--- description: Learn more about Phorest. We provide Australian business users the most detailed information on pricing, benefits, and disadvantages of software that will make your choice easier. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Phorest Reviews, Cost & Features | GetApp Australia 2026 --- Breadcrumb: [Home](/) > [Spa Software](/directory/69/spa-management/software) > [Phorest](/software/101061/phorest-salon-software) # Phorest Canonical: https://www.getapp.com.au/software/101061/phorest-salon-software Page: 1 / 19\ Next: [Next page](https://www.getapp.com.au/software/101061/phorest-salon-software?page=2) > Salon and Med Spa management software built for growth-focused premium businesses. > > Verdict: Rated **4.8/5** by 431 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Phorest Phorest helps salons, spas and med spas streamline operations, deliver a premium client experience and grow revenue from one all-in-one platform. Businesses can manage online booking, digital consultation and consent forms, treatment notes, integrated payments, memberships, loyalty, marketing and reporting in one place. With automated reminders and rebooking tools, Phorest helps reduce no-shows and encourage repeat visits. Email and SMS marketing, referral tools and loyalty programmes support client retention and revenue growth, while real-time reporting gives owners and managers clear visibility into treatment performance, team productivity, client spend and marketing ROI. For med spas and clinics, features such as face-mapping, before-and-after image storage and GDPR/HIPAA-compliant documentation help support a more professional, efficient and consistent client journey. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 431 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Phorest Software - **Location**: Cranford, US - **Founded**: 2005 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Monthly payment. Pricing depends on requirements. Get in touch with Phorest for a tailored quote or product demo, and discover how we can help your business grow. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Finnish, German - **Available Countries**: Canada, United States ## Features - AI Copilot - API - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Booking Management - Booth Rental Management - Calendar Management - Client Database - Client Management - Client Portal - Client Profiles - Commission Management - Confirmations/Reminders - Credit Card Processing - Customer Database ## Integrations (1 total) - Instagram ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Spa Software](https://www.getapp.com.au/directory/69/spa-management/software) ## Related Categories - [Spa Software](https://www.getapp.com.au/directory/69/spa-management/software) - [Salon Software](https://www.getapp.com.au/directory/212/salon/software) - [Massage Therapy Software](https://www.getapp.com.au/directory/975/massage-therapy/software) - [Barbershop Software](https://www.getapp.com.au/directory/1567/barbershop/software) - [Retail POS Systems](https://www.getapp.com.au/directory/1603/retail-pos-system/software) ## Alternatives 1. [Vagaro](https://www.getapp.com.au/software/103275/vagaro) — 4.7/5 (3642 reviews) 2. [DaySmart Salon](https://www.getapp.com.au/software/104583/daysmart-salon) — 4.4/5 (407 reviews) 3. [GlossGenius](https://www.getapp.com.au/software/2034787/glossgenius) — 4.8/5 (349 reviews) 4. [Mangomint](https://www.getapp.com.au/software/164543/mangomint) — 4.9/5 (331 reviews) 5. [Aura Salonware](https://www.getapp.com.au/software/2048126/aura-salonware) — 4.5/5 (84 reviews) ## Reviews ### "Wonderful\!" — 5.0/5 > **Gloriane** | *21 August 2025* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: The customer support is always great and they are easy to reach. Client management and scheduling appointments are simple. > > **Cons**: It's is pricey. The ads service alone is $100 a month plus an additional payment for the ads itself is a bit of a stretch for us. > > Overall, it has been great service by the Phorest team, you guys truly have great staff. Also, the online booking site is easy to use for clients. ----- ### "One of the best Spa management software." — 4.0/5 > **Syed** | *29 August 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: I been in spa business for more than 15 years, we are unique so have unique challenges, I moved to Phorest almost 7 years ago, i have used several management softwares, and tested many other platfrom before deciding on phorest. I will say phorest in features is one of the best software out there. I love appointment managemetn system, scheudling, and tons of other features that you cannot find in other spa management softwares, Phorest has done incredible job understanding need of spas and setting up everything in convenient way. Pricing wise its on much higher side, I hope Phorest will consider pricing structure making it much more affordable > > **Cons**: I am not happy with high pricing, I personally feel phorest can revise pricing making it more affordable. > > I am happy with Phorest, there are still need of few specific features (for instance billing to customer for taking payment through a link , and some promotional features that I would defintely want part of it, hopefully it will be developed by their team in near future. Overall i am satisfied with customer services and ease of using phorest. ----- ### "Don’t get Phorest" — 1.0/5 > **Tori** | *17 January 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: The staff goals is the only thing that stuck out to me. I liked the idea of having an app but they weren’t able to do that. > > **Cons**: Customer service is bad. They don’t follow through on anything. Onboarding was horrible. Unable to downgrade plans. > > I started using Phorest in July and in January it’s now I decided to end my contract. They have you sign on for a year but broke their side of the contract so now it is null. This company has horrible customer service. Do NOT get any extra add ons such as “app” or “online store”. It was 6 months and I was paying for features I had no access to and the sales people couldn’t ever tell me when it would be finished, what needs to be done. The on boarding was horrible I went from fresha to Phorest and it took months and clients hate Phorest and still complain about it. They messed up our schedule and client appointments. They told me they would credit me this month when I’m signing off the contract and without notice they disabled my account during a work day and took hours to get ahold of anybody. Do yourself a favour and avoid months of hardships and thousands of dollars in the drain. ----- ### "Exceptional Support & Innovation for Salons" — 5.0/5 > **Luisa Gladymir** | *23 August 2025* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: What I love most about Phorest is their outstanding customer service. Whenever I have a question, I always get a fast response from a real human—not just an automated text. Their team truly cares. I also appreciate their constant innovation; Phorest is always evolving to meet salon and beauty industry standards. The appointment schedule system is very intuitive and easy to learn, which makes training staff smooth and efficient. I also love how everything is all in one place—marketing, texting, tips, and more—making it feel like an all-inclusive software solution for my business and help me save money. > > **Cons**: The financial reports could be more aligned with industry benchmark percentages, which would help in tracking and planning more effectively. I also wish the insights excluded rentals from the overall financial totals, as this would provide a clearer view of salon performance. > > My experience with Phorest has always been amazing—they continue to exceed my expectations year after year. I’ve been with them for about 7 years, and their constant evolution has elevated my business and kept me ahead in the beauty industry. Phorest played a major role in saving my company, especially through the Staff Performance tools, which keep my team engaged and motivated. Their Marketing Suite was a lifeline during the pandemic and a devastating flood, helping me stay connected with guests. Most of all, Phorest listens, values feedback, and turns ideas into reality—true innovation with care. ----- ### "It’s only up from here\!" — 5.0/5 > **Heather** | *19 August 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: I love how innovative Phorest is. They are always working on new ways to make tech in our industry better. > > **Cons**: The roll outs of new features can sometimes take a long time. There is also an occasional disconnect between things launching and salons knowing the feature exist. > > It’s been very positive. I love that we have a dedicated person that helps us along and keeps in touch regularly. 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