CrashPlan

About CrashPlan

CrashPlan® for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA and Split Rock Partners. For more information, visit crashplanforsmallbusiness.com.


Key benefits of CrashPlan

- Continuous cloud backup that won’t slow you down.
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.


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Not sure about CrashPlan? Compare with a popular alternative

CrashPlan

4.5 (244)
VS.
Most reviewed

Starting Price

No pricing found
USD 6.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

26
29

Integrations

No integrations found
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Ease of Use

4.4 (244)
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Value for Money

4.3 (244)
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Customer Service

4.4 (244)
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Reviews

Overall rating

4.5 /5
(244)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.4/5

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Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 244
Adam
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 10,000+ Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

CrashPlan is King

Reviewed on 17/02/2016

We have been using CrashPlan for almost 3 years now and it continues to impress as an endpoint...

We have been using CrashPlan for almost 3 years now and it continues to impress as an endpoint backup solution. The true beauty of it lies in its stealth, simplicity and reliability. The easiest way to get end users on board with new technology is with technology that is invisible to them. Some of our users ask periodically if the backup is even running because they don't see anything. This is music to the ears of IT professionals.

For around $1/week per user, you can't beat the quality, reliability and the value of CrashPlan PROe. The latest versions (5.x) are rolling out many new capabilities that we are excited to take advantage The home version works just as well for your personal devices, too.

Pros

It does everything it claims to do, and it does it quickly, quietly and seamlessly. The administrative console is easy to use and navigate. After the environment is up and running, maintenance and administration is minimal.

Cons

There is an occasional delay in responses to online tickets, mostly due to time zone differences depending on who picks it up. Phone support is faster if you cannot wait.

Swapnil
Overall rating
  • Industry: Architecture & Planning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 3.0 /10

Good software for individuals but not recommended for business with a lot of data.

Reviewed on 13/01/2023

Not good. Did not solve the business problems of needing a cloud/offiste backups. We stopped using...

Not good. Did not solve the business problems of needing a cloud/offiste backups. We stopped using it.

Pros

It is cheap and offers unlimited cloud storage. That is the only reason we purchased a subscription of this software in the first place.

Cons

Crashes a lot of times, does not upload the whole bank of data, very slow to make a backups, never completed the whole backup.We find it to be useless for our uys case.

Alternatives Considered

Microsoft Azure

Reasons for Switching to CrashPlan

We only chose it for cost efficiency but later we had to go back to Azure doe to the quality of service.
Kathryn
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Buyer Beware of Recent Changes to the Services for Small Business !

Reviewed on 23/05/2019

I have spent days on the phone with their technical support management to no avail. They do not...

I have spent days on the phone with their technical support management to no avail. They do not offer a solution, and have no plans to correct or back out this potentially devastating change.

Pros

Until recently, Crashplan for Small Business was very reliable.

Cons

I have used Crashplan for Small Business for many years. They have recently implemented a change, as of May 1,2019, which had devastating effects for my businesses. They have chosen to remove from the backup all files in the /user/xxx/library/containers/ directory as well as all root directory application and system folders.

My company’s financial data was stored by our 3rd party Unix app in that directory and Code42 just randomly excluded it from backup, even though it was in the USER directory, and deleted ALL PREVIOUS BACKUPS without permission. Apparently they sent this information out in a “newsletter” to their business clients in Mid April, and implemented the change on May 1.

We had a file corruption of our database on May 18, and we were unable to recover from our online backup with Crashplan. The company made this change to a live system, had no backout plan and no recovery path for the data they deleted without our knowledge or permission. We lost 10 years of data. Absolutely devastating. The customer trust has been breached, but their attorneys claim that we didn’t have a “contract”. This is unbelievable on so many level, and my guess is that most business clients do not realize that this is happening or that their data is missing until they go to recovery and find it gone.

Aviram
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An Effective way to backup your Data on the Cloud and your local network

Reviewed on 07/01/2020

Overall Crashplan feels very solid and professional way to protect your data

Overall Crashplan feels very solid and professional way to protect your data

Pros

I used Crashplan for almost 2 years, as a client to backup all my clients data on local servers. the menus are simple and yet complex and when the time comes and you need to recover your data the process is very simple and quite fast (depends of course what size of backup data files you have)

Cons

Does a lot of problems with Very old OS (windows XP for example) sadly as a company that have some very old software that don't work well on win7 and above the Crashplan didn't work good on them.

the Price is little bit high compare to other products in the market

Alternatives Considered

Backblaze B2 Cloud Storage

Reasons for Switching to CrashPlan

Recommended by a colleague
Tommy
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

One of the best backup software

Reviewed on 20/03/2016

Because your data is very valuable, you need to take care of how you handle it. You want to secure...

Because your data is very valuable, you need to take care of how you handle it. You want to secure your computer, with password and encryption, but you also want to make sure you won't lose anything. Your computer may be under warranty but if the hard drive break, you will lose all your data. You may receive a virus, delete a file by mistake, or overwrite the wrong version of a document.

But, if you are not an IT pro, you don't have much options. Crashplan is so easy to use, that anyone can go on the website, purchase a subscription, and install the software, in minutes. If you manage your company, you can have a business account and manage your employee data, without any specific knowledge.

Finding an online backup software is easy, but one that you can leverage from a single user to thousand of user, from personal to a large corporation, Crashplan is one of the best.

Pros

Schedule
Versioning
Remote Recovery
End-User management
Bandwidth Management
Encryption
Easy-of-User

Cons

If you have to pay 120$ per computer per year, you may look at alternative that gives other features. Sometimes, Dropbox is enough.

Showing 5 reviews of 244 Read all reviews

CrashPlan FAQs

Below are some frequently asked questions for CrashPlan.

CrashPlan offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

$10 per month, per device

CrashPlan has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500

CrashPlan supports the following languages:

English

CrashPlan supports the following devices:

We do not have any information about what integrations CrashPlan has

CrashPlan offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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