Housecall Pro
About Housecall Pro
Housecall Pro is a comprehensive business solution for home service professionals. Trusted by over 45,000 businesses, it offers a range of innovative tools and features via an easy-to-use platform.
Available on web and mobile, Housecall Pro helps home service professionals grow revenue, get paid, manage jobs, and operate their businesses—all from one place.
Grow Revenue: Send automated marketing campaigns to attract new customers. Create visually appealing proposals and offer consumer financing to secure bigger jobs. Drive repeat business with service plans. Let customers book online via a business website or Google.
Get Paid: Allow customers to pay online, in the field, or over the phone. Accept cards, bank transfers, mobile wallets, checks, and more. Quickly collect secure payments with mobile card readers and instant payouts.
Manage Jobs: Automate routine tasks, like scheduling, dispatching, and invoicing. Track leads, estimates, and jobs with a workflow management board. Enhance communication among team members and customers with real-time alerts.
Operate the Business: Sync data easily through integrations with third-party tools like QuickBooks. Track time, run payroll, and offer employee benefits. Scale smarter with detailed analytics and reporting on key business metrics.
On average, Pros increase monthly revenue generated through Housecall Pro by more than 35% after their first year. Subscribers also gain access to Housecall Pro’s online community, where they can connect with fellow home service professionals and share insights and best practices.
Get started today with a free trial through the Housecall Pro mobile app (iOS and Android) or website. Available in the U.S. and Canada.
Key benefits of Housecall Pro
Images
Not sure about Housecall Pro?
Compare with a popular alternative
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
Alternatives
ServiceM8
InvGate Service Management
Profit Rhino
ThermoGrid
Reviews
Already have Housecall Pro?
Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Housecall Pro for Professionals
Reviewed on 25/06/2023
Pros
Scheduling appointments, billing and invoicing, and payment processing are done easily and comfortably from my phone.
Cons
Nothing to dislike here! Housecall Pro is an excellent software program.
Response from Housecall Pro
Thanks for the review! Happy to see you are enjoying it and its helping your business! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Housecall Pro is the best for service contractors
Reviewed on 04/03/2024
Pros
The appointment reminders and automatic communication with clients ensured we kept clear and consistent communication during the jobs. I loved that when a tech was heading to the next job, they could click on the button saying they are on their way to the job and it would automatically send a text to the client with the updated ETA.
Cons
The automatic invoice reminders caused some issues for our clients. We did work with real estate transactions that would get paid once the house went to closing. The agents I worked with got a lot of reminder emails and it was difficult to configure the settings around automatic invoice reminders.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 0.0 /10
Credit Card Disputes Won but money being withheld
Reviewed on 09/04/2024
Pros
At this point nothing. I do not like any company or person withholding money that belongs to me.
Cons
After winning credit card disputes Housecall Pro took it upon themselves to withhold depositing my funds which total over 4,000 dollars. They are withholding my money and could would not provide a reason when I started recording the call. They told me to contact there legal department. Funny thing is the record all calls. Best to find a company that actually wants you to succeed.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Compared to other applications, this is really the best application.
Reviewed on 02/07/2024
After moving recently, I updated my business address in my profile a couple of months ago. However,...
After moving recently, I updated my business address in my profile a couple of months ago. However, during this update, some profane words were mistakenly entered into the license box and saved. Consequently, every PDF invoice sent to customers now displays these profane words at the bottom. HCP informed me they cannot determine the exact date of the change or provide copies of emails sent to customers during that period. This complicates how I can manage disclosure to affected customers, especially since not all of them check the PDFs. It's baffling that HCP lacks email history retrieval capability; this raises concerns about using Twilio in the future. While I take responsibility for the profanity's origin, it was HCP's system that propagated it to customer emails, potentially exposing them to legal liability. If a customer does view the PDF, I will promptly provide them with HCP's contact details."
Pros
Ideal for new companies aiming to go paperless.
I've never seen such an innovative application before. I recommend it to everyone
I'm sure anyone will use this app and not regret it. It's the best choice.
Cons
HCP is shifting focus towards marketing, moving away from serving professional clients to targeting warranty companies.
There's no efficient way to search for jobs and clients using keywords on the main page, a feature that's commonplace on Google platforms.
My main grievance: Emails sent to clients are done through HCP without providing the pros with copies of what's been sent. This lack of traceability compliance means jobs can be edited post-client billing, with no way for our office to confirm what clients have received, as HCP can't retrieve it beyond 7 days
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Super friendly and helpful
Reviewed on 29/03/2024
Pros
The staff is incredible and provides a really comprehensive yet efficient demonstration, to start with an then blew my mind with how simple and straight forward the software is, all the whole tending to so many needs that come with being in the cleaning industry.
Cons
So far, the only thing I don't like is that I didn't hear about it sooner!
Alternatives Considered
CleanGuruHousecall Pro FAQs
Below are some frequently asked questions for Housecall Pro.Q. What type of pricing plans does Housecall Pro offer?
Housecall Pro offers the following pricing plans:
- Starting from: USD 59.00/month
- Pricing model: Subscription
- Free Trial: Available
BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $129/month billed annually - 1-5 Users Features: All features from BASIC PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support MAX PLAN: $279/month billed annually - 1-8 Users Features: All features from ESSENTIALS PLAN + Customizable Reports + Employee GPS Map Tracking MAX+ PLAN: Contact for pricing - 15+ Users Features: All features from MAX PLAN + Advanced Reporting + Strategic Account Manager
Q. Who are the typical users of Housecall Pro?
Housecall Pro has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500
Q. What languages does Housecall Pro support?
Housecall Pro supports the following languages:
English
Q. Does Housecall Pro support mobile devices?
Housecall Pro supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Housecall Pro integrate with?
Housecall Pro integrates with the following applications:
CallRail, Google Calendar, Gusto, Mailchimp, Meta for Business, Mixpanel, QuickBooks Online, SendGrid, Stripe, Twilio, Zapier
Q. What level of support does Housecall Pro offer?
Housecall Pro offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
Related categories
See all software categories found for Housecall Pro.
- Billing and Invoicing Software
- Field Service Management Software
- Plumbing Estimating Software
- Lawn Mowing Software
- Cleaning Management Software
- Scheduling Software
- Service Dispatch Software
- Field Activity Management Software
- HVAC Software
- Work Order Software
- Cleaning Business Software
- Moving Software
- Plumbing Software
- Garage Door Software
- Electrical Contractor Software
- Appointment Scheduling Software
