--- description: Learn more about Canfigure. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Canfigure Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Data Centre Management Software](/directory/277/data-center-management/software) > [Canfigure](/software/101487/canfigure) # Canfigure Canonical: https://www.getapp.com.au/software/101487/canfigure Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/101487/canfigure?page=2) > Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available. > > Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Canfigure \- Reduce risk to your enterprise by implementing a robust Change Management process with effective Impact Analysis - Document your environment to maintain an accurate record of dependencies and usage - Adapt the software to your specific business needs where not met by typical off-the-shelf software - Reduce cost when compared to competitive offerings with low maintenance and self-configurable design - Benefit from software that is constantly evolving and extended based on customer feedback and best practice ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 23 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Canfigure - **Location**: Auckland, New Zealand - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 395.00 - **Pricing model**: Per Feature (Free Trial) - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Denmark, France, Germany, Hong Kong SAR China, Indonesia, Ireland, Italy, Malaysia, Mexico, New Zealand, Norway, Singapore, South Africa, Spain, Sweden, United Kingdom, United States ## Features - API - Access Controls/Permissions - Active Directory Integration - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Alerts/Escalation - Alerts/Notifications - Approval Process Control - Approval Workflow - Asset Assignment - Asset Categorization - Asset Lifecycle Management - Asset Tracking - Assignment Management - Audit Management - Audit Trail - Automated Routing - Automated Scheduling - Barcode Printing ## Integrations (10 total) - Google Cloud - Microsoft Entra ID - Microsoft Entra Verified ID - Microsoft Outlook - Nmap - QuickBooks Enterprise - SMTP - ServiceNow - Smartsheet - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Data Centre Management Software](https://www.getapp.com.au/directory/277/data-center-management/software) ## Related Categories - [Data Centre Management Software](https://www.getapp.com.au/directory/277/data-center-management/software) - [Help Desk Software](https://www.getapp.com.au/directory/287/help-desk-ticketing/software) - [ITSM Tools](https://www.getapp.com.au/directory/292/it-service-management-itsm/software) - [IT Asset Management Software](https://www.getapp.com.au/directory/325/it-asset-management/software) - [Issue Tracking Software](https://www.getapp.com.au/directory/580/issue-tracking/software) ## Alternatives 1. [Freshservice](https://www.getapp.com.au/software/91351/freshservice) — 4.5/5 (720 reviews) 2. [JIRA Service Management](https://www.getapp.com.au/software/91811/jira-service-management) — 4.5/5 (770 reviews) 3. [ManageEngine Endpoint Central](https://www.getapp.com.au/software/103857/manageengine-desktop-central) — 4.6/5 (1657 reviews) 4. [Iru](https://www.getapp.com.au/software/130527/kandji) — 4.9/5 (480 reviews) 5. [PDQ Deploy & Inventory](https://www.getapp.com.au/software/2045563/pdq-deploy) — 4.8/5 (341 reviews) ## Reviews ### "Great tool, low cost and covers a lot" — 5.0/5 > **Brad** | *7 May 2026* | Semiconductors | Recommendation rating: 9.0/10 > > **Pros**: Really solid tool overall. It’s super flexible and easy to work with, so you don’t need a ton of setup or training to get value out of it. The cost is very reasonable for what you get, which is always a plus. One of the biggest highlights is the support—they’re responsive, helpful, and actually listen to feedback. You can tell they’re actively improving the product based on what users are saying, which makes a big difference. > > **Cons**: There’s definitely a learning curve getting started. The documentation is decent but could be more thorough in some areas. I also wish there were more out-of-the-box features—while it’s very flexible, you often have to build things yourself that feel like they could be standard. > > I’ve used Canfigure across a couple of companies, and overall it’s been an incredibly solid tool. It’s cost-effective, highly flexible, and has consistently met my needs. It’s played a key role in supporting IT operations without requiring a big investment. I’d definitely recommend it to anyone looking for a configurable, versatile solution that won’t break the bank. ----- ### "Review of the Canfigure (GEED) equipment Calibration database." — 5.0/5 > **Peter** | *6 February 2025* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The GEED equipment/ calibration database is very user friendly \& thus very easy to use. > > **Cons**: I can't think of anything, the GEED tool/database is very easy to use. > > It was a great overall experience. Chris Walker \& his team provided outstanding support during our transition from our old Calibration database to the new Canfigure (GEED) Calibration database. ----- ### "Canfigure Review" — 4.0/5 > **Alex** | *17 January 2024* | Law Practice | Recommendation rating: 8.0/10 > > **Pros**: We love the ease of use in regards to create and tracking incidents/tickets. > > **Cons**: There's many settings inside of Canfigure, some of which could use better documentation on their use (such as on the Wiki) or retired from the software if the options are no longer used/supported. > > We do have a great time using Canfigure. It's easy for our IT department to use, and it's very customizable, and being able to generate a report with many different Boolean combinations/criteria is extremely useful. ----- ### "ITSM Full Function Toolset : Canfigure\!" — 5.0/5 > **Ken** | *1 November 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Product is very cost effective and easy to use. Very versatile and easy to setup CI's and reports\! > > **Cons**: Haven't found anything yet, but I'm looking into every aspect. > > Using an all-in-One tool for ITSM/ITAM/ITIL functions wonderful with no need to keep spreadsheets or other products to do annual reporting and audit reporting. It's great to have everything at a glance\! ----- ### "Customizable ITSM service with exceptional customer service" — 5.0/5 > **Enrico** | *2 March 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: -Customizable and flexible forms and workflows for task and incident tracking.-Asset Management is simple to use and has many features.-Excellent customer service. \[sensitive content hidden\] is always willing to assist and responds quickly when needed. One of the best customer service experiences I've had with any vendor/company I've worked with so far. > > **Cons**: -When compared to other software, the interface may appear outdated to some users. -Some users may dislike the user experience in which if you need to go to a module or form, you must make multiple clicks to get there. But this more on user's perspective. > > I really enjoy using and customizing Canfigure. It's part of my daily routine, and I'm excited to see what else I can do in the future. ----- Page: 1 / 2\ Next: [Next page](https://www.getapp.com.au/software/101487/canfigure?page=2) ## Links - [View on GetApp](https://www.getapp.com.au/software/101487/canfigure) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data