HubSpot Sales

Freemium email productivity & tracking for sales teams

4.5 /5 (255 reviews) Write a Review!

HubSpot Sales Overview

What is HubSpot Sales?

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

HubSpot Sales also includes recipient profiles directly within your inbox. These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users. With the ability to schedule future emails, HubSpot Sales helps to ensure you don't forget to send emails or that your emails go out at a specific date and time.

You can make calls from within your browser with HubSpot Sales, as well as log or record calls directly to your CRM in just one click. HubSpot Sales integrates with HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook, and Microsoft Office 365.

HubSpot Sales Overview

Cost

Starting from
USD 50.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

HubSpot Sales: FREE - $0/month - for the individual sales rep.

HubSpot Sales Starter: $50/user/month - for sales teams.

HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.


HubSpot Sales Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, Europe and 5 others, Germany, Japan, Latin America, Mexico, United Kingdom
Supported Languages
English, French, German, Japanese, Portuguese, Spanish

Screenshots

HubSpot Sales screenshot: Manage your deal pipeline in HubSpot Sales
HubSpot Sales screenshot: Manage your deal pipeline in HubSpot Sales HubSpot Sales screenshot: Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence HubSpot Sales screenshot: Automate follow-ups and send a series of timed, tailored emails to prospects HubSpot Sales screenshot: Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency HubSpot Sales screenshot: View prospect contact information, social media profiles, company information and more, right alongside emails HubSpot Sales screenshot: View prospects' recent interactions with your emails HubSpot Sales screenshot: Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles HubSpot Sales screenshot: Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars HubSpot Sales screenshot: Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more HubSpot Sales screenshot: Schedule automated, tailored follow-up emails

HubSpot Sales Reviews

HubSpot Sales Reviews

Overall rating
4.5
/
5
Excellent
163

Very good
70

Average
20

Poor
1

Terrible
1

Value for Money
4.2
Features
4.4
Ease of Use
4.3
Customer Support
4.4
91% recommended this app
Matt G.

Great way to introduce automation to your sales team


Verified Reviewer

The go-to startup CRM

The Sales Hub is fantastic for early teams and startups. It is easy to use, even for non-sales people and is highly customizable. Easy import and export, a wird range of possible integrations and numerous further features definitely justify its price. Great value for money, especially if you get startup discount via your accelerator or VC.


Brenan L.

Sales Hub makes basic CRM functionality accessible to SMBs


Verified Reviewer

Love hubspot


John W.

HubSpot is the best CRM I have ever used

HubSpot has become a foundation for our entire business. It houses all of our clients and prospects information plus all important stats for each. It is such a vital tool that helps compliment everything we are doing as a company. I do not know what we would do without HubSpot.


Matt G.
Industry: Information Technology & Services
Company size: 13-50 Employees

Great way to introduce automation to your sales team

Used Daily for 1+ year
Reviewed on 26/01/2018
Review Source: GetApp

Pros

The basic end of the software is relatively easy to use, allowing new users to be up and running in an afternoon. Integrations are quick and easy with other systems from gmail to Salesforce. Once templates and sequences are up and running, sales staff can easily and confidently manage their own marketing. The ability to create offline tasks is a great way to formalise your sales processes, and get either your outbound or inbound sales teams closing more business!

Cons

It would be nice if the sales version allowed you to send on behalf of another user. Whilst you can see stats, set up templates and add contacts, when it comes to the crunch the person signing off the emails has to send them. Also, some of the limitations are far from clear, because upgraded functionality is always visible, if you have a mix of paid and free users this can lead to a lot of confusion.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Verified Reviewer
Industry: Information Services
Company size: 51-200 Employees

The go-to startup CRM

Used Daily for 1+ year
Reviewed on 30/06/2020
Review Source: Capterra

The Sales Hub is fantastic for early teams and startups. It is easy to use, even for non-sales people and is highly customizable. Easy import and export, a wird range of possible integrations and numerous further features definitely justify its price. Great value for money, especially if you get startup discount via your accelerator or VC.

Pros

Very helpful bulk import function - lets you edit your columns and properties between file upload and final transition into the system. High degree of customization (properties)

Cons

Things like quick and good customer service, as well as help with getting started, do not come for free.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Brenan L.
Industry: Computer Software
Company size: 13-50 Employees

Sales Hub makes basic CRM functionality accessible to SMBs

Used Daily for 2+ years
Reviewed on 06/11/2019
Review Source: Capterra

Pros

Sales Hub makes basic CRM functionality accessible to SMBs who often do not have the resources (time, money or people) or knowledge. It enables them to better manage deals and prospects.

Cons

The design of the CRM is heavily focused on an inbound sales model, so the platform lacks design functionality for other models such as outbound. Companies with moderate to complex requirements will not find the flexibility they are looking for.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Verified Reviewer
Industry: Financial Services
Company size: 2-10 Employees

Love hubspot

Used Daily for 2+ years
Reviewed on 08/04/2020
Review Source: Capterra

Pros

We actually ended up upgrading from sales to marketing and then enterprise. Hubspot makes great software that sales people actually want to use. The sales automation is like hiring another sales person for 60 per month

Cons

It is expensive and more value could be given for the money but at the same time it works and is easy to use.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

John W.
Industry: Information Technology & Services
Company size: 51-200 Employees

HubSpot is the best CRM I have ever used

Used Daily for 6-12 months
Reviewed on 07/03/2020
Review Source: Capterra

HubSpot has become a foundation for our entire business. It houses all of our clients and prospects information plus all important stats for each. It is such a vital tool that helps compliment everything we are doing as a company. I do not know what we would do without HubSpot.

Pros

HubSpot does most all of the work for you and collects your client and sales data through integration. My cold call efforts do not need to result in tons of data entry but rather allows me to enter my notes and sales data into the HubSpot profile that is created through me simply sending an email.

Cons

I have found the duplicates and some time triple copies of data have been found in HubSpot. This makes managing data and notes challenging. They have a merge feature but this is time-consuming and cannot be undone so at times it feels like a risk.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.9/10
Based on 255 user ratings
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HubSpot Sales Pricing

HubSpot Sales Pricing

Starting from
USD 50.00/month
Free Trial
Free
Subscription
Value for money

HubSpot Sales: FREE - $0/month - for the individual sales rep.

HubSpot Sales Starter: $50/user/month - for sales teams.

HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.

HubSpot Sales: FREE - $0/month - for the individual sales rep.

HubSpot Sales Starter: $50/user/month - for sales teams.

HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.

Value for Money
4.2/5
Based on 255 user ratings
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HubSpot Sales Features

HubSpot Sales Features

API
Activity Dashboard
Automatic Notifications
CRM Integration
Call Monitoring
Call Recording
Call Routing
Call Transfer
Caller ID
Chat
Communication Management
Conferencing
Contact Management
Customisable Branding
Instant Messaging
Real Time Reporting
Reporting & Statistics
Third Party Integration
Video Conferencing
Voice Mail
Features
4.4/5
Based on 255 user ratings
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Categories

Videos and Tutorials

Videos and Tutorials

Additional information for HubSpot Sales

Additional information for HubSpot Sales

Key features of HubSpot Sales

  • Activity streams
  • Automatic activity logging
  • Automatic notifications
  • CRM integration
  • Call recording
  • Calling
  • Contact histories
  • Contact management
  • Custom email notifications
  • Custom prospect views
  • Customizable reports
  • Customizable templates
  • Dashboards
  • Document management
  • Document planning & optimization
  • Email open & click tracking
  • Email scheduling
  • Email sequence performance analysis
  • Email sequences
  • Email templates
  • Follow-up prioritizing
  • Follow-up scheduling
  • Gmail integration
  • In-email profiles
  • Lead nurturing
  • Live chat
  • Microsoft Office integration
  • Microsoft Outlook integration
  • Multiple deal pipelines
  • Personalized follow-up emails & reminders
  • Pipeline management
  • Pipeline tracking
  • Predictive lead scoring
  • Prospect filtering
  • Prospect website visit tracking
  • Prospecting tools
  • Real-time notifications
  • Sales automation
  • Task automation workflows
  • Task management
  • Tracking features

Benefits

  • Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

  • Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

  • Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

  • Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

  • Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

  • Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.

  • HubSpot Sales FAQs

    HubSpot Sales FAQs

    Below are some frequently asked questions for HubSpot Sales.

    Q. What type of pricing plans does HubSpot Sales offer?

    HubSpot Sales offers the following pricing plans:

    Starting from: USD 50.00/month

    Pricing model: Free, Subscription

    Free Trial: Available

    HubSpot Sales: FREE - $0/month - for the individual sales rep. HubSpot Sales Starter: $50/user/month - for sales teams. HubSpot Sales Professional: $400/month - for advanced sales teams. 5 users included, additional users $80/user/month.

    Q. What are the main features of HubSpot Sales?

    HubSpot Sales offers the following features:

    • Activity streams
    • Automatic activity logging
    • Automatic notifications
    • CRM integration
    • Call recording
    • Calling
    • Contact histories
    • Contact management
    • Custom email notifications
    • Custom prospect views
    • Customizable reports
    • Customizable templates
    • Dashboards
    • Document management
    • Document planning & optimization
    • Email open & click tracking
    • Email scheduling
    • Email sequence performance analysis
    • Email sequences
    • Email templates
    • Follow-up prioritizing
    • Follow-up scheduling
    • Gmail integration
    • In-email profiles
    • Lead nurturing
    • Live chat
    • Microsoft Office integration
    • Microsoft Outlook integration
    • Multiple deal pipelines
    • Personalized follow-up emails & reminders
    • Pipeline management
    • Pipeline tracking
    • Predictive lead scoring
    • Prospect filtering
    • Prospect website visit tracking
    • Prospecting tools
    • Real-time notifications
    • Sales automation
    • Task automation workflows
    • Task management
    • Tracking features

    Q. Who are the typical users of HubSpot Sales?

    HubSpot Sales has the following typical customers:

    Mid Size Business, Small Business

    Q. What languages does HubSpot Sales support?

    HubSpot Sales supports the following languages:

    English, French, German, Japanese, Portuguese, Spanish

    Q. What type of pricing plans does HubSpot Sales offer?

    HubSpot Sales has the following pricing plans:

    Free, Subscription

    Q. Does HubSpot Sales support mobile devices?

    HubSpot Sales supports the following devices:

    Android, iPhone, iPad

    Q. What other apps does HubSpot Sales integrate with?

    HubSpot Sales integrates with the following applications:

    APIANT, Aircall, Alooma, Azavista, HubSpot Marketing, Kixie, Privy, Sigstr, atEvent, eFileCabinet

    Q. What level of support does HubSpot Sales offer?

    HubSpot Sales offers the following support options:

    Knowledge Base, Online Support, Phone Support, FAQs, Video Tutorials, Forum