Hiveage Overview
What is Hiveage?
Hiveage helps small businesses and freelancers to send invoices and estimates, accept online payments, track time and expenses, and charge subscriptions. Users can send professional online invoices with custom branding, and make it easy for clients to pay on time. Simply add data and send invoices out with one click, or start with an estimate and convert it into an invoice in seconds.
Hiveage lets users send unlimited invoices to an unlimited number of clients, and accept online payments using more than a dozen popular payment gateways including PayPal, Stripe and Braintree. Users can also send estimates/quotes, track time, expense and mileage, send recurring invoices and charge subscriptions automatically, and manage multiple businesses and teams with different levels of access with a single account.
With Hiveage’s clear invoice status labels, users can track which invoices are saved as drafts, sent to the client, viewed by a client, or have received full or partial payments. Save unlimited taxes, discounts and shipping charge entries in Hiveage, both as percentages and fixed amounts, and add them to invoice line items or sub total. HIveage automatically sends payment reminders and receipts, whether they need to remind a client about a payment or thank them for settling a bill on time.
Hiveage Overview
Pricing
Pricing options
Hiveage Features
Screenshots
Hiveage Reviews
Hiveage Reviews
Awesome little invoicing tool!
If you're in the market for a simple and streamlined invoicing tool for your small business, Hiveage is the best and most thorough program out there!! We use this not only for billing, but keeping a handle on our businesses checks and balances. We get everything we need in one convenient place and for one low monthly rate. Customer service is always fast and friendly and our customers like the professional look and clear breakdown of what they are purchasing. From all of us at Senchant's Art of Teaching, Thank You Hiveage!!
Does everything we need
We were wasting a lot of time with our previous system. Hiveage has helped us recoup a lot of wasted time and energy.
Where is the customer support team?!
I had high hopes and want to continue using their service and vouch for their service but with the lack of customer service response on issues that affect our usage I can't recommend anyone using this if they rely on this service for their day-to-day operation. Should be as glitch-free as possible and even if there are glitches any customer service help we need should be responded back within a few days max whenever possible.
I'm currently waiting at 7 weeks and counting with no reply back and that's unacceptable!
Straightforward Billing/Invoicing Solution for Professionals and Small Businesses
I've been using the service since 2011 while it was still called CurdBee and haven't turned back since. I've tried many other providers including a custom-made invoicing solution before (and alongside Hiveage), but because of how easy it is to use and how Hiveage streamlines our billing (and expense tracking) workflow – switching completely to Hiveage was an easy choice to make.
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Awesome little invoicing tool!
Pros
Ease of creating clear and concise invoices that look professional. Ability to create income and expenses and export for tax purposes. Very inexpensive and great customer support.
Cons
Default payment button attached to invoices is sometimes confusing for our clients. We do not have this feature setup and would just prefer the button not be there.
Does everything we need
We were wasting a lot of time with our previous system. Hiveage has helped us recoup a lot of wasted time and energy.
Pros
Ease of use, customization and customer support. The customer support is excellent, hard to beat.
Cons
Expense for our needs. At this time there are many features that we aren't taking advantage of but we're paying for. In the future I foresee us using many more of the features but for now it's mainly a reference resource for our deliveries and customers. If there were a more basic plan that enabled us to utilize more basic features and pay a smaller monthly fee that would be helpful.
Easy to use, even for a novice like me
Pros
So easy to use, does everything I want it to do. I can track expenses and link them to invoices which makes record-keeping a breeze. I love that I can download pdf versions of my invoices if I need to and that it tracks all invoice activity.
Cons
I would like to be able to see the list of outstanding invoices on the app version dashboard - it states the total outstanding and how many invoices but you can't click to see those particular invoices the way you can on the desktop version.
Also, can it be linked to HMRC in the UK to make self-assessment easier?
Where is the customer support team?!
I had high hopes and want to continue using their service and vouch for their service but with the lack of customer service response on issues that affect our usage I can't recommend anyone using this if they rely on this service for their day-to-day operation. Should be as glitch-free as possible and even if there are glitches any customer service help we need should be responded back within a few days max whenever possible.
I'm currently waiting at 7 weeks and counting with no reply back and that's unacceptable!
Pros
One thing I like about the software is that it has multi-currency invoicing which we need and an app where we can issue quotations and invoices on-the-go. Overall it should suffice for most businesses out there.
Cons
The lack of customer service response and also sometimes the platform is glitchy (e.g. you have a product preset and it doesn't pull up when you try add to an invoice, and if you add a new customer during the invoicing stage it doesn't add that new customer details to that invoice after you've entered all the necessary customer details and save those details).
These are sporadic issues and becomes an annoyance after a while.
They also pitched a custom domain option (which is one of the reasons we've signed up for this) and it worked initially and now doesn't work at all and says the feature is a beta feature (which was never mentioned on their website). When we have an issue with this and contacted customer service we get no response back and when they do they don't reply back. Live chat = non-existent. Email = no reply back.
Response from Vesess
Regarding the custom domain feature mentioned in this review: Hiveage continues to support custom domains, and the experimental feature that was discontinued was SSL support on custom domains (which was not promoted publicly). We were one of the few, if not the only, invoicing software to try this feature, but at the moment we do not have an ETA for re-introducing it.
As a policy we refrain from publicly commenting on matters specific to individual customers.
Straightforward Billing/Invoicing Solution for Professionals and Small Businesses
I've been using the service since 2011 while it was still called CurdBee and haven't turned back since. I've tried many other providers including a custom-made invoicing solution before (and alongside Hiveage), but because of how easy it is to use and how Hiveage streamlines our billing (and expense tracking) workflow – switching completely to Hiveage was an easy choice to make.
Pros
Ease of use and setup. Modularity is a great plus, it doesn't drown you with too many things to setup. You can easily enable modules you need and just not deal with everything else. Team access is also a great feature. The recent addition of a fully working phone app is also a plus.
Cons
Lack of useful and customisable dashboard reports/charts.
Limited customisation on the layout of invoices sent out.
A bit pricey compared to mainstream providers with the same offering - but I still think it is value for money.
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Hiveage Pricing
Hiveage Pricing
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Hiveage Features
Hiveage Features
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Categories
Categories
Videos and Tutorials
Videos and Tutorials
Additional information for Hiveage
Additional information for Hiveage
Key features of Hiveage
- Accounting Integration
- Automatic billing
- Cloud invoice storage
- Detailed financial rapports
- Distance billing
- Easy estimate to invoice conversion tool
- Easy expense report creation
- Invoice branding
- Monthly summary activities
- Multiple currencies billing
- Multiple payment gateways
- Online payments
- Recurring billing
- Reminder & acknowledgement tool
- Send invoices & estimates
- Subscription Billing
- Team & businesses management
- Time Tracking by Client
- Time tracking
Benefits
Hiveage FAQs
Hiveage FAQs
Below are some frequently asked questions for Hiveage.
Q. What type of pricing plans does Hiveage offer?
Hiveage offers the following pricing plans:
Starting from: USD 16.00/month
Pricing model: Subscription
Free Trial: Available
Q. What are the main features of Hiveage?
Hiveage offers the following features:
- Accounting Integration
- Automatic billing
- Cloud invoice storage
- Detailed financial rapports
- Distance billing
- Easy estimate to invoice conversion tool
- Easy expense report creation
- Invoice branding
- Monthly summary activities
- Multiple currencies billing
- Multiple payment gateways
- Online payments
- Recurring billing
- Reminder & acknowledgement tool
- Send invoices & estimates
- Subscription Billing
- Team & businesses management
- Time Tracking by Client
- Time tracking
Q. Who are the typical users of Hiveage?
Hiveage has the following typical customers:
Freelancers, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Hiveage support?
Hiveage supports the following languages:
Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Portuguese, Spanish
Q. What type of pricing plans does Hiveage offer?
Hiveage has the following pricing plans:
Subscription
Q. Does Hiveage support mobile devices?
Hiveage supports the following devices:
Android, iPhone
Q. What other apps does Hiveage integrate with?
Hiveage integrates with the following applications:
2Checkout, Authorize.net, CallTrackingMetrics, LeadMaster, ProjectManager.com, Retently, Stripe, VisitorTrack, Xero, clockodo
Q. What level of support does Hiveage offer?
Hiveage offers the following support options:
FAQs, Knowledge Base, Online Support
If you're in the market for a simple and streamlined invoicing tool for your small business, Hiveage is the best and most thorough program out there!! We use this not only for billing, but keeping a handle on our businesses checks and balances. We get everything we need in one convenient place and for one low monthly rate. Customer service is always fast and friendly and our customers like the professional look and clear breakdown of what they are purchasing. From all of us at Senchant's Art of Teaching, Thank You Hiveage!!