--- description: Learn more about Absorb. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Absorb Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Employee Training Software](/directory/266/training/software) > [Absorb](/software/101753/absorb-lms) # Absorb Canonical: https://www.getapp.com.au/software/101753/absorb-lms Page: 1 / 16\ Next: [Next page](https://www.getapp.com.au/software/101753/absorb-lms?page=2) > Absorb is an agentic AI-powered learning platform that trains employees, partners, and customers. AI agents automate admin, personalize learning, and coach learners in real time, backed by native authoring, integrations, and advanced reporting and analytics. > > Verdict: Rated **4.6/5** by 360 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Absorb The system includes intelligent assist, an AI feature that helps teams manage day-to-day admin tasks using natural language, ask requests, and be taken directly to the pre-configured report page or action screen with one click. Operators can use AI and natural language processing to automatically transcribe and timestamp video lessons. A search query will give learners a direct path to the point in the video or transcript needed, transforming longer LMS video content into contextualized microlearning experiences. It includes a set of collaborative tools, such as discussion and breakout rooms, which help facilitate learner engagement and boost user experience to keep learners hooked. Create AI Beta is a tool for course creators and subject matter experts in organizations of all sizes and types to streamline the course creation process. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 360 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Absorb - **Location**: Calgary, Canada - **Founded**: 2002 ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Absorb offers tailored pricing based on your organization’s needs, including the number of learners and specific features required. As your organization grows, our technology, support, and value scale with you. Contact us to get a personalized cost quote. Absorb LMS understands that it's imperative to meet you where you are. That's why we offer a more tailored pricing approach based on your input and our recommendations. Absorb reps consult with you about your company size, budget, eLearning goals, usage patterns, and other considerations to craft the unique pricing model that works for you and is flexible enough to accommodate future growth and changes. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish - **Available Countries**: Argentina, Australia, Austria, Belgium, Brazil, Canada, Chile, China, Colombia, Costa Rica, Denmark, Ecuador, Finland, France, Germany, Iceland, India, Indonesia, Ireland, Israel and 22 more ## Features - API - Academic/Education - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Activity Tracking - Adaptive Learning - Alerts/Notifications - Assessment Management - Assignment Management - Asynchronous Learning - Audio/Video Conferencing - Audio/Video Recording - Bite-Sized Learning - Blended Learning - Built-in Course Authoring - Built-in LMS - Certificates - Certification & Licensing - Certification Tracking ## Integrations (43 total) - ADP GlobalView Payroll - ADP Lyric HCM - ADP Next Gen HCM - ADP Workforce Now - Auth0 - BambooHR - BizLibrary - Clarity Wave - ClearCo - Credly - Dayforce HCM - Degreed - Eventbrite - Foxy - Go1 ... and 28 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Employee Training Software](https://www.getapp.com.au/directory/266/training/software) ## Related Categories - [Hospitality LMS Software](https://www.getapp.com.au/directory/2779/hospitality-lms/software) - [Learning Management Systems](https://www.getapp.com.au/directory/258/learning-management-system-lms/software) - [Employee Training Software](https://www.getapp.com.au/directory/266/training/software) - [Online Course Software](https://www.getapp.com.au/directory/37/courseware/software) - [Mobile Learning Tools](https://www.getapp.com.au/directory/777/mobile-learning/software) ## Alternatives 1. [Canvas](https://www.getapp.com.au/software/91646/canvas-lms) — 4.6/5 (4338 reviews) 2. [Moodle](https://www.getapp.com.au/software/10246/moodle) — 4.3/5 (3387 reviews) 3. [Paylocity](https://www.getapp.com.au/software/102695/webpay) — 4.3/5 (1932 reviews) 4. [Connecteam](https://www.getapp.com.au/software/105401/connecteam) — 4.6/5 (5311 reviews) 5. [360Learning](https://www.getapp.com.au/software/100000/360learning) — 4.7/5 (511 reviews) ## Reviews ### "Absorb: an extension of our own team\!" — 5.0/5 > **Jessica** | *15 August 2025* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Absorb have a great culture to them, which initially drew us to them and set them aside from the more "hard-sell" options. We were able to demo and test sandbox modes and the different add-ons before purchase, ensuring we were confident that it would meet our requirements. Not only that, but since implementation, Absorb are constantly reflecting on their options and updating and upgrading all the time, with outstanding levels of communication; my favourite is their "Ideas Portal" where customers can suggest changes or updates to their platform, and you can chat with product and tech specialists and put forward a case, where they'll then let you know if it's a likely candidate for their roadmap. I've personally suggested several changes that they've rolled out, so it feels great to know they're listening, making improvements and also making the platform better for other customers too. > > **Cons**: Almost nothing\! It's incredibly intuitive and I love the navigation of it. I would like to see some updates to their Global Resource options (non-courses like links and PDFs) to include images to help improve engagement, but honestly this is the only major improvement I can think of. > > As our L\&D is incredibly small (2 of us), we love that Absorb feels like an extension of our own team, rather than an external company. It's very collaborative, communication feels genuine natural, and I'm definitely a big advocate for their product portfolio\! We've subscribed to a lot of their add-ons and Absorb Create AI allows us to save both time and money by creating content in-house, rather than outsource; over 400k saved in 2024 through doing so\! And as mentioned before, they're constantly updating and adding new features, so you can now add AI text to speech with different options and pauses, and generate quiz questions based on your content. Their CSM and Account Managers are always knowledgeable about upcoming rollouts, products and how this may fit into our training plans, with very reasonable costs that we can actively track ROI on. From an admin perspective, it's incredibly intuitive to use and difficult to break. They do have their own Knowledge Base and Academy where they have brilliant quality walkthroughs and elearning to help you get the most out of the LMS and add-on tools, but there's not much you can't pick up in 10 minutes and pressing buttons. I'm honestly a big fan and love attending their online workshops and Summit with guest speakers and chances to share best practice and discuss challenges and solutions across the industry. ----- ### "User-Friendly LMS Design with Straightforward Admin and Learner Workflows" — 5.0/5 > **Moushmi** | *9 April 2026* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: The admin-side workflow and the learner side workflow is highly intuitive and straightforward, making it easy to navigate and manage tasks efficiently. I particularly appreciate the customizable, Excel-style reporting interface, which allows for flexible data views and seamless exporting to Excel or CSV formats. This greatly enhances reporting and analysis capabilities. Additionally, the platform is very well-organized when it comes to setting up courses, users, and other features. The categorical structure simplifies configuration, and the quick-access tabs at the top provide a more efficient alternative to navigating through multiple layers of course settings. Overall, the design significantly improves usability and administrative productivity. > > **Cons**: While the platform offers a wide variety of reporting formats, there is an opportunity to enhance reporting capabilities further. For example, department-level reports could be more comprehensive by including detailed insights such as the number of courses completed, in progress, or not started for all employees within a department. The mailing system is highly effective overall; however, there are limitations in customizing certain automated emails, which can restrict flexibility in communication. Additionally, the observation checklist feature has some gaps. For instance, learners do not receive email notifications when reviewers provide feedback; this is a fundamental functionality that is currently unavailable within the LMS. Overall, when comparing the strengths and limitations, the advantages clearly outweigh the drawbacks, as the identified issues are relatively minor and do not significantly impact the overall effectiveness of the platform. > > I have had a very positive and seamless experience with Absorb LMS across all stages, from implementation and onboarding to training and ongoing customer support. The collaboration with the CRM team, including our regular weekly or biweekly calls, has been particularly smooth and productive. The Absorb team has been exceptional in ensuring a strong overall experience. They have been proactive in following up on tickets, accommodating our time zone requirements, and effectively coordinating with integration teams across different regions. Any initial challenges, bugs and issues were addressed promptly, either through quick resolutions or by providing suitable workarounds tailored to our organization’s learning needs. Overall, we are extremely satisfied with the platform, find it to be excellent value for money, and are genuinely pleased to have Absorb LMS in place. ----- ### "Wish it had better ecommerce & marketing functionality" — 3.0/5 > **Brittney** | *12 June 2025* | Nonprofit Organization Management | Recommendation rating: 4.0/10 > > **Pros**: What I liked most about Absorb was all of the reporting features and ability to customize and schedule reports. > > **Cons**: What I liked least about Absorb was the ability to customize the learner dashboards. I felt they lacked the ability to organize courses in my browsing/shopping friendly layouts. I also wish there was more native e-commerce and native marketing functionality that could have supported my needs for an external LMS. ----- ### "Absorb Review" — 4.0/5 > **Lorraine** | *27 May 2026* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Apart from the vast library of updated courses, Absorb has excellent customer support. They are very quick to respond to any query and will try and resolve issues asap > > **Cons**: Having to manually check if any retiring courses have current progress enrollments, and sending out an email to the user to tell them that they need to complete it or it will not be accessible any more. This should be an automatic process. > > As super admin of the Absorb LMS in my company, I can confidently say that our overall experience has been very positive. From implementation 3 years ago to current date, the system has continuously evolved, with regular enhancements that improve both the user and admin experience. The customer support has been excellent throughout. The Absorb LMS has pushed up our annual compliance training to achieve 100% completion. From an operational perspective the IT intergration was seamless, enabling efficient management of users, reporting and compliance tracking. It has also enhanced our personal development training programme for staff. Overall, the LMS has represented a valuable and cost effective solution for supporting both compliance training requirements and ongoing development for staff. ----- ### "Still Absorbing the Capabilities" — 4.0/5 > **Annelise** | *20 April 2026* | Arts & Crafts | Recommendation rating: 8.0/10 > > **Pros**: The customer support team is exceptional in their knowledge and willingness to help us improve our learner experience. The transition/onboarding support team member, \[sensitive content hidden\], and our daily success manager, \[sensitive content hidden\], are both very impressive and key to our growth and happiness with the product. The customer support is far and away the most impressive aspect of Absorb. Absorb is pretty feature-rich in terms of user management and controlling how content displays to our learners. I like all of the settings, though sometimes they are not always intuitive or well-explained within the system itself (which is why I appreciate our success manager so much). Employee training was relatively robust, but I find that most people prefer to get their hands dirty and will only consult the training as needed. We haven't encountered many bugs or issues, but the ones we have were explored and addressed very quickly by the team. > > **Cons**: I'm generally a little disappointed in the visual aspect of the Learner-facing dashboard. I would love to have more features, templates, and control over the user interface. It feels somewhat outdated and it's a shame that it is the first impression learners get when they log in to our system for the first time. I've long been curious about whether we could integrate Absorb into a UI designer that would give us more control. Some aspects of the learner experience also seem unintuitive and require us to support our learners with simple navigation. Finally, I really hate that AI ad that Absorb was running on streaming services for a while. It cheapened the product and made me question its quality. > > Our organization migrated our content from Docebo. We produce courses to support our programs with external learners, so it was important for the transition to happen smoothly. We were well-supported throughout that process and have been diligently adding new courses to Absorb in the 8 months since the transition. We've found it to be a powerful and easy-to-understand platform with capabilities we're still exploring and figuring out how to implement. We are looking forward to learning and growing with Absorb. ----- Page: 1 / 16\ Next: [Next page](https://www.getapp.com.au/software/101753/absorb-lms?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/101753/absorb-lms) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data