Pulseway

4.7 (306)
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All-in-one remote IT monitoring and management platform.

About Pulseway

Pulseway is a powerful IT management platform that monitors and manages Windows, Linux, Mac, SNMP devices and applications. Used by over 6,000 businesses worldwide to streamline their IT operations and decrease downtime.

With powerful automation for auto-remediation, patch management and deployment, system administrators and IT technicians can be more efficient and resolve critical issues before anyone even notices there were any issues to begin with.

Key Pulseway Features:
- Monitoring and Management
- Discovery and Deployment
- Server Management and Monitoring
- Automation like Never Before
- Out-of-the-box OS & 3rd Party Patching
- Unlimited Remote Control for macOS and Windows
- Custom Reporting

All the features are available from both the web app and from the native mobile applications available on iOS and Android.

Pricing starting from:

USD 67.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Pulseway

**MOBILE-FIRST**
Work from anywhere, on any device, with instant and powerful access to the functions that matter most. Pulseway's native Mobile Apps (Android & iOS) were built from the ground up to give you full control of all your critical IT systems.

**ASSET DISCOVERY**
Easy to use Network Discovery and Deployment engine allows instant productivity straight out of the box. With no on-boarding or training required to get you up and running. In minutes, you can quickly and effortlessly see all the IT endpoints and then mass deploy the Pulseway solution with pre-configured policies built-in.

**AUTOMATION**
Get more done by doing less, with Pulseway's easy-to-use Automation engine you can complete repetitive tasks & automatic fixes by enabling Tasks to be executed by rules and schedules defined by you.

**PATCHING**
Patch Management is one of the most critical and complex processes managed by IT. The sheer volume of patches combined with the growing number of endpoints that IT is responsible for makes patch management a tremendous undertaking. Pulseway's Patch Management Software is designed to make your job easier by automatically patching OS and a vast list of 3rd Party Applications.

**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.

**NETWORK MONITORING**
Pulseway’s Network Monitoring software gives you total visibility across your network. Automatic discovery and diagramming, makes managing your network simple, intuitive and efficient. The Auto-generated topology map provides a comprehensive view of your network, while simple interface makes it easy to read and interpret network diagrams.

**CUSTOM REPORTING**
You can now leverage the power of data to showcase to your customers or to your organization the health of all systems, patch compliance, asset summary and much more.

**BACKUP**
Pulseway's Cloud Backup software delivers a clean and easy to use interface that will let you check backup statuses, calculate backup health score, schedule backup jobs, and recover data — for physical and virtual servers, workstations and documents.

**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premises

Markets

Australia, Brazil, Canada, Costa Rica, Denmark and 17 others

Supported Languages

English, German

Pricing starting from:

USD 67.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Pulseway Software - Monitoring and Management with Real Time System Status and Critical Alerts
Pulseway Software - Powerful IT Monitoring from any Device Closest to You
Pulseway Software - Automatic Network Discovery and Deployment
Pulseway Software - OS and 3rd Party Patching with Over 130+ Titles Patching
Pulseway Software - Automation & IT Issue Auto-Remediation with Intuitive UI
Pulseway Software - Powerful Custom Reporting & White-Labelled Templates
Pulseway Software - Complete Control over your Servers, Systems and All Network Devices
View 12 more
Pulseway video
Pulseway video
Pulseway video
Pulseway video
Pulseway video
Pulseway Software - Monitoring and Management with Real Time System Status and Critical Alerts
Pulseway Software - Powerful IT Monitoring from any Device Closest to You
Pulseway Software - Automatic Network Discovery and Deployment
Pulseway Software - OS and 3rd Party Patching with Over 130+ Titles Patching
Pulseway Software - Automation & IT Issue Auto-Remediation with Intuitive UI
Pulseway Software - Powerful Custom Reporting & White-Labelled Templates
Pulseway Software - Complete Control over your Servers, Systems and All Network Devices

Features

Total features of Pulseway: 164

  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Availability Testing
  • Backup and Recovery
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Monitoring
  • Contract/License Management
  • Credential Management
  • Customisable Branding
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Visualization
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Endpoint Management
  • Endpoint Protection Software
  • Event Logs
  • Event Tracking
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • HIPAA Compliant
  • Help Desk Management
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Management
  • License Management
  • Live Chat
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Mobile Alerts
  • Mobile Device Management
  • Mobile Network Troubleshooting
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-User Collaboration
  • Multiple Authentication Methods
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security Software
  • Network Wide Management
  • Password Management
  • Patch Management
  • Patch Prioritisation
  • Patch Testing
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Creation
  • Policy Management
  • Print Management
  • Problem Management
  • Process/Workflow Automation
  • Project Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Self Service Portal
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Third-Party Integration
  • Third-Party Integrations
  • Threshold Alerts
  • Ticket Management
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Widgets
  • Workflow Management

Alternatives

ConnectWise Automate

4.2
#1 Alternative to Pulseway
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Naverisk

4.8
#2 Alternative to Pulseway
Naverisk is an All-in-One remote monitoring and management (RMM) solution designed for managed service providers with...

N-sight

4.3
#3 Alternative to Pulseway
N-able RMM is a remote monitoring and management platform designed to make managing, maintaining, and protecting IT...

ManageEngine Endpoint Central MSP

4.6
#4 Alternative to Pulseway
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Reviews

Overall rating

4.7 /5
(306)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.7/5

Already have Pulseway?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 306
Ed
Ed
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Pulseway is the absolute best monitoring solution out there!

Reviewed on 28/07/2017

Pros

I began using Pulseway as PcMonitor a few years ago. I had been using another product that was hard to configure and prone to so many false alarms it was useless. Then I found Pulseway and the whole game changed. Pulseway is priced fairly – my previous solution was SO expensive and the support spotty. The Pulseway software is easy to configure and can be accessed securely from pc or smartphone. Critical functions like restarting services , rebooting machines and even access to a command line can be done remotely. I get the right warnings directly to my phone or desktop wherever I am. I was on the beach in Maui over Christmas and one of my servers had a problem with a service that needed to be restarted – with other monitoring products I would have had to go back to my room, start up my laptop, hope to get wifi and vpn connection and RDP directly to the problem machine. Pulseway allowed me to clear the alert, check the status of the server and restart the service (Apache Tomcat) from my chair on the beach and not miss a minute of my children’s surfing lesson.

Our organization has embraced this software. I recommended this to a colleague who had a critical scheduling server running multiple tasks via task scheduler. Due to service account limitations the server would log out the account every weekend. My colleague installed Pulseway and was able to keep the server signed in while we pursued a permanent solution and now has multiple servers on his own account.

Cons

I have yet to find a serious downside to this product. It is truly amazing and just works well. Well worth the low cost.

Jubaire
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A robust RMM solution that deserves your attention.

Reviewed on 01/08/2024

Overall, I've been very happy and at ease using Pulseway's platform. The fantastic UI and app...

Overall, I've been very happy and at ease using Pulseway's platform. The fantastic UI and app support are great for IT workers who are on the go and can't always sit down at a workstation. Over time, I have seen small improvements that make things easier every year. For instance, the new device management page, where you can run a script or workflow on a single workstation rather than manually creating a new scope beforehand, is very handy. From my calls with my Pulseway manager and the various webinars explaining different integrations and features, I'm happy to see that the Pulseway team continues to innovate and improve the platform.

Pros

The platform is very accessible for SMBs to set up and use. I have only had to call support a handful of times for help over the years I've used the platform. The UI and mobile support are fantastic. When I first started, I had trouble getting quotes from other RMMs because of my low user count. I am truly thankful to Pulseway for making things easy for me. The pricing is very competitive from what I've seen, and this is also appreciated. As someone with a multi-faceted role where I can't spend all my time working solely on security, I appreciate the ease of use and polish that Pulseway brings. Pulseway's support personnel who conduct quarterly or annual calls, along with their general support, are fantastic and very knowledgeable about the product.

Cons

Pulseway, like any good RMM, comes with full PowerShell access to a single workstation or the entire fleet of workstations through a script or workflow. I wish they had more ready-to-use scripting templates for advanced IT tasks. I have noticed that they have released some nice reporting and script templates since I last checked. Their integrated remote desktop solution for accessing user machines could use some more polish. Additionally, I wish there were more dashboard templates to show other metrics.

Alternatives Considered

Atera, MSP360 Managed Backup, Kaseya VSA and NinjaOne

Reasons for Switching to Pulseway

At the beginning my user count was lower, some RMM's minimum was 50 seats. Other solutions were harder to use or had a weak point that I couldn't get past.

Response from MMSOFT Design

Hi Jubaire,

Thank you so much for the kind words and for the feedback, it's greatly appreciated. Really happy to have you grow with us and that we have helped you do what you do, in the best way possible!

Roy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Review of Pulsway App and Service

Reviewed on 26/08/2024

Good. It had truly helped mobile engineer like us to perform and monitor the devices.

Good. It had truly helped mobile engineer like us to perform and monitor the devices.

Pros

Among all RMM tools, Pulsway would be the most mobile friendly app.

Cons

The PSA module has much to polish up. Much of the others had much integration and ticketing system.

Woody
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I would recommend Pulseway to anyone who asks.

Reviewed on 21/08/2024

Overall, the experience with Pulseway has been fantastic. My current Pulseway account manager,...

Overall, the experience with Pulseway has been fantastic. My current Pulseway account manager, [sensitive content hidden], is fabulous. He listens to my concerns, and keeps them in mind while assisting me. [sensitive content hidden] attentiveness and response time is spot on. I wish all my account manager's were as quick to respond and attentive to my needs/requests as he is.

Pros

Ease of use. Cell phone app, hands down, is the best one we have seen. The phone app and web app work the same, so there is truly no difference. Very quick to respond to a support issue.

Cons

Update schedule. I wish they would publish the update schedule so that we can plan accordingly.

Alternatives Considered

ConnectWise PSA and ConnectWise Automate

Reasons for Choosing Pulseway

Features Ease of Use Price Phone app Web app

Switched From

N-central

Reasons for Switching to Pulseway

Ease of use, phone app available, web application and price.
MOHAMAD
Overall rating
  • Industry: Newspapers
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable and Efficient Remote IT Management Tool

Reviewed on 16/08/2024

Pulseway has been a game-changer for managing our IT infrastructure remotely. It’s easy to set up,...

Pulseway has been a game-changer for managing our IT infrastructure remotely. It’s easy to set up, and the mobile app makes it incredibly convenient to stay on top of system alerts. The automation and integration features have significantly improved our efficiency. Overall, it’s a reliable and robust tool for IT management.

Pros

Pulseway excels in its ability to provide comprehensive remote monitoring and management capabilities. The intuitive mobile app is particularly useful, allowing for real-time monitoring and instant responses to alerts. The automation features save a considerable amount of time, and the software's integration with various platforms is seamless.

Cons

nothing really, everything worked fine for me never had major issues.

Alternatives Considered

ManageEngine Endpoint Central

Reasons for Switching to Pulseway

Linus Tech Tips recommended pulseway on his videos
Showing 5 reviews of 306 Read all reviews

Pulseway FAQs

Below are some frequently asked questions for Pulseway.

Pulseway offers the following pricing plans:

Pulseway starts with a 14-day-trial, no credit card required. Pricing is based on the number of systems/endpoints you want to monitor and manage.

Pulseway has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Pulseway supports the following languages:

English, German

Pulseway supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Pulseway integrates with the following applications:

Autotask PSA, Bitdefender GravityZone, ConnectWise PSA, IT Glue, PagerDuty, Slack, Unitrends MSP, Webroot Business Endpoint Protection, Xero, Zendesk Suite

Pulseway offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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