the rest of all the information be separated. The filters are useful, but it would be better if there was more separation between locations.


Eugene R.

Keeping it real

Great software with great people, always taking care of the after sales purchase.


Thea H.
Industry: Warehousing
Company size: 2-10 Employees

Great for Small Business Scheduling

Used Daily for 2+ years
Reviewed on 26/08/2018
Review Source: Capterra

Pros

I run a small business, 3 employees, so a traditional time clock is insane overkill, but I needed something for employees to clock in and out, view their schedules, and make requests. Zoomshift has work really well for us - we have had them for 3 years and I have never questioned about getting rid of the program. Its nice for scheduling on my end, but also notifies the employees of new shifts and shift reminders. Also, if can be app based that my employees just use their phones to clock in and out which can be helpful. Plus there is a GPS feature so employees cannot clock in with their phones if they are not at work - which has helped with a few teen employees in the past. I think for the price it provides great features and has been extremely helpful.

Cons

I do wish that when you achieve an employee that their shift information from the past stayed on reports. It wouldn't be the end of the world if when you were archiving them you could download their shift history, which you can, but its limited to 3 months (?). With my last employee that left, I had to spend 20 minutes trying to download his shift history just in case I need it down the road for reporting.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 9.0/10

David S.
Industry: Computer Hardware
Company size: 13-50 Employees

Solid Scheduling Software of the 21st Century

Used Daily for 1-5 months
Reviewed on 08/01/2017
Review Source: Capterra

Right off the bat, let me say that I absolutely love this software!
Clock in from your phone? Check!
Copy schedule templates by week to save time? Check!
Assign new positions, locations, and employees on the fly? CHECK!
With a feature-rich program that lets you create schedules, approve and review timesheets, and print reports of wages and earnings, there's no management question that ZoomShift can't answer.
And if a question or two happens to slip by, rest assured that ZoomShift offers one of the best customer support services I've ever experienced. Just click a bubble on the corner of your screen and a chat bubble pops up, and within moments the team at ZoomShift will shoot back a response to solve any problem you may encounter.
It's like instant messaging your best friend in IT.
And the 'low cost' to 'feature-rich application' ratio is INCREDIBLY imbalanced in favor of the user. For only a few dollars per employee, gain over 20 different tools and utilizations to help you track time, initiate group discussions, drag and drop employee timeslots, filter by store or employee, it's an all-around MUST for anyone maintaining a business, and a clock-in system setup on your computer or tablet only adds more sweetness in the icing on the cake.
It seems like I'm rambling, but there really IS this much to talk about when it comes to ZoomShift. And I swear by my life that I'm not paid or sponsored by ZoomShift at all.
These guys deserve some credit for listening to the people that want a complete scheduling workstation.
Gone are the days of mentally draining timeslot puzzle solving chores.

ZoomShift has clocked in.

Pros

Easy interface, dozens of helpful tools, color coding and drag/dropping, mobile and web interface

Cons

Limited color options for positions, Billing liaison cannot be messaged directly by employees

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Steve H.
Industry: Education Management
Company size: 13-50 Employees

ZoomShift Helps Make Drama Kids Rock

Used Daily for 2+ years
Reviewed on 18/02/2019
Review Source: Capterra

We operate an after-school drama program and teach 50+ classes in 40+ elementary schools each week with a part-time staff of 20 teachers. Different class start times, snow days, teacher conference days with no classes and holidays make scheduling our employees a challenge! We began using ZoomShift almost 3 years ago when we started out with just 3 teachers and 5 elementary schools. We know as we grew that scheduling from a spreadsheet would become a nightmare and we needed a tool that would make it simple from the start. ZoomShift was that tool! Our workforce is remote so clocking-in at their assigned location helps us keep track that our teachers are where they are supposed to be!

Pros

ZoomShift is easy to use and helps is ensure we have coverage each week for all our classes. The mobile application is great and easy for our staff to use. Clocking in and out on the mobile app makes it easy to keep track of our staff. Pulling payroll hours each week is a breeze.

Cons

We did use the Discussions feature in the beginning, but then we opted for a more robust communication tool and no longer use this feature.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kevin Z.
Industry: Hospitality
Company size: 51-200 Employees

zoomshift review

Used Daily for 1-5 months
Reviewed on 15/08/2016
Review Source: Capterra

So far, Zoomshift has had most of what we as a small restaurant group of five different distinct concepts needs. However, there are still a lot of issues with one manager's actions bleeding over and affecting the other restaurants. Customer service has been prompt and helpful most of the time, and it does feel like our suggestions are being taken seriously. I'd still love to see much better siloing and more robust walls between restaurants. I'd like to be able to see only when there is a conflict with employees who work at more than one location, and have the rest of all the information be separated. The filters are useful, but it would be better if there was more separation between locations.

Pros

Love the ease of use, and I love the support

Cons

Everything from all the restaurants tends to get lumped together. We'd really like to have more control over which managers see which employees, etc. Swaps also are very unnecessarily confusing.

Response from ZoomShift

Kevin,

Thanks for the review and feedback!

It sounds like you are using locations to separate your various restaurants. Have you tried creating separate schedules? This will allow each restaurant to have it's own schedule and will prevent any crossover. Just ping us on support and we can help you get this setup.

-Ben

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Eugene R.
Industry: Retail
Company size: 2-10 Employees

Keeping it real

Used Daily for 2+ years
Reviewed on 14/11/2018
Review Source: Capterra

Great software with great people, always taking care of the after sales purchase.

Pros

I really liked that when I downloaded it, the developers asked if I needed help setting it up. Customer service is at the forefront of this company. They even take recommendation about how to better or change there program.

Cons

This issue is fix now, but losing employee data once the employee was gone.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.3/10
Based on 71 user ratings
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ZoomShift Pricing

ZoomShift Pricing

Starting from
USD 15.00/month
Free Trial
Subscription
Value for money

ZoomShift is offered as a subscription on a monthly or yearly basis.
Subscriptions are based on the number of employees required and start as low as $1/mo per employee.
Discounts are offered for yearly subscriptions.

ZoomShift is offered as a subscription on a monthly or yearly basis.
Subscriptions are based on the number of employees required and start as low as $1/mo per employee.
Discounts are offered for yearly subscriptions.

Value for Money
4.4/5
Based on 71 user ratings
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ZoomShift Features

ZoomShift Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customizable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.1/5
Based on 71 user ratings
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Categories

Additional information for ZoomShift

Additional information for ZoomShift

Key features of ZoomShift

  • Availability management
  • Calendar sync
  • Email & SMS alerts
  • Employee scheduling
  • Employee self-service
  • Manager approvals
  • Open shifts
  • Payroll export
  • Reporting & analytics
  • Shift reminders
  • Shift swaps
  • Time clock & timesheets
  • Time off requests
  • Timesheet adjustment

Benefits

- Create schedules in a flash
- Build schedule templates
- Manage time off requests
- Oversee shift swaps
- Monitor overtime and shift conflicts
- Track employee time
- Send email/text/push notifications to employees
- Run reports and export schedules

ZoomShift FAQs

ZoomShift FAQs

Below are some frequently asked questions for ZoomShift.

Q. What type of pricing plans does ZoomShift offer?

ZoomShift offers the following pricing plans:

Starting from: USD 15.00/month

Pricing model: Subscription

Free Trial: Available

ZoomShift is offered as a subscription on a monthly or yearly basis. Subscriptions are based on the number of employees required and start as low as $1/mo per employee. Discounts are offered for yearly subscriptions.

Q. What are the main features of ZoomShift?

ZoomShift offers the following features:

  • Availability management
  • Calendar sync
  • Email & SMS alerts
  • Employee scheduling
  • Employee self-service
  • Manager approvals
  • Open shifts
  • Payroll export
  • Reporting & analytics
  • Shift reminders
  • Shift swaps
  • Time clock & timesheets
  • Time off requests
  • Timesheet adjustment

Q. Who are the typical users of ZoomShift?

ZoomShift has the following typical customers:

Mid Size Business, Non Profit, Small Business

Q. What languages does ZoomShift support?

ZoomShift supports the following languages:

English

Q. What type of pricing plans does ZoomShift offer?

ZoomShift has the following pricing plans:

Subscription

Q. Does ZoomShift support mobile devices?

ZoomShift supports the following devices:

iPhone

Q. What other apps does ZoomShift integrate with?

ZoomShift integrates with the following applications:

QuickBooks Online, Square Point of Sale, Vend, Workato, Xero

Q. What level of support does ZoomShift offer?

ZoomShift offers the following support options:

Knowledge Base, Online Support, Phone Support, Video Tutorials