Cloud-based video conferencing
4.3/5 (125 reviews)Blue Jeans offers a video conferencing solution for business meetings with support for content sharing, meeting recording, text chat, and multiple participants. You can connect to a Blue Jeans meeting from any device, both iOS and Android, as well as from multiple platforms, such as Google Hangouts, Cisco Jabber, Avaya Scopia, Microsoft Lync and more.
Blue Jeans supports meetings for up to 25 video or audio participants in standard meeting mode, and up to 100 with the Large Meetings add-on. Participants can share content in high definition and share videos with all participants simultaneously. You can record meetings, store them, share them and watch them back. You can also send links, questions and other text communications through the group text chat feature.
Blue Jeans offers a command center to manage and track all video conferencing activity. Interactive dashboards show you key meeting data such as geographical participant distribution and key feature utilization through graphs and charts. The command center gives access to real-time meeting metrics in addition to historical trend analysis reports. You can also use this feature to define access permissions and add or remove users.
Pros
I like that BlueJeans has a Wi-Fi screen bar for me to check on the reliability of my Internet connection at any moment. Plus the feature where you can share the screen and choose which window/screen area exactly you want to show others. This has a nice side-effect for tutoring or training people – you can show others a document or presentation while privately going through other staff on your device. A perfect product for real-time video- and audio-conferences. Great for face-to-face remote communication, tutoring, training or teaching. I’d say it’s a quite solid tool for webinars as well. Love the AV quality – even when the connection is not so stable.
Cons
Just one very minor nitpick: I would prefer a pop-up message or something like that for people who want to connect that says they should mute their microphones and cell phones. From my own experience, it’s really annoying when people join a conference and everybody else has to listen to sounds around them (or in their phones). So I think it would be better to just mute them automatically, so others don’t have to remind them.
Overall, BlueJeans Video Communications made it easy for us to host and join a large-scale internal office meeting or client presentations. We haven't had any major issues in terms of connecting to the conference call.
Pros
BlueJeans Video Communications is the best so far in terms of hosting a large-scale video conferencing because it doesn't matter if the attendees to such video conference is as few as 3 or as many as 50+ since the overall quality is just the same. We shifted from FreeConferencePro and UberConference to BlueJeans Video Communications, because we had multiple mishaps before, and worst it happened during a client call. With BlueJeans Video Communications, we didn't experience any connectivity and disconnection issues. It is easy to use as well because you can connect to the conference via mobile or home phone, via the web link even without downloading the desktop version or the desktop version if you are the host of the conference.
Cons
What I least like about the software is that if you are the host, you are obliged to download the desktop version of BlueJeans Video Communications so that you can be assured that the full functionality will be working smoothly. I hope they make it possible as well that the web version will have no issues in screen sharing or file sharing.
I do like blue jeans just because of two thing customer support and secondly excellent quality
Pros
I was using zoom on daily basis for giving product demo to customer but when I started using blue jeans it was whole together different experience best part is that they have excellent video and audio quality
Cons
there installation process i havent understand till date , first they tell to install app then when you click meeting link it says if app does not launch click here and yes app never launches on its own
Pros
I like the audio and video quality offered by Bluejeans and also the integrations it supports with other business apps I use like Outlook and Slack. You can have your permanent room to schedule meetings and invite people or can create separate meetings. Also, being a cloud solution, it offers the flexibility to be accessed via browser as well which makes it easy to schedule meetings with clients as well as they don't need to install any client on their devices.
Cons
The meeting can't be started unless the organizer joins. At times this becomes a constraint and wastes a lot of time of many people in case organizer gets late due to some reason. Also, if my headphones are already connected, a lot of times I have to unplug and plug them again to make them work with Blue Jeans.
Overall, our experience is been great, it provides excellent call quality with economical package plans.
Pros
BlueJeans has been our department's meeting solution for more than a year and its capabilities to connect with other devices is amazing. It has superb video and audio call quality and the best part is that service is always up and running, there are very few disconnections. The feature i fancy the most is that 150+ people can join a call, so we can add our entire department as well as remote teams in a meeting.
Cons
BlueJeans itself works great but support staff is not very helpful if we come across a problem support staff takes a long time to respond to our queries.
Below are some frequently asked questions for Blue Jeans.
Blue Jeans offers the following pricing plans:
Pricing model: Subscription
Free Trial: Available
Blue Jeans offers the following features:
Blue Jeans has the following typical customers:
Large Enterprises, Mid Size Business
Blue Jeans supports the following languages:
English
Blue Jeans has the following pricing plans:
Subscription
We do not have any information about what devices Blue Jeans supports
Blue Jeans integrates with the following applications:
Agylia, Chorus, Clearlogin, Docebo, HipChat, Panopto, Rippling, Robin, Slack, Workplace by Facebook
Blue Jeans offers the following support options:
Online Support, Phone Support, Video Tutorials
Great product, but remember you’re not allowed to upload and show your own DVDs and videos – you have to rely on YouTube for that. Don’t forget to use the Outlook plug-in and calendar integration. For this, you may need to consult your IT team.