Copper
About Copper
Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships. Copper serves more than 30,000 businesses in over 110 countries.
Key benefits of Copper
• Get everything done from your inbox. Stop switching tabs all the time thanks to Copper's Google Workspace integration (Gmail, Google Calendar, Docs, etc.).
• Track your deals. Know everything about every deal at all times—emails, phone calls, tasks get automatically recorded in each contact's profile.
• Focus your time. Never forget to do something again with Copper's convenient follow-up reminders.
• Send more emails in less time. Use email templates & bulk email and you won't have to write emails from scratch again.
• Multi-task while staying organized. Multiple pipelines to let you manage different product lines/services that have unique sales stages.
• Predict your revenue. Keep an eye on how you're doing and know if you'll make enough money with the reporting options.
• Set it up in minutes. You don't need to hire an IT consultant to get started with Copper.
• Work from anywhere. There's both an Android and iOS mobile app.
• Get more out of your tools. Copper integrates with thousands of other popular apps & platforms.
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Reviews
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- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Good, well-balanced small business CRM
Reviewed on 03/09/2021
Pros
Copper is feature-rich and did everything we wanted it to do to manage sales at a relatively large website.
We used Copper to manage leads, convert them to opportunities, track payments, and fulfill our clients' orders.
We also set up integrations with Slack and Google Forms, which made it much easier for clients to reach out and for us to track progress and discuss projects in a single tool (Slack).
Cons
Pricing could be more competitive, but compared to Salesforce, it's probably not bad at all.
Alternatives Considered
Salesforce Sales CloudReasons for Switching to Copper
Price and simplicity, given how capable it still was for our needs.- Industry: Financial Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Love Copper
Reviewed on 26/11/2024
Very happy - use it every day and find it to be super efficient and flexible - saves me time and...
Very happy - use it every day and find it to be super efficient and flexible - saves me time and makes me more organized and productive.
Pros
Ease of use and integrations with my various other systems/software
Cons
Have to pay for support via zoom but the chat bot function works pretty well
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good Platform Interface But Needs Improvement
Reviewed on 02/12/2024
Overall, it has potential but needs work. They are adding features, but some of them should have...
Overall, it has potential but needs work. They are adding features, but some of them should have been there from day 1
Pros
Love the user interface and the addition of features like automated emails recently
Cons
Seems to fall behind in functionality compared to industry leaders like Salesforce
- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Copper CRM, a true industry winner in the making.
Reviewed on 17/10/2024
Overall, it's about the people. The people at Copper are amazing and if there's any investors who...
Overall, it's about the people. The people at Copper are amazing and if there's any investors who have yet to pour in, consider doing so because that's the most important part. Pour into the people and the tech will follow.
Pros
How attentive they are in helping you and most recently their drive to further improve the platform. They're growing into becoming a major player.
Cons
The interface and some of the intel features. Seemed too rigid and lagged behind some other players but they're addressing all that now and quickly at that.
Response from Copper
Thank you Jason! It's feedback like this that keeps us pushing to deliver the best experience possible. We hear you on the interface and intel features, and we're actively making strides to enhance those areas. Thanks again for your support and for being part of our journey!
- Jessica, VP Marketing
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Copper review
Reviewed on 12/12/2024
Very helpful and beneficial! Always helps me accomplish my tasks in a timely manner!
Very helpful and beneficial! Always helps me accomplish my tasks in a timely manner!
Pros
I love how it keeps everything so organized and neat!
Cons
There is nothing I dislike. I think it does a fantastic job.
Copper FAQs
Below are some frequently asked questions for Copper.Q. What type of pricing plans does Copper offer?
Copper offers the following pricing plans:
- Starting from: USD 12.00/month
- Pricing model: Subscription
- Free Trial: Available
14-day free trial, no credit card required. Basic: $23 per user per month (billed annually) Professional: $59 per user per month (billed annually) Business: $99 per user per month (billed annually)
Q. Who are the typical users of Copper?
Copper has the following typical customers:
2–10, 11–50, 51–200
Q. What languages does Copper support?
Copper supports the following languages:
English
Q. Does Copper support mobile devices?
Copper supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Copper integrate with?
Copper integrates with the following applications:
AWeber, Adobe Commerce, Asana, Constant Contact, Docusign, Dropbox Business, Gmail, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Google Voice, Google Workspace, Grow, HubSpot Marketing Hub, Intercom, JustCall, Keap, Mailchimp, MailerLite, Meta for Business, Operations Hub, Outfunnel, Outreach, PandaDoc, PersistIQ, Proposify, QuickBooks Online, Reply, SendPulse, Slack, Smartsheet, Surfe, TimeHero, Tray.io, Trello, Twitter/X, Typeform, VOGSY, Wufoo, Xero, Zapier, Zendesk Suite
Q. What level of support does Copper offer?
Copper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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