--- description: Learn more about Mailgun. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Mailgun Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Email Management Software](/directory/306/email-management/software) > [Mailgun](/software/101687/mailgun) # Mailgun Canonical: https://www.getapp.com.au/software/101687/mailgun Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/101687/mailgun?page=2) > Mailgun is an email automation service offering a complete cloud-based email service for sending, receiving \& tracking email sent through your websites \& apps > > Verdict: Rated **4.3/5** by 197 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Mailgun Mailgun's software automatically manages the delivery process to give your emails the strongest chance of landing in the inbox. With the API control panel, you'll always know what's happened to every email sent. Each Mailgun domain is an isolated sub-account with its own sending queue and reputation. This way, your transactional emails won't get stuck behind your newsletters. Easily personalize all emails for each user with Mailgun's recipient variables feature. Image URLs can be included too, to personalize the entire look of the email. Route and forward email directly into you inbox or app with Mailgun's intelligent inbound routing and storage. Email parsing turns your emails into easy-to-digest structured data whilst spam filters keep out unwanted emails. Carry out A/B tests and report on your data with Mailgun's tracking and analytics features. Always know what is happening to your emails with searchable logs. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 197 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Sinch ## Commercial Context - **Starting Price**: USD 15.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Flexible plans built for email delivery. See below for details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Belgium, Canada, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Spain, Sweden, United Kingdom, United States ## Features - A/B Testing - API - Archiving & Retention - Autoresponders - Bulk Email Verification - Catch-all Server Detection - Data Recovery - Disposable Email Detection - Domain Check - Email Campaign Management - Email Marketing - Email Monitoring - Email Tracking - Event Triggered Actions - List Management - Message Personalization - Monitoring - Personalization - Preview Functionality - Queue Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software) ## Related Categories - [Email Management Software](https://www.getapp.com.au/directory/306/email-management/software) - [Email Marketing Software](https://www.getapp.com.au/directory/307/email-marketing/software) - [Email Validation Tools](https://www.getapp.com.au/directory/1469/email-verification-tools/software) - [Transactional Email Software](https://www.getapp.com.au/directory/1707/transactional-email/software) ## Alternatives 1. [SendGrid](https://www.getapp.com.au/software/20507/sendgrid) — 4.2/5 (753 reviews) 2. [Brevo](https://www.getapp.com.au/software/91466/brevo) — 4.6/5 (3414 reviews) 3. [Mailchimp](https://www.getapp.com.au/software/8268/mailchimp) — 4.5/5 (17580 reviews) 4. [Constant Contact](https://www.getapp.com.au/software/90578/constant-contact) — 4.3/5 (2915 reviews) 5. [Mailjet](https://www.getapp.com.au/software/20515/mailjet) — 4.2/5 (452 reviews) ## Reviews ### "Bare-bones but super reliable and easy to use." — 5.0/5 > **Lucas** | *26 April 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Inbound mail processing with spam filter Free tier offers great sending limit SMTP and API integration for outbound messaging > > **Cons**: This product doesn't offer any sort of backend mail building or sending functionality. It's only an engine for sending messages. This means you'll have to build your messages somewhere else and integrate them into your sending code. > > I use several different email service providers, each for a different reason. I use Mailgun almost exclusively for inbound mail processing. The inbound processing also offers a preliminary spam filter so that at least most of the spam isn't sent further down my process chain. It's super easy to set up inbound routes using specific strings or wildcard matches that will accept mail and forward to multiple different recipients. These recipients can be either proper email addresses or webhook endpoints. I often use the address forwarders in combination with the SMTP outbound service to build a system where Gmail users can use their free gmail.com account to receive and send emails from their small business domain without having to sign up for and configure a proper G Suite account. I use the webhook forwarders in combination with Zapier and Integromat to receive any emails that need to be processed and automatically acted on. Mailgun normalizes all the different types of email and attachment encodings and packages the message data into an easy-to-parse JSON package that makes it super easy for me to grab what I need and reliably act on the normalized data. ----- ### "High Deliverability" — 5.0/5 > **Arkadiusz** | *1 December 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: A clean interface is a plus, but functionality is still limited compared to Mandrill. However, the core functionality—transactional emails—works very well and seamlessly. > > **Cons**: Very basic interface and limited options compare to competition. ----- ### "Don't use mailgun. You'll lose all you emails, customers and they don't confirm to EU compliance law" — 1.0/5 > **Niels** | *10 November 2024* | Automotive | Recommendation rating: 0.0/10 > > **Pros**: The best thing about mailgun is that you move away from it very easily. Just close your account and don't look back > > **Cons**: I didn't like how mailgun disable our account (with over 25 active applications/domains and hundreds of users) and didn't tell use why for over 3 days. > > We're a paying mailgun customer for over 10 years. Until mails stopped going out. After logging in, there was an error that says 'account disabled' with no further information. It took 24 hours for customer support to respond and tell us there was a security problem with our account, but we were left on our own to figure out what was going on and how to solve it. All in all it took over a week to get our accounts back. By that time, we had migrated away to better, cheaper and more reliable alternatives. ----- ### "Helps you land into prospect's inbox" — 5.0/5 > **Chandan** | *24 February 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The DMARC record validation and domain verification process is so smooth and generous that it increases your chance of landing in your prospect's inbox by almost 100%. > > **Cons**: The pricing is higher than any other competitor products. > > Mailgun is a comprehensive email marketing service that provides businesses with the tools they need to create effective email campaigns and ensure deliverability. Its advanced features make it a popular choice for businesses of all sizes looking to improve their email marketing efforts. ----- ### "Excellent, powerful service" — 5.0/5 > **Paul** | *21 May 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Different SMTP users (not able to log in - if someone was to compromise a system and get the SMTP user details) > > **Cons**: SMTP user passwords are auto generated, which in 9 out of 10 cases is fine, however some routers don’t allow an SMTP user password this long. ----- Page: 1 / 9\ Next: [Next page](https://www.getapp.com.au/software/101687/mailgun?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/101687/mailgun) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data